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“Great apartments, would like to live in one if I could!”
Review of Ascott Beijing

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Ascott Beijing
Ranked #13 of 994 Speciality Lodging in Beijing
Certificate of Excellence
Reviewed 2 January 2018

Christmas stay in Beijing with the family. The airport transfer (expensive) but well worth it after a long flight from north America and our first time arriving in China. Location is a quiet street and look for the "Inner Peace" sign rather than Ascott. Front desk (Tanya W) and concierge staff (Denis) very helpful for helping us getting around the city and out to the sights. The gym/pool is an extra fee that we did not take advantage of but we did do the breakfast every morning as we are always awake early so this was great for us as we did not have to leave the hotel to eat. Lots of options and all are tasty. Walking distance to Silk Market and a Walmart for groceries to stock the kitchen. Cabs to sights not a problem but coming back from sights (Forbidden city) that aren't so far away can be a challenge as the fares aren't that much (<30). Hint - find a brandname hotel and ask concierge to call you a taxi.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Stephane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuanyuan-monica, 经理 at Ascott Beijing, responded to this reviewResponded 4 weeks ago

It was a great pleasure having you stay at the Ascott Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have exceeded your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you very much for your compliment. Your heartfelt words and special mention of front desk Tina and concierge Dennis will be shared with our staff members. Once again, thank you for your detailed feedback. From all of us here at the Ascott Beijing, we look forward to welcoming you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 218 reviews

Reviewed 28 December 2017

Stayed in September for 3 nights. The 2 bedroom apartment was spacious and comfortable. Great having a kitchen as we got groceries from a Walmart 10 minute walk away. There is an excellent Italian restaurant - Annie's - in the same street. Breakfast was very good, lots of western options. Only problem was it opened at 7am and on our last day we had to leave at 6.45am, so no option to have a croissant on the way out.

There is room for improvement though - there is no signage that the building is the Ascott. Difficult to find with non English speaking taxi. (appears the building next door which used to be the Ascott as well are now private apartments - Inner Peace - and this is on the front entrance). Confusing if the men out the front work for Inner Peace or Ascott. Their English is non-existent so not much help with taxi's. There is no pool at the apartments, even though there are Photo's on Tripadvisor. Believe it may be in the other building which is now Inner Peace. I can see on their website, it now says you can use the pool for a 'charge'.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bailey_Schnapps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuanyuan-monica, 经理 at Ascott Beijing, responded to this reviewResponded 5 January 2018

It was a great pleasure having you stay with us at the Ascott Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We are delighted to learn that you have enjoying your stay with us. At the same time, we are happy to have met your expectations in our service and quality standards. Receiving such positive feedback from our residents is a great source of motivation for us, as we embark on our journey of continued self-improvement to deliver better service. Besides, I have noted your feedback about the building signage. Please be assured that I will personally coordinate the necessary plans for improvements together with our respective team members. We seek your patience and understanding as the enhancements may require time to be implemented. Once again, thank you for choosing the Ascott Beijing as one of your preferred residences. From all of us here at the Ascott Beijing, we look forward to welcoming you again in the near future.

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Reviewed 28 December 2017

We are a family of 4 (2 adults and 2 kids-15y,10y) stayed at Ascott in Dec 2017. We had problem to locate the hotel when checkin. The building of Ascott Beijing is actually Inner Peace 108. It is a very posh building about 10min walk from Guomao subway station. This makes us easy to move around Beijing without tour guide. Our room is an Executive 2 bedrooms located at level 19. It has 1 king size bed and 1 double bed, 2 toilets, a fully functional kitchen, washer and dryer (they provide laundry detergent). The room has hot water and room heating. We asked for rice cooker which was provided to us with a rental fee. The room cleaning service is good. Free breakfast is only for 2 person. We only went for breakfast on our first day of our stay by combining another 2 breakfast from the next day of stay. The breakfast buffet is not much so we cooked our own breakfast for the rest of the stay. There is a cheap but small convinience store, Costa and a tea shop, also a few restaurants nearby but we didn't eat at the restaurants there since it is not halal. We like this place. It is not crowded. Wifi is also acceptable. Note: bread is not cheap in Beijing, cereal is rare.

