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Reviews (601)
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All reviewsclose to the airportpool viewfree shuttle serviceitalian restaurantroom facingshuttle busexecutive flooran early flightroom serviceminutes from the airportrooms are bigbusiness tripshort staycity viewegyptian museumfestarosso
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Reviewed 12 April 2018

Quiet, calm relax we'll furnished with very comfortable beds. Nice breakfast good restaurant Polite staff. Very good gym, with all necessary equipment. Banks in side - don't have a problem with money exchange. Day and night bar

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank pas2r57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCairo, Guest Relations Manager at Concorde El Salam Hotel Cairo by Royal Tulip, responded to this reviewResponded 18 April 2018

Dear Valuable Guest,

Warm greetings from Concorde El Salam Hotel Cairo and thank you for sharing your valuable feedback following to your stay.
We are delighted to know that we have managed to meet your expectations in terms of service provided by our staff.
Thank you for your nice words and looking forward to welcoming you always at your second home.
Sakina AKKA
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

A great hotel for early morning or late night flights. The greet and meet service at the airport is exceptional. Only 10 minutes from the airport and the shuttle is free. Great choice of restaurants open until late.

  • Stayed: April 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jackie j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCairo, Guest Relations Manager at Concorde El Salam Hotel Cairo by Royal Tulip, responded to this reviewResponded 18 April 2018

Dear Valuable Guest,

Warm greetings from Concorde El Salam Hotel Cairo and thank you for sharing your valuable feedback following to your stay.
We are delighted to know that we have managed to meet your expectations in terms of service provided by our staff.
Thank you for your nice words and looking forward to welcoming you always at your second home.
Sakina AKKA
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

Great Hotel near the Airport . Good pick up service ,Excellient staff .
The Abou Auof Restaurant serves great Egyptian food .Worth a visit.
Great house keeping and reception staff .
Wifi Connection could improve very slow.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank nassersharaf2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCairo, Guest Relations Manager at Concorde El Salam Hotel Cairo by Royal Tulip, responded to this reviewResponded 18 April 2018

Dear Valued Guest,

We were privileged and delighted that you enjoyed your visit here and you were pleased by the hotel facilities and the variety of outlets.
We are glad to hear that you have enjoyed your experience in our Hotel; we are proud of our staff who takes extra steps in letting our guests feel like home and providing the best comfort possible for them. Certainly your feedback will be very motivational for them to continue with their efforts.
Once again thank you very much for your nice comments and looking forward to welcoming you back very soon. Sakina AKKA
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

I spent my holiday on sham el nasem at this Hotel and it was good to be relaxing by using its spa and enjoying the very clean rooms but I hope next time the food will be better especially the dinner food

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCairo, Guest Relations Manager at Concorde El Salam Hotel Cairo by Royal Tulip, responded to this reviewResponded 18 April 2018

Dear Valued Guest,

Warm greetings from Concorde El Salam Hotel Cairo and thank you for sharing your valuable feedback following to your stay.
We are delighted to know that we have managed to meet your expectations. However, rest assured that your comment had been communicated with the director of F&B for action.
Once again thank you very much for your comments and looking forward to welcoming you back very soon. Sakina AKKA
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Convenient location in Heliopolis area, protected territory with diverse infrastructure inside. Very freindly and clean. Heated outdoor pool and nice spa in the main building. Delicious breakfasts and fine restaurants. Overall feeling of safety and comfort.
Respect to the management and staff.

  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank IgorOdessa2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCairo, Guest Relations Manager at Concorde El Salam Hotel Cairo by Royal Tulip, responded to this reviewResponded 18 April 2018

Dear Valued Guest,
Warm greetings from Concorde El Salam Hotel Cairo and thank you for sharing your valuable feedback following to your stay.
We are delighted to know that we have managed to meet your expectations in terms of service provided by our staff.
Thank you for your nice words and looking forward to welcoming you always at your second home.
Sakina AKKA
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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