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All reviews agatha christie old cataract winston churchill nile wing the oriental restaurant indoor pool original building new wing old world steam room stunning hotel terrace restaurant high tea elephantine island the river huge bathroom watching the sunset
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Reviewed 16 June 2015

We stayed at the Old Cataract for a week, and were lucky enough to be upgraded to a gorgeous suite in the palace wing, which had a huge terrace overlooking the Nile. The whole hotel is warm, traditional yet modern, with tastefully decorated rooms and great facilities, fabulous food and service. However what really 'makes' the hotel is the staff - Elia (1902 restaurant - which is a fabulous experience in itself), Ashram at the pool, Ereena and Nagy, at breakfast, and Ahmed and Ayman at Dinner. They are without exception attentive, and keen to ensure that they provide a great level of service, but they also anticipate what you need before you know yourself. They were also kind and interested in guests as people - which is unusual in an upmarket hotel, where sometimes the staff themselves can be quite 'snooty! An example of this was when my mum was unwell - I told staff at breakfast, who immediately asked whether they could send anything to her room, and for several days afterwards asked every time they saw her if she was ok, she tends to get a bit breathless when walking upstairs, and when she paused on the way up from the jetty, to get her breath back and sit on a wall for a rest, Nagy (I think) passed down a cushion for her to sit on. I have always loved Aswan - it's my favourite place in Eygpt, and the Old Cataract is the perfect place to stay. We will most definitely be back

Room tip: A Nile view is a must - although the gardens are beautiful
Date of stay: May 2015
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank allyel14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafic K, General Manager at Sofitel Legend Old Cataract Aswan, responded to this reviewResponded 18 June 2015

Dear Guest,

I am very pleased to see your "fantastic" review and very much pleased that you have enjoyed our offered services and facilities.
Actually I feel proud of my staff so that your positive mention to the hotel team members is highly appreciated and will be well delivered.
Thank you so much for your words and special title; such words encourage the entire team for hard works and more effort.
Thank you again and looking forward to welcome you back soon,

Sincerely
Rafic KHAIRALLAH
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2015

We'd seen this hotel in 2008 and 2009 on the two Nile cruises we had done from Luxor to Aswan but it was closed and due for refurbishment. So during our trip to the Winter Palace in Luxor recently we decided to give it a visit. Luxor to Aswan by taxi is about just over 3 hours. Arriving at 11am we were going to have a walk round Aswan as we knew it well from the previous trips. But we decided to go and have a look at the Old Cataract first. Three hours later, we were still there! After having refreshment on the terrace, we decided to stay for lunch. And what a splendid meal it was, served by the inimitable Gaber who, during serving us the meal, gave us a potted history of the place. We ate under the King Farouk tent on the terrace and really felt like celebrities, the way we were treated. After a long relaxing lunch we had a stroll round the beautiful gardens and then Gaber asked if we would like a tour of the hotel, which he gave us. Although it has been completely refurbished the style and ambience is still one of old style glamour and you could still imagine two of its more famous residents, Dame Agatha and Sir Winston walking down the corridors. A really special end to a very special lunch before it was time for the three hour drive back to Luxor. A kind of dream come true for both of us and it's a big thank you to Gaber for showing us the splendour and grandeur that is the Old Cataract. If only one day we could stay.........!

Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Cleanliness
    • Service
1  Thank BirminghamPip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafic K, General Manager at Sofitel Legend Old Cataract Aswan, responded to this reviewResponded 18 June 2015

Dear Guest,

Thank you for your nice review,
I am very pleased to see how much you have enjoyed with us and pleased to see that you enjoyed your meal under the King Farouk tent moreover your positive mention about Gaber is highly appreciated and will be well delivered.
We look forward to welcoming you again at your second home for longer stay.

Sincerely
Rafic KHAIRALLAH
General Manager
Dear Guest,

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Reviewed 11 June 2015

To stay at the Old Cataract was why we booked to go to Aswan - of course we also went to Abu Simbel, Philae, Kalabshe and visited the Aswan High Dam. But the Old Cataract was my primary reason to visit - and it didn't disappoint. Steeped in history and tradition, it is beautifully renovated and it was a privilege to stay there. We were upgraded to an amazing room in the Old Cararact building for which we were very grateful. I shall upload some views from our balcony window where we spent every evening before dinner taking photos of the sunset over the West Bank.

Room tip: Our experience was in the Old Cataract - but the new building also has the amazing views.
Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldCataractManagemnt, General Manager at Sofitel Legend Old Cataract Aswan, responded to this reviewResponded 12 June 2015

Dear Guest,

Let me first thank you for your Loyalty to our hotel as we honored to come to Aswan especially to stay with us.

I am very happy to see how much you have enjoyed your stay in our legendary hotel.

Thank you again and looking forward to welcome you back soon,

Sincerely
Rafic KHAIRALLAH
General Manager

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Reviewed 11 June 2015 via mobile

Nothing could describe this outstanding and beautiful hotel. Service was impeccable. My daughter arrived from Cairo with an ill tummy, and the hotel treated her as if she was their child. A mother could not appreciate that type of service enough. Our room had a Nile view and was beyond gorgeous. The hotel itself is worthy of a tour based on its history. We felt like queens for our stay and can state it was the most incredible hotel stay we have ever experienced. The sites of Aswan were great, but this hotel was the highlight of our stay Aswan!

Date of stay: June 2015
Thank hollymh592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldCataractManagemnt, General Manager at Sofitel Legend Old Cataract Aswan, responded to this reviewResponded 12 June 2015

Dear Guest,

I would like to thank you for your "Outstanding" review on your recent visit and very pleased to see how much you have enjoyed your holiday with us.

I am very happy to see that your daughter recovered and proud to know how much our staff looked after her It is always our intention in sloc to make our Guests feel valued, respected and cared for.

Waiting your return to your second home!
Thank you and best regards

Sincerely
Rafic KHAIRALLAH
General Manager

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Reviewed 10 June 2015

We recently spent 2 nights at The Old Cataract Hotel and it lived up to and exceeded my expectations. For me it has everything, history, stunning architecture, a priceless view of the nile and it's most valuable quality..the service. The Old Cataract staff is full of professional, personable people who really made us feel welcome. We are middle class people who might not be able to afford this hotel when tourism was at it's peak, but we were given the best service we have ever had anywhere. There are still some original elements of the old hotel, but anything new has been well thought out to fit in with the old charm of the hotel. Thanks to The Old Cataract and the staff that work there we will return to Egypt one day to stay at this beautiful historic place.

Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Masc22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldCataractManagemnt, General Manager at Sofitel Legend Old Cataract Aswan, responded to this reviewResponded 10 June 2015

Dear Guest,

Thank you for your feedback and taking time to post your comments and I am very pleased to see how much you have enjoyed your holiday with us It is always our pleasure to make every Guest feels welcomed, valued and cared for.
Your positive mention to the hotel team members is highly appreciated and will be well delivered to them.

We are looking forward to welcome you back for a longer stay.

Sincerely
Rafic KHAIRALLAH
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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