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“Thank you for your excellent service”

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Millennium Hotel and Convention Centre Kuwait
Ranked #18 of 72 Hotels in Kuwait City
Certificate of Excellence
Reviewed 16 December 2017

I enjoyed the stay at your hotel. During the stay at your hotel, I felt the stuff of your hotel are working to satisfy the needs of customers. I had breakfast and used many service including taxi service.Everything is good. I will book your hotel next time. Thank you for your excellent service.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank 838eijit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasser E, Front Office Manager at Millennium Hotel and Convention Centre Kuwait, responded to this reviewResponded 18 December 2017

Dear Mr. 838eijit, thank you for your recent review "Thank you for your excellent service" here in TripAdvisor.

I am really pleased to hear that you had a great time while staying with us. Truly very inspiring to read that you appreciate our employees, services and breakfast. I am sure that my team will be delighted to know about your positive reviews.

The entire team and I are looking forward to welcome you back next time.

Again, thank you for choosing Millennium Hotel & Convention Centre – Kuwait. We will be waiting for your next visit.

Sincerely,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (131)
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6 - 10 of 132 reviews

Reviewed 25 November 2017 via mobile

The hotel was really nice and the staff where very welcoming and the menu provided was great with great prices which am surprised if I say so great job, although the location to nearby places are just abit far but not that far so overall it's a great hotel if you would like to put extra buck for your stay

Stayed: November 2017, travelled on business
Thank tariq n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dani S, General Manager at Millennium Hotel and Convention Centre Kuwait, responded to this reviewResponded 4 December 2017

Dear Mr. tariq n, thank you for your recent review here in TripAdvisor.

I am very pleased to know that you had a great time while staying with us. It's a pleasure to read such nice comments about our facilities, affordable prices on the menu and the great services provided by our staff. I will be sure to pass along your kind words to our team and management.

We are looking forward to welcome you back next time.

Again, thank you for choosing Millennium Hotel & Convention Centre - Kuwait. We will be waiting for your next visit.

Sincerely,
Dani Saleh
Area General Manager Kuwait

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank Praveen M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dani S, General Manager at Millennium Hotel and Convention Centre Kuwait, responded to this reviewResponded 15 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 November 2017 via mobile

The Hotel is really fancy, the staff was friendly, the breakfast was delicious. Receptionist Ron was really helpful and friendly. My only complaint is at the ride to the airport, we asked for a bigger car than a Taxi to fit all of our luggages and although the car did fit all of our stuff it was very disappointing, the car was a disaster. It was dirty and basically broken. We paid 12KD for it and honestly it was a waste of money.

Stayed: November 2017, travelled with family
Thank hj241094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dani S, General Manager at Millennium Hotel and Convention Centre Kuwait, responded to this reviewResponded 15 November 2017

Dear Mr. / Ms. hj241094, thank you for your recent review here in TripAdvisor.

We are pleased to know that you had a nice time during your recent visit to Kuwait. It's nice to know that you liked the breakfast, friendliness of our staff and overall scenery of the hotel. Your commendations to Ron is very much appreciated too.

However, we would like to apologize regarding the outside cab condition at that time and regret any inconvenience this may have caused you. Please be informed that we already forwarded you concerns to our team and management for necessary actions. Definitely, will guarantee you for more improvement.

We are looking forward to welcome you back next time.

Once again, thank you for choosing Millennium Hotel & Convention Centre - Kuwait.

Sincerely,
Dani Saleh
Area General Manager Kuwait

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Reviewed 6 November 2017 via mobile

I booked a massage and a facial treatment for me and my wife .. the experience was horrible they lack the simplest needs for a spa the towel is smelly and they don't provide sandals to walk between facilities and if you take a shower after that your hair is gonna be wet because this 5 star hotel doesn't have an hair dryer .. worst experience ever not recommended at all and with this price you can go to many other hotels here in Kuwait with better spas.
P.s the massage was good.

Stayed: November 2017, travelled with family
Thank Bassam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dani S, General Manager at Millennium Hotel and Convention Centre Kuwait, responded to this reviewResponded 11 November 2017

Dear Mr. Bassam A, thank you for your recent review here in TripAdvisor.

In behalf of the team, we would like to to extend our warmest gratitude for choosing our fine hotel.

First of all, i would like to apologize for any inconvenience we may have caused you relating to the essentials not readily available in our spa at that time. it is never our intent to disappoint our guests or deliver anything less. We want you to know that we are taking your reviews seriously and cascaded to our team for necessary actions; as to ensure that we provide a better service to you and to our guests in the future.

Again, thank you for choosing Millennium Hotel & Convention Centre - Kuwait. We will be waiting for your next visit.

Sincerely,
Dani Saleh
Area General Manager Kuwait

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Millennium Hotel and Convention Centre Kuwait

Address: 4th Ring Road | Salmiya, Abou Thar Al Ghafari St. Safat, Kuwait City 29370, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Kuwait City
#16 Luxury Hotel in Kuwait City
Price Range: RM879 - RM1,312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Millennium Hotel and Convention Centre Kuwait 4.5*
Number of rooms: 295
Official Description (provided by the hotel):
Millennium Hotel & Convention Centre Kuwait Introducing the new Millennium Hotel & Convention Centre Kuwait, ideally located adjacent to Kuwait City's financial & business district and with an eye- catching view of the city. The impressive five-star hotel boasts 295 well-appointed guest rooms & suites featuring stylish décor and generous amenities. Guests have plenty of dining choices, including 3 exceptional outlets, specialising in an array of international and local cuisines. Other facilities available within the hotel include a health club with modern techno-gym, outdoor swimming pool, sauna & steam rooms and on-site parking. With 21 different function rooms including a stunning ballroom and more than 6000 SQM, the hotel is home to one of the largest convention centres in the country. Designed to international standards with first class facilities and capable of hosting major national and international conferences, meetings, trade exhibitions, stylish weddings and other large scale events. At Millennium Hotel & Convention Centre Kuwait ... You are the centre of our world ... more   less 
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Also Known As:
Millennium Hotel And Convention Centre Kuwait Kuwait City

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