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All reviewstous les joursbreakfast buffet was goodbig roommetro stationddptoothbrush and toothpastedmz tourminutes walk awayan upgradelots of restaurantsbooked this hotelstreet foodconvenient locationdongdaemunshoppingtoiletintersection
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Reviewed 2 July 2015

  • Stayed: June 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kang K, 제너럴 매니저 at Ramada Seoul Dongdaemun, responded to this reviewResponded 22 August 2015

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Reviewed 1 July 2015

I was here to take a rest for one night, those rooms were smelly, i have requested to change the room and they did, but the one i got was stinky too. Air conditioner was not cleaned properly, was wooden floor, but there are so many scratches and several hairs on it. I checked out after 3 hours of checkin.

  • Stayed: June 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank 509d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kang K, 제너럴 매니저 at Ramada Seoul Dongdaemun, responded to this reviewResponded 5 July 2015

Thank you for taking the time to share your experience at the Ramada Seoul Dongdaemun. I would like to apologize for all the inconvenience.

We feel shameful of your comments. We will try to pay careful attention to cleanliness focused on ventilation and scrached wooden floor.
Please know guests' comfort is our number-one priority.

I look forward to personally welcoming you and you will give us another opportunity to serve you.

Joung Joon
General Manager
Ramada Seoul Dongdaemun

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Reviewed 29 June 2015

Located between Myoeong Dong and Dongdaemun shopping areas, it is a fairy convenient to move around. It takes 5-10 minutes walk from an airport bus stop, two subway stations which may give you an impression as if it were far from anything. There are local market across the street, and several convenience stores around. Rooms are reasonable, though the facility is more like a serviced apartment rather than a hotel. We stayed in a family room with four single beds, which was well equipped (including free wifi) if not impressive. I believe the advantage of this hotel is that it has several three or four beds rooms for families. The staff was efficient and helpful. There were, however, two major shortcomings; First, the shower did not have enough hot water for four people., i.e, it turned cold (as we stayed during winter) after a few minutes. We asked the hotel to take care of it, but they were not able to solve it. Second, the breakfast buffet was poor. My impression was that there was so much food with artificial colour which negatively affected our apatite. I believe it is a good hotel for families on holidays but not for business travelers.

  • Stayed: December 2014, travelled with family
    • Sleep Quality
    • Rooms
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Thank PaddingtonTokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kang K, 제너럴 매니저 at Ramada Seoul Dongdaemun, responded to this reviewResponded 12 August 2015

Thank you for taking the time to share your experience at the Ramada Seoul Dongdaemun.
I would like to apologize for several problems you experienced.
Regarding our facilities, we will keep checking water temperature for our guests.
Also we were very pleased to heat that staffs were helpful.
Please know that your feedback is extremely valuable to us. All of our head of officer including GM are concerned of your comment.
I look forward to personally welcoming you and you will give us another opportunity to serve you.

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Reviewed 24 June 2015

  • Stayed: June 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kang K, 제너럴 매니저 at Ramada Seoul Dongdaemun, responded to this reviewResponded 9 July 2015

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Reviewed 17 June 2015

  • Stayed: June 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kang K, 제너럴 매니저 at Ramada Seoul Dongdaemun, responded to this reviewResponded 9 July 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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