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Reviews (71)
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All reviewsnarikala fortressnice viewhotel location is very convenientwine shopbreakfast roomold citylocation is greatrooms are bigbreakfast is servedthe ground floorother hotelswithin walking distanceclean roomsterracereceptiongeorgiataxi
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17 - 22 of 71 reviews
Reviewed 31 May 2016

We stayed in a junior suite and found the hotel to be comfortable with all of the amenities necessary for one night. The room was clean and adequate and they even added an extra twin bed in the room for our toddler to sleep on. It is in a great location in the city center. The breakfast that is included was good and we enjoyed eating out on the terrace that overlooks Tbilisi. For the price and location, we will stay there again. Also we were able to pay for parking ($15USD) underneath the next door hotel.

  • Stayed: May 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kellyfiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2016

Without doubt one of the favorite hotels . The staff was friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor deserves a special thanks. We had two great evenings here, which obviously also added up to the experience.

  • Stayed: December 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank faizalmd457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2016

We stayed in this hotel for 4 nights.The room they gave us (no.110) for the first night was terrible. It was on the ground floor which faces the street, so noisy because of the young guy's gathering and frequent cars' passing. We couldn't sleep at that night, so next morning we asked the front staff to change the room. She didn't mind and immediately gave us an alternative room on the 4th floor. This room was much nicer, spacious and clean, had a balcony and soundproof glass door. We could stay pleasantly and have better sleep for another 3 nights. The only negative point was the small lobby in front of the room, where the staffs often gathered talking and smoking even at night (their smoke came into the room),
I wonder why they didn't give us this room from the beginning as we didn't see any other guests at that time. So, I recommend asking them a quiet room when you check in.
Overall,I think this hotel is reasonable in Tbilisi where hotels are very expensive comparing to the prices of commodity. As many other reviewers write, we liked the view from their restaurant.and the generous breakfast. The location was very good, too.

Stayed: December 2015
1  Thank tosa55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2015

I booked this hotel through the booking.com website... and a few days before arrival I was offered an upgrade to a junior suite with two large beds. However, after I upgraded, I got the message that there's no such room in the hotel and that it's booking.com that offers rooms that don't even exist. I was unable to have a twin room, and on the day of checking in, the rude staff member (who was sighing and raising her voice all the time) offered us two solutions: either we looked for another hotel or we could have a standard double room with extra bed. The price of this double room was a LOT more expensive than the price we paid on booking.com. But we decided to give this hotel a chance anyway and opted for the second option.

But in the evening, when we returned to the hotel, we were horrified to find a foldable bed in our room, that only had a 2cm mattress, and that was too instable and dangerous to sleep on. Moreover, it didn't fit any of us, it's too small for people measuring 1m80. The room was also VERY noisy and the curtains not thick enough to block out the street lights.

After different conversations with the staff member at reception (a guy, who was friendlier compared to the woman who snubbed us in the morning), we decided to find another hotel anyway. When this staff member heard about it we were promptly offered a twin room after all!! Too late, because we had already found another hotel. So first they don't have twin rooms, than all is ok? Consequently there were problems with getting our money back (and despite the efforts this hotel made to refund us, today we are still waiting on more than a third of the sum we paid!). The hotel manager is apparently only in the hotel during a very limited time in the afternoon and we were asked several times to cancel our plans to get our money back. We weren't going to ruin our vacation just because these people are dishonest and tell different things all the time.

We didn't stay in this hotel and I cannot say anything a lot about the room and services (breakfast etc). But I'd like to warn anyone considering staying in this hotel about these fraudulent practices. The constant lies and incorrect information of the staff - please AVOID.

  • Stayed: September 2015, travelled with friends
    • Value
    • Service
3  Thank sofke8868b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2015

This hotel has a good location, about 5 minutes walk from Avlabari Metro Station, and maybe 8 minutes walk to the Sulphur Baths, across the river.

From Avlabari Metro, where bus 37 from the airport stops, head for the underpass past the area where taxis congregate to cross the busy road, and once you get out of the underpass, walk straight past the bank at the corner and turn right into the street. The hotel is about 50 metres into it.

This street is great a typical inner-city friendly neighborhood street. It has several provisional shops that literally sell everything. But mainly I bought bottled water. Georgia is famous for its legendary Borjomi carbonated mineral water, or Naveghalvi which a local tells me is his preference to Borjomi. Another drink worth trying is a soft drink flavoured with tarragon.

There is also a fruit shop, a bakery, a wine shop/restaurant, and a souvenir shop. then you are at the hotel. It has a funny entrance because the reception is on the 4th floor. You have to climb some stairs, enter the building, take the lift straight to the 4th floor and then there is the hotel's proper entrance.

The hotel is considered expensive by local standards, but definitely match the market price in Tbilisi where hotels are typically expensive. I got a spacious, very clean room, comfortable bed, and a good bathroom with hot shower.

No hot water kettle so I can't make tea/coffee, but that's alright. The minibar is well stocked with drinks, and more can be purchased from the provision shops down the street.

The downside: a serious lack of hangers in the wardrobe; the bathroom can stink because of the drainage I believe. It seems a typical problem in all Georgian hotels.

For those who are sensitive to noise.....maybe ask for a quiet room. I had a room right opposite the breakfast room on the same floor as the reception and people check out or in in the middle of the night. Planes arrive in Tbilisi at 2am.

Breakfast is good for a small hotel. There is a fruit bowl of local fruit in season, boiled sausages, packaged yoghurt like a Nestle as well as local Georgian yoghurt, ham/salami, bread, butter, eggs, Georgian French toast, local and those triangular processed cheese; cucumber, tomato and olives constitute the salad, and cakes and preserves and honey and more.

Do expect instant coffee instead of proper brewed coffee. I wish they made Turkish coffee but no. Instant coffee seems the norm in Georgia. One thing I find strange, plenty of cows in Georgia but the milk is quite tasteless. Still wondering why.

The big plus is from the breakfast room you get to see the castle opposite the river, and that is really a very nice view. Breakfast starts at about 8am and you can go on and on. Internet is fast so you can catch up with all the news. So enjoy!

Another big plus about this place is that it is so close to this great eatery I found on the last day. It's maybe 5 minutes walk towards Avlabari metro, but don't take the underpass, instead walk towards the airport and you will see this "Palmeni Café" before the next bus stop 37 which takes you to the airport. Makes you think it is Russian but it is owned by a very lovely Armenian lady and she makes the best meal ever - some kind of beef and veg wrap in paper thin Georgian cheese. She claims it is her own recipe. And she insists on her own red wine, at 3 lari a (small) pitcher that was also the best wine I have had in a long time. The Turkish coffee was also great. Can't find a single fault with this place.

Georgia is a treat. I have enjoyed every moment of it.

Room Tip: Room 407 comes with a balcony and the bathroom has plenty of natural light
  • Stayed: September 2015, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank gohl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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