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Helnan Aswan Hotel
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Reviews (283)
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3 - 8 of 283 reviews
Reviewed 4 weeks ago via mobile

This hotel was with a wonderful view of the Nile...but no wifi...no..plugs in roomm...very bad food...overalll while we loved the view....everything else was very disappointing....especially no wifi..isnt that silly...

Stayed: March 2018, travelled with family
Thank Mansi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

This is a very average place, with WIFI available ONLY in the lobby. Worse than dial-up internet, I’ve been trying to download a movie for 30 minutes. It’s fine for one evening, we were booked here by a tour company and the price was included in our tour, but I am sure you can do better than this - stay elsewhere. Five stars means it has certain amenities, not that it’s fabulous. The shampoo bottles in our room had a film on them and everything had to have been built in the 1980s.

Stayed: March 2018
Thank Elizabeth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

I spent 4 days and it was not what I expected. Although the staff was nice but the service was very poor. We asked room service for a needle they said they will provide it but they didn't and didn't even reply with an explanation. Second time I asked them for shower cap and napkins and I had to recall them to provide it. Room cleaning staffs are very poor and unprofessional, first time they cleaned the room professionally because we were not the room but second time they cleaned it as we were taking breakfast and we came back and we found that they just made the bed and nothing else. The food buffet was very limited and poorly done except for the breakfast; it was good. I would definitely recommend some changes very fast and definitely not recommend it for any one now

Stayed: March 2018, travelled with family
1  Thank Mohamad E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

We booked this hotel through Booking.com. When we arrived after a very busy day at 23 clock, told the man at the front desk, that we had made a mistake during the booking and the room at the local price. We booked the room but like any other hotel with the same settings. The new price for the room should be almost twice as high as the price we had booked. But since we should be picked up again 5 hours later, we decided not to go into this raunchy rip-off and have searched with our guide another hotel.

Room Tip: Don't let them cheat to you.
  • Stayed: February 2018, travelled as a couple
    • Service
1  Thank Mc D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

We didn't have much interaction with the hotel staff, besides the bag handlers, who were very nice. The rooms we had were huge and had 2 full bathrooms, which was awesome since we traveled as a group of 3. The only not so good thing that I experienced here were the beds, which weren't sturdy at all. The mattresses were very flimsy and didn't provide much support if any. Besides that, we enjoyed our VERY brief stay here.

  • Stayed: February 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Candace W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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