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Park Inn by Radisson Abu Dhabi Yas Island
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Reviews (1,297)
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Reviewed 23 October 2017

As soon as I arrived, i was disappointed as the clerk mishandled my bag and broke it. Not the best start! The check in was smooth and the front office staff was really helpful and offered to repair my bag or give me a compensation. I just wanted my bag in the same shape. They did repair my bag but it wasn't well done and its completely damaged! I should have taken the compensation!

The rooms are decent size with a lovely view overlooking the Ferrari World and a small golf course. The room was not prepared well as I had to call for toiletries. They have a mini bar but is a little over priced, so if you want to grab a drink just go to a bar nearby.

They have a free bus shuttle service near the hotel which takes you to Ferrari World so that was a good point. Restaurant is insanely priced!

THIS IS A NO SMOKING HOTEL SO YOU WOULD HAVE TO COME OUT IF YOU NEED A LIGHT. THAT IS VERY DISAPPOINTING!!!.

HASSAN who was the guy broke the bag was a little rude in the start but eventually apologized. It was an expensive bag and I had a lot of issues while traveling after the checkout!

if you have a day in Abu Dhabi, this place is decent. THE FRONT DESK MANAGEMENT IS REALLY POLITE AND KUDOS TO THEM!

Room Tip: Rooms over looking Ferrari World
  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Karan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido_Bayley, General Manager at Park Inn by Radisson Abu Dhabi Yas Island, responded to this reviewResponded 24 October 2017

Dear Karan P,

We are sorry to hear that you were not completely satisfied with your stay at Park Inn by Radisson Abu Dhabi Yas Island.

We would like to apologize for damaging your bag and if we have came short of meeting your expectations on this particular occasion.

We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.

Kind regards,
Guido Bayley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017 via mobile

Park Inn is an absolute comfort away from home.Staff was very friendly.wide variety for breakfast buffet.
special thanks to the courteous staff..Peter & Gergis.
I loved their gesture when they complimentary arranged a cake for my daughter's birthday.
Thank you.
Deeba

Stayed: October 2017, travelled with family
Thank Deeba J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido_Bayley, General Manager at Park Inn by Radisson Abu Dhabi Yas Island, responded to this reviewResponded 11 October 2017

Dear Deeba J,

Thank you for writing your review on Trip Advisor.

It was a pleasure to have you as our guests at Park Inn by Radisson Abu Dhabi Yas Island and we are pleased to know that you had an amazing stay with us.

We certainly make every effort to deliver the highest standards of customer service to all our guests and it is always rewarding to receive such appreciation, which will definitely be shared to Peter, Gergis and with the entire team.

We look forward to welcoming you back again as our guests in the hotel.

Kind regards,
Guido Bayley
General Manager

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Reviewed 9 October 2017

well , the hotel is really fantastic with full of recpect from all staff and working team around the clock , the hotel facilties are much better and hotel is near Ferrari world park in Abu Dhabi , the hotel is great

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank qasha10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido_Bayley, General Manager at Park Inn by Radisson Abu Dhabi Yas Island, responded to this reviewResponded 10 October 2017

Dear Qasha10,

Thank you for writing your review on Trip Advisor and we are glad that you chose to stay at Park Inn by Radisson Abu Dhabi Yas Island.

We appreciate your kind acknowledgement of our hotel as a great location.

We look forward to welcoming you back again as our guests in the hotel.

Kind regards,
Guido Bayley
General Manager

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A TripAdvisor Member
77
Reviewed 9 October 2017 via mobile

Stayed last Friday with my family and friends. Checking in was quick, which is really good. The room was neat and clean. The Mexican restaurant in the hotel offers Friday Brunch but we opted for the Drink All You Can from 4-8pm,try it! All worth it. The pool though is quite small but as long as our children are happy and enjoying it then that’s not a big issue..Breakfast was okay, could have been better. But overall, it was a great stay! The stars of Park Inn are there friendly employees. From the front desk, waiters, security personnel. All with a great smile. Great job everyone! See you soon!

Stayed: October 2017, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido_Bayley, General Manager at Park Inn by Radisson Abu Dhabi Yas Island, responded to this reviewResponded 10 October 2017

Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.

We look forward to have you again.

Kind regards,
Guido Bayley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

My wife and I stayed attached the Park Inn as the deals was very good and the mostly good reviews helped. But I must say it was better than expected. On checking in , Peter was very efficient and full of useful information about the hotel, facilities and restaurants and continued be helpful in every way when asked. The sea view suite was large and comfortable and sound proofing from the music and kids around the pool was great. The breakfast buffet had enough for all tastes without being fussy the staff are more than helpful and Kimberly was great always anticipated what we wanted and when and Rhine always busy tidying and fetching bits for guests, all led by the restaurant manager gently guiding them all. The Friday and Saturday weekend saw the hotel pretty busy with hotel guests and people attending the Mexican restaurant to eat and drink the body weights on the Friday. The party music was too loud for us, so we left for a quieter area. The guests can use the Radisson Blue next door that has a slightly larger pool area and away from the music. Saturdays seemed to be families a day when there seemed to be lots of kids playing in the pool, grassed area or play area a short distance away. The biggest down side is the hotel is just off the flight path of the Abu Dhabi international airport which can be noisy at 6.30am, 11am ish and at few times in the afternoon. If you sleep well you may not even hear them.

The hotel offers a free shuttle to the private beach that in about 5 mins drive or 15 mins walk or Yas Mall, or Ferrari world, but remember to get your voucher for the beach from reception or it will cost 100 AED. The hotel also offers discounts at the Mexican restaurant inside the hotel or the Italian restaurant next door. Sunday the pool area is remarkablly very quiet at 11 am only 4 people and only the sound of bird song and trickling water from the pool.

My wife and I travel quite a lot and there aren't many hotels we would come or go back to, but we would consider this hotel, maybe even this Christmas as we know it won't be over the top. Thank you for a pleasant stay.

Stayed: October 2017, travelled as a couple
Thank KTRutland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido_Bayley, General Manager at Park Inn by Radisson Abu Dhabi Yas Island, responded to this reviewResponded 9 October 2017

Dear KTRutland,

Thank you for sharing your review on Trip Advisor.

We are happy that you were extremely pleased with the service provided by our committed staff, particularly Peter. Customer care is indeed amongst one of our highest priorities and it is always rewarding to receive such commendation. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do.

You said you will be back for Christmas? We will be waiting for you

Kind regards,
Guido Bayley
General Manager

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