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“Great hotel”
Review of Holiday Downtown

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Holiday Downtown
Ranked #18 of 72 Hotels in Kuwait City
Certificate of Excellence
Reviewed 11 November 2017

Great! A bit expensive and it didnt have self catering, but clean and safe with friendly staff. We were there for only three days, but we would have loved to stay longer. We needed taxis alot and the hotel also helped with this. They warm up your food and put it in a plate, which was good.

Room Tip: Microwave small plate/convention plate.
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Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank Kobie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q8_HDT, Front Office Manager at Holiday Downtown, responded to this reviewResponded 12 November 2017

Thank you for your recent correspondence regarding Holiday Downtown Hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Downtown Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future and rest assured that we at Holiday Downtown Hotel provide you the best quality service and attention at all times

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 382 reviews

Reviewed 3 November 2017

I stayed here while working on a project in Kuwait for 3 months and still one month to go before I leave. Most of the hotel team are great, the food is really good, and it's an overall great experience so far. If you're coming to Kuwait, this is the go-to hotel to stay.

Room Tip: You can ask for one of the rooms with sea view.
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  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ghassan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q8_HDT, Front Office Manager at Holiday Downtown, responded to this reviewResponded 5 November 2017

Thank you for your recent correspondence regarding Holiday Downtown Hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Downtown Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future and rest assured that we at Holiday Downtown Hotel provide you the best quality service and attention at all times

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017

The room is so nice air conditioned and clean .only that you have to tell the client on check in that he /she will pay those drinks and snacks in the bar other than to tell him on check out.it causes a lot of confusion because when i book a room i expect everything in that room to be of my use ..thank you

Stayed: October 2017, travelled solo
Review collected in partnership with this hotel
Thank gsmhaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q8_HDT, Front Office Manager at Holiday Downtown, responded to this reviewResponded 5 November 2017

Thank you for your recent correspondence regarding Holiday Downtown Hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Downtown Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future and rest assured that we at Holiday Downtown Hotel provide you the best quality service and attention at all times

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

Nice hotel with very helpful staff. Very committed in the work they do. Love the way our conference was handled for 3 days. Stay was good. Very nice food. They customized with Jain options. Felt at Home

Room Tip: Vist Sharq mall which is close by. Every hour they have drop to the airport. So its free - use it
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  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank vtransform
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q8_HDT, Front Office Manager at Holiday Downtown, responded to this reviewResponded 20 October 2017

Dear Valued Guest,

Thank you for your recent correspondence regarding Holiday Downtown Hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Downtown Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future and rest assured that we at Holiday Downtown Hotel provide you the best quality service and attention at all times

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Great Business Hotel.
We checked into this hotel and found Wonderful breakfast .
Front office staff and the housekeeping teams very helpful.
Clean rooms and good amenities.
More than everything Chef Carlo The Executive Chef is a awesome person who go extra mile and make PR work to make customers more happy.
We are having a very comfortable stay and checking out tomorrow .
Thank you everyone for the support . Special Thanks goes to the wonderful young General Manager Mr. Mohamed Wahib too.
Bravo

Stayed: October 2017, travelled on business
Thank Sudusinghe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q8_HDT, Front Office Manager at Holiday Downtown, responded to this reviewResponded 16 October 2017

Dear Valued Guest,

Thank you for your recent correspondence regarding Holiday Downtown Hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Downtown Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future and rest assured that we at Holiday Downtown Hotel provide you the best quality service and attention at all times

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Downtown

Address: Abdulla Al Ahmed Street | Dasman, P.O Box 22604, Kuwait City 13087, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Kuwait City
#16 Luxury Hotel in Kuwait City
Price Range: RM632 - RM978 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Downtown 4*
Number of rooms: 169
Official Description (provided by the hotel):
I Enjoy great service in the vibrant heart of Kuwait city center at the sleek Holiday-Downtown hotel.A towering high-rise in Kuwait's thriving business district, Holiday Downtown is easily reached via our complimentary shuttle from Kuwait International Airport, 18km away. Our Fitness Inn Center and pool afford sweeping views across the Arabian Gulf and Kuwait City. Tantalize your taste buds with our restaurants (Downtown International cuisine,Enjoy,The Square Cafe & Restaurant and ) .Choose a stylish Executive room or Suite at Holiday-Downtown to enjoy access to our exclusive Executive Lounge. We offer function space for up to 400 people in our 3 elegant ballrooms and 7 high-tech meeting rooms and there's plenty of complimentary parking for your guests. It's just a short stroll from the hotel to meetings at government offices and leading city center businesses.Head to the enormous Sharq Mall next to the hotel for some serious retail therapy and the biggest in-mall food court in Kuwait. There's even a huge artificial lake behind the mall, where you can hire jet skis and small motor boats.Plan your day with complimentary wireless Internet in Holiday-Downtown's chic marble Lobby, also home to a boutique gift shop and cafe. Massage treatments in our extensive Fitness Center mean you can wind down after a day's business or sightseeing. ... more   less 
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Also Known As:
Holiday Inn Kuwait Downtown Hotel Kuwait City
Holiday Inn Kuwait City
Kuwait City Holiday Inn
Holiday Downtown Kuwait/Kuwait City

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