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Sofitel Abu Dhabi Corniche
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Reviews (3,176)
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2,373
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All reviewsclub millesimefizz barprestige suitepool barall day diningspecial thanksabu dhabi cornichemarina mallclub roomsea viewrain showershuttle busmain restaurantexcellent hotelamazing serviceduty managerthe executive lounge
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Reviewed 18 February 2018 via mobile

Just finishing an amazing half term break at this hotel. This is our third trip to Abu Dhabi. Weather is great for us at half term and went up to 30.

The hotel is stunning, modern and ideally located on the Corniche. Most places are a cheap taxi ride away and there is a shuttle service to the beach and the mall operated by the hotel.

We stayed in an executive suite and had access to the Lounge. They are so helpful in there and the chef even created something special each day at afternoon tea for my son’s nut allergy. That kind of detail and attention was really appreciated by us and meant he didn’t have to miss out which happens a lot for him. The chocolate truffles were amazing my son said and a little bit of heaven !!!

The concierge service is great and breakfast has a very good variety, always fresh and hot. Best poached eggs I’ve ever had !

One pool does not get much sun until the afternoon but the other does. If you are a serious sun lover the beach is the place for you.

Only real disappointment was that I was looking forward to the butler service and that was non existent. However the executive team and concierge service made up for it by answering any queries and making arrangements.

Sometimes I had to chase for housekeeping services but it was resolved in minutes. If you are a non smoker make sure you tell them that so you are not placed next door to a smoker. This is minor in relation to the things that the hotel do well.

Would definitely return and recommend this hotel for adults and families.

Thank you Sofitel Abu Dhabi and team.


Stayed: February 2018, travelled with family
1  Thank Rita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SofitelAbuDhabi, Guest Experience Team at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 19 February 2018

Dear Ms. Rita,

Thank you for taking the time to write a review about Sofitel Abu Dhabi Corniche.

We are delighted to know that we gave you and your son pleasurable memories during your short stay in Abu Dhabi. It is our honor to have given you only the best service Abu Dhabi has to offer.

It is great to know that you enjoyed our breakfast for the food and for the service we were able to extend to you.

We appreciate your recommendation and we hope to have the pleasure to welcome you back again for another magnifique experience.

Best regards,
Guest Experience Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018

Best hotel stay ever! Staff is very friendly and responsive to all needs. Excellent breakfast package. Decor is amazing. Everything about this place blew my mind. It was the perfect setting for our couples trip.

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank harveybattle02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SofitelAbuDhabi, Guest Experience Team at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 18 February 2018

Dear Mr. Harvey,

Thank you for a wonderful review you have put for us during your stay at Sofitel Abu Dhabi Corniche and for letting us know how impressed you were with the service from the team.

We hope to have the pleasure to welcome you back again for another magnifique experience.

Best regards,
Guest Experience Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018

Excellent hotel in typical Sofitel style, nice rooms, friendly staff, good service, well situated, and very nice swimming pools and top level bar. Big lobby restaurant bit unpersonal and cool, especially when not too crowded. Excellent roomservice and also from Zak as duty manager and Shah at swimming pool

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank pevanel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SofitelAbuDhabi, Guest Experience Team at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 18 February 2018

Dear Valued Guest,

We are delighted to hear that you enjoyed some aspect of your stay with us. Zak and Shah will be pleased to hear about your satisfaction and we will not fail to let them know.

Thank you and we look forward to welcome you back again soon.

Best regards,
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018 via mobile

This is the first road show we attended this year. The event was held at the Crystal Ballroom of Sofitel Hotel.

It is spacious. Fully carpeted. State of the art projector.

Good number of attendees from the travel industry.

It was fun seeing friends from other agencies.

Stayed: February 2018, travelled on business
Thank franventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SofitelAbuDhabi, Guest Experience Team at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 18 February 2018

Dear Valued Guest,

Thank you for taking the time to write your feedback about your recent event in our hotel.

We hope that you had a pleasant stay with us.

We look forward to welcome you back again soon.

Best regards,
Guest Experience Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018 via mobile

Don’t know how many times do I need to write here, for the hotel management to realise that they’ve got a serious issue related to staff discipline a professionalism.

You book a limousine through the hotel to pick you up from t he airport.

You arrive, and search for the driver with your name signage, but, as usual, no show.

You take a taxi, you arrive to the hotel and inform the reception upon checking in.....you receive a fake smile with no apology.

Smooth hot water in the bathroom is a wonder....

Air conditioning doesn’t turn off, regardless your trials to stop it.

Will I be returning again? Have no other choice as it is attached to where I always have my business meetings.

Ladies and gentlemen, it is funny but sad joke!

Stayed: February 2018, travelled on business
1  Thank Loay E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SofitelAbuDhabi, Guest Experience Team at Sofitel Abu Dhabi Corniche, responded to this reviewResponded 18 February 2018

Dear Mr. Loay,

Please allow us to express our sincerest apologies for any inconvenience that you have encountered. We understand your frustrations as we failed to provide you with the degree of service you expected from Sofitel.

Rest assured that these issues have been taken on board and addressed to the management, a review of the relevant processes has been undertaken and the necessary corrective measures and actions have been implemented to avoid any recurrence of such issues.

We hope that you will consider giving us another chance to demonstrate to you true Sofitel hospitality and we will make sure that your next stay goes beyond your expectations.

Best regards,
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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