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Reviews (1,714)
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Reviewed 12 November 2011

At 1700 yuan per day all incl the stay was not worth it. The hotel reservation didn't mention the 15% tax during booking. Room is average. Location is overlooking slums. Not recommended. Staff as usual don't know English. No one to attend during check in. Made to wait for twenty minutes.

  • Stayed: November 2011
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3  Thank Vvarun1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 16 November 2011

Dear guest,
Thank you for choosing Crowne Plaza Beijing Wangfujing for your recent stay and sharing your comments. At the same time, we are really sorry to hear about your unhappy experience. And here we would like to extend our sincerely apologies. We shall continue to train our staff and endeavor to keep improving the service standard and English communication ability. We hope to welcome you again in Beijing in the near future and we promise your next stay will be a great experience.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2011

I am a world business traveller and never review. However after my experience at this hotel i have to say something.
I went to the fabulous lobby and bar area , to have a glass of wine and do some emailing.
I was courteously greeted by JanWillem and took his recommendation for a special wine.
It was fabulous.
This professional gentleman is all over the place , from bar to resturants to lobby . making sure all is working like a Swiss clock. All service is a 10 .
The hotel is perfectly located for tourist or business. Walking distance to many sites and great shopping. After a full day of business and tired feet you will again be greeted by JanWillem and be put at ease by staff. My room was large , modern decor , clean and the most comfortable bed i have slept in , all of Asia.
The food is exceptional and the steak house awesome. Best T-bone outside of Calgary Alberta , Canada.
I,m sure you will enjoy your stay.

  • Stayed: November 2011, travelled on business
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2  Thank vandaddio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 16 November 2011

Dear guest,
we are very glad to see you had a good stay in our hotel and were satisfied with our location, facility and services. We've shared your appreciation with our Director of Food & Beverage Mr. Jan-Willem Hoes. Your comments will encourage us to keep the high standard service quality and even aim higher. We look forward to welcome you again soon!
Best regards.

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Reviewed 12 November 2011

The location is central but if you use the subway you still have to walk 5-10 minutes to the nearest station.
WiFi signal in the lobby is ok, but depends on where in the lobby you are.
WiFi in the room may cost extra, depending on your booking type. The signal strength in the room was good but there is an annoying login screen.

  • Stayed: November 2011
    • Value
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2  Thank elodTlv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 16 November 2011

Dear guest,
Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experiences with us. We would like to clarify that this login screen is our brand standard. Any shortcomings that are given to us will be looked into so as to further improve our operations. We hope you will give us another opportunity to be of service. Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not too distant future.
Best regards.

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Reviewed 11 November 2011

The rooms are comfortable and the service extra attentive. The food really stood out in each of the hotel restaurants. Would definitely stay here again.

  • Stayed: November 2011, travelled with family
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1  Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 16 November 2011

Dear guest,
Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. It’s a great pleasure to learn that the food and service impressed you deeply. Thank you for your sincere comments and we will continue to provide excellent service in the future. We do hope we have the opportunity to welcome you again.
Kind regards.

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Reviewed 8 November 2011

I had a superb stay in this hotel. it was clean, friendly and very well equipt for a family trip in China.
i have to say the Guest relations manager Salinee, was an excellent help in finding the right places for us to shop, visit and eat.
I would recommend this hotel highly for both business and pleasure and will return to this hotel for sure.
Excellent stay, thank you.

  • Stayed: November 2011, travelled with family
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1  Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this reviewResponded 10 November 2011

Dear Guest,
Thank you for staying at the Crowne Plaza Beijing Wangfujing and for the time to share your experience. We've shared your appreciation with our Guest Relation Manager Ms. Salinee Sriprasath. It’s a great pleasure to learn that the hotel impressed you deeply. Thank you for your sincere comments and we will continue to provide excellent service in the future. Once again, thank you for your feedback and we look forward to welcoming you back to your home in Beijing in the not too distant future.
Best regards.

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