I love this hotel not only because of their amazing and luxurious rooms which is pretty obvious, but I loved the service the most. Mohamed Sabry and Mohamed Sabry from the concierge team helped me all the way to organize my group's airport transfers, tours to the pyramids and even connected us with the best tour guide in town.
We only had 1 problem, and it was immediately solved when I called these two people. They even went out their way, drove where we were just to deliver the luggage that was left in the hotel.
KUDOS TO THE TWO OF YOU! YOU REALLY KNOW HOW TO MAKE YOUR GUESTS HAPPY!!!!!
- Free Wifi