We had lunch here on a cruise port day, and cafe was further walk away - hence less crowded. We ordered coffee, juices, croissants, beef carpaccio and hot dogs for the kids. When taking order the lady at the counter had to repeat each order item twice or trice, obviously we had difficulty with language difference. By the end of the order when money was handed, she counted and said she forgot to charge for a coffee. Ok, we handed in the extra money and sat down. Drinks arrived pretty quick, and the fresh baguette with butter - a lovely touch. However that’s when we got told no juices are available, so we had to order something else. We didn’t want soda, so asked to cancel juices and refund the $$. This took a while, before they brought out the refund. Another 20 mins later the food came, which was overall good, except for carpaccio they’ve used stale coconut oil, not olive oil, so that gave it a bitter, unpleasant taste. At that time the lady, who took the order, came out and told us she forgot to charge us for a croissant, we were confused as she had repeated the order a few times upon payment. We asked for a receipt to see what was ordered, what was refunded as there was too much money back and forth and it was now confusing what was paid for and what was not. They took another 20 mins writing up the bill by hand. It was indeed that the waitress forgot to add the croissant price, but did add it to the order... I guess, it’s the same level of service on island time anywhere you go in Vanuatu and you just have to accept it. But it can be confusing how they take order and forgetting to add charges, keep a record to avid being confused. Just to note that prices are pretty much the same as in Australia, but you get lower standard of service and longer waits. Be patient, keep record - service is generally very slow even if there are not any other customers at the restaurant.
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