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Reviews (506)
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357
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All reviewspresidential palaceperuvian restaurantsoft openingmarina mallthe pool and beach areaarabic stylethe beach is nicebeautiful hotelarabic coffeespecial thanksluxury hotelhotel entrancehigher flooretihad towersrooms are bigbreakfast buffetfront office
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86 - 91 of 506 reviews
Reviewed 1 April 2018 via mobile

The roof panel almost fell on my kids in the executive sweet.

Still waiting for some staff to show up..

Add on top the bad welcome from reception..the room took half an hour to be ready, they take almost an hour for a simple request like an extra pillow.

Stayed: April 2018, travelled with family
4  Thank Mohammad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MostafaTantawi, Director of Operations at Bab Al Qasr Hotel, responded to this reviewResponded 3 April 2018

Dear Guest Mohammad,

Thank you for sharing a review about your recent stay in Bab Al Qasr Hotel and Residences.

We are sorry for the inconvenience with the waiting time and when the ceiling panel opened and was firmly secured in the ceiling. I have been in contact with you to resolve this as we had not wished for your family and you to have such an experience

We hope that you will give us another opportunity to welcome you back soon.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

good location- modern rooms-luxury hotel very generous to include breakfast as complementary, stuff at reception where very welcome and smile all the time, try to help once you have any issue related to the booking, breakfast buffet was delicious with plenty of choices,

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank basselrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MostafaTantawi, Director of Operations at Bab Al Qasr Hotel, responded to this reviewResponded 3 April 2018

Dear Guest basselrr,

Thank you for taking the time to share a great review about your recent stay in Bab Al Qasr Hotel and Residences.

We are delighted that you enjoyed our exclusive location and the welcoming reception staff. We will share your compliments of the breakfast variety with our Food and Beverage team. Thank you for choosing to stay with us.\

We look forward to welcoming you back really soon.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Excellent value for the location. All round pleasant hotel with friendly staff and enough amenities to for it to act as the perfect base to explore the city and be entertained around the hotel. Recommend high rooms with a view over presidential palace / palace hotel — gives a very good sense of the city.

Stayed: February 2018, travelled as a couple
Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MostafaTantawi, Director of Operations at Bab Al Qasr Hotel, responded to this reviewResponded 3 April 2018

Dear Guest Tom K,

Thank you for taking the time to share a great review about your recent stay in Bab Al Qasr Hotel and Residences.

We are delighted that you enjoyed our exclusive location with panoramic views. We will share your compliments with our friendly staff.
Thank you for choosing to stay with us and for recommending the rooms.

We look forward to welcoming you back really soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

We had a fantastic time at the hotel: it is comfortable, clean, beautiful, spacious, the location couldn’t be better, awesome breakfast... I would highly recommend it. Ibtissam at the reception gave us the warmest welcome and helped us through the entire stay. Tashi Tobgay, the concierge, made sure we had a great time and even helped us with a restaurant reservation in another hotel, he is incredibly kind. Finally, Khem, who helped us with the luggage also gave us a really good service. Overall, the hotel is fantastic. But I would definitely highlight the attention and service.

Stayed: March 2018, travelled with friends
1  Thank LuzMercedesRestrepo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MostafaTantawi, Director of Operations at Bab Al Qasr Hotel, responded to this reviewResponded 27 March 2018

Dear Guest LuzMercedesRestrepo,

Thank you for taking the time to share a"fabulous" review about your recent stay in Bab Al Qasr Hotel and Residence.

We are delighted that you had a memorable experience and for recommending the hotel. Your compliments will be shared with all colleagues especially Ibtissam, Tashi and Khemraj who we are proud to have with us. thank you for choosing to stay in Bab Al Qasr.

On behalf of my entire team, we hope to welcome you back again with us very soon!

With very best regards,

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Reviewed 21 March 2018 via mobile

Stayed at Bab Al Qasr for 5 nights and the hotel was excellent. The staff were all so friendly and very polite. The hotel was very clean and well located.

Would highly recommend this hotel.

Loved the weather in Abu Dhabi and the golf courses, which are up there with the best.

Stayed: March 2018, travelled as a couple
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MostafaTantawi, Director of Operations at Bab Al Qasr Hotel, responded to this reviewResponded 23 March 2018

Dear Guest Steve B,

Thank you for taking the time to share a great review about your March stay in Bab Al Qasr Hotel and Residences.

We are delighted that you had a memorable experience and for recommending the hotel. We thank you for choosing to stay with us.

We look forward to welcoming you back really soon.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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