Stayed: December 2017
Thank Zalyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuanyuan-monica, 经理 at Ascott Beijing, responded to this reviewResponded 5 January 2018

It was a great pleasure having you stay with us at the Ascott Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We are delighted to learn that you have enjoying your stay with us. At the same time, we are happy to have met your expectations in our service and quality standards. Receiving such positive feedback from our residents is a great source of motivation for us, as we embark on our journey of continued self-improvement to deliver better service. Besides, I have noted your feedback about the building signage. Please be assured that I will personally coordinate the necessary plans for improvements together with our respective team members. We seek your patience and understanding as the enhancements may require time to be implemented. Once again, thank you for choosing the Ascott Beijing as one of your preferred residences. From all of us here at the Ascott Beijing, we look forward to welcoming you again in the near future.

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Reviewed 24 December 2017 via mobile

I Stay in this hotel. The location is in a prime location. Price Quite Ok if you compare by room size but The Services is so poor. I ask for bottle Water and the reception says. Room Service off duty today. so if you want Water Go Get Here By Yourself. This is so Impolite and this is like most of the Local Chinese Attitude with some rude and Mindless act.
i will prefer Jen Hotel or others for better service. Surely i won't come back. This is services business not a monkey business

Stayed: December 2017, travelled with family
Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuanyuan-monica, 经理 at Ascott Beijing, responded to this reviewResponded 5 January 2018

It was a great pleasure having you stay with us at the Ascott Beijing. Thank you very much for taking your time to share your feedback with us through TripAdvisor. We would like to apologise for the disappointment and inconvenience it has caused during your stay. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be challenging at times. We welcome suggestions such as yours, as they indicate areas where we can further improve. I have noted your recommendations for improvements on service attitude, etc. Please be assured that I will coordinate the plans for the improvements with our respective team members. We seek your patience and understanding as the enhancements may require some time to be implemented. Once again, thank you for your detailed feedback. From all of us here at the Ascott Beijing, we look forward to welcoming you again in the near future.

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Reviewed 16 December 2017 via mobile

Excellent location.....just next to the subway Guomao. We stayed in a 2 bedroom Premiere....very spacious with full kitchen facilities, washer & dryer. Bathrooms were huge. Housekeeping staffs were very cordial. Worth the money.
Highly recommended.

Stayed: December 2017, travelled with family
Thank Tanvi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuanyuan-monica, 经理 at Ascott Beijing, responded to this reviewResponded 5 January 2018

Thank you for choosing the Ascott Beijing as your preferred interim housing. It is always encouraging for us to learn that our valued residents are satisfied with our products and services. We hope that we will have the pleasure to welcome you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ascott Beijing

Address: No.108B Jianguo Road, Chaoyang District, Beijing 100022, China
Region: China > Beijing > Guomao
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 994 Speciality Lodging in Beijing
Price Range: RM 659 - RM 959 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Beijing 5*
Number of rooms: 134
Official Description (provided by the hotel):
Ascott Beijing is strategically located in the heart of Beijing city, close to China World Trade Center the main business retail districts. Ascott Beijing lavishes top utives with discreet service efficient business support in an exclusive luxurious environment. So you can relax, recharge function at peak performance. At Ascott Beijing, a world of gracious living beckons the moment you enter. Inspired by Asian Modernism the rich cultural history of Beijing, its plush spacious residences bring you a world of luxury. The one two-bedroom apartments are rich with detail elegant fittings. The designer interiors feature living dining areas separate from the bedroom, a fully- equipped kitchen, home entertainment system high speed broadb internet access. Holding efficient business meetings is easy with the well-equipped Business Centre, function rooms wireless internet (WiFi) zones. The 24-hour security system with closed circuit TV on-site security personnel are committed to giving you continuous protection a safe living environment. During your stay, experience Ascott’s signature Heartware service — discreet always striving to exceed your expectations. We appreciate your individuality tailor our residences to your needs. ... more   less 
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Also Known As:
Ascott Beijing Hotel Beijing
Ascott Hotel Beijing
Ascott Apartment Hotel Beijing

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