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“Not for a business traveller”

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Grand Metropark Hotel
Ranked #175 of 6,606 Hotels in Beijing
Reviewed 28 September 2017 via mobile

Newly refurbished office building converted to a hotel on the third ring is pretty but missing some practical points. I read all its reviews before booking and the only thing accurate were the pictures. Staff tried very hard but missed out on finer things like serving your food with napkins, helping you with your luggage at the front door, general greetings.

The room was well furnished - usual amenities, fluffy towels, safe, bedroom slippers and bath robes. However if you were a tall person the rain shower head would be way too low and watch out for the shower curtains that just can't get past its railing fixtures to completely enclose the wet area.

Some of the staff did speak English so that was good and the hotel has many cafes etc for various business meetings or lunches. The occupancy must have been at an all time low as the dinner buffet was abandoned with little attention. Cooks were absent from the grill station and the Peking duck corner.

My biggest peeve is that the hotel is not at all close to the station Sanyanqiao. I dragged luggage for quite a distance and with no escalators and helpful slopes in sight you're lugging your bags up and down stairs and into tunnels to cross the third ring road highway which is very very wide. Coming into the compound the Signages for the hotel were poor and all in all I walked about 25 mins from express train exit to hotel entrance - and I'm a fast walker!

I chose to stay in Sanyanqiao area because the airport express stopped there, its access to Haidian qu where my clients were and access to line10 which also takes you downtown. The 3rd ring is also comparatively less congested.

Yes comfort was high, but convenience was low. I was half hour delayed for my meetings which did not bode well. I doubt I will stay there again on another biz trip, maybe on a holiday!

Stayed: September 2017, travelled on business
Thank Motherhen38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivian z, 运营总监 at Grand Metropark Hotel, responded to this reviewResponded 22 November 2017

Dear guests, Thank you for your staying in our hotel, and Shared experience. We will continue Constantly improve our work, Strive to improve our service quality, strive to provide each guest with the high quality service. Thank you Again for your comments, We sincerely welcome your next visit!

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2 - 6 of 128 reviews

Reviewed 28 September 2017

South part of Beijing and close to underground. Lots of places to eat nearby. Bed comfortable but pillows not good. Breakfast good wth both western and Chinese cuisine. Coffee too strong for my taste.

Stayed: September 2017
Thank cleobaby63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivian z, 运营总监 at Grand Metropark Hotel, responded to this reviewResponded 22 November 2017

Dear guest, thank you very much for staying at our hotel and making comments. In the future. We will continue to improve and work to do better. We hope you can continue to pay attention to us, we look forward to your coming again, and wish you all the best!

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Reviewed 24 August 2017

Very clean and decent atmosphere. Staff did their best to be friendly and helpful, I felt, but unfortunately came across as a bit sullen. The room was fine, although the bathroom door would not shut/difficult to open, it seemed as though there was a bump in the floor. Bed was very comfortable and needed after tiring days!

  • Stayed: August 2017, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank mjwhelan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivian z, 运营总监 at Grand Metropark Hotel, responded to this reviewResponded 22 November 2017

Dear guest, thank you very much for staying at our hotel and sharing our experience. We will continue to work hard to provide customers with enthusiastic services. At the same time, in order to improve the equipment and facilities of the hotel, we have begun the transformation plan to improve the living environment of the guests. We hope that you will continue to support us. We look forward to your coming again! I wish you all the best!

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Reviewed 16 July 2017

Good rooms & nice ambience. Very firm beds. Good for those who don't like soft mattresses. The communication is a problem as most of them don't know English. Tasty & sumptuous breakfast. A very friendly staff but for the language.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank kparashivaiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivian z, 运营总监 at Grand Metropark Hotel, responded to this reviewResponded 22 November 2017

Dear guest, Thank you very much for you choosing to stay at our hotel and sharing experience.We are very proud of your pleasant stay experience.At the same time, we will increase the training of employees in English, and continuously improve service levels. We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

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Reviewed 8 May 2017

We were lucky to get a clean room with fresh air on the 10th floor. A very big room and and make me feels the hotel is newly open for business. The room got all our basic needs for a night stay, they provide 2 pairs of "non-slip" slippers, my first encounter in our travel. We are infrequent travellers. The aircon works well but we prefer the fresh air outside and open the window, just a gap is sufficient for fresh air. We were lucky to get fresh air in Beijing on April 20, 2017!!!
We were early for breakfast and were please to be allowed to sit at the restaurant looking at them dutifully present the duly cooked food. Most hotels do not allow us and cause a rush/crowd when they open the restaurant. I find the breakfast spread sufficient.
Further down the road, walking distance away, there is a big shopping mall, Wanda good for shopping local goods.

Room Tip: Higher floor quieter from vehicles noises.
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  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank MGirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivian z, 运营总监 at Grand Metropark Hotel, responded to this reviewResponded 23 November 2017

Dear guests, Thank you for your staying in our hotel, and Shared experience.We believe this experience left a good impression and memories for you... We feel very proud of your praise, We will continue to work hard, constantly improving the service quality, strive to provide each guest with the high quality service. Thank you Again for your , we thank encouragement and trust, We sincerely welcome your next visit!

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Additional Information about Grand Metropark Hotel

Address: No.338 Guanganmen Nei Avenue, Xicheng District, Beijing 100053, China
Region: China > Beijing > Xidan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#141 Luxury Hotel in Beijing
#172 Best Value Hotel in Beijing
Price Range: RM 269 - RM 421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Metropark Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Solely operated and managed by HK CTS Hotels Co., Ltd, CTS (HK) Grand Metropark Hotel, Beijing is a multi-functional boutique business hotel comprising high-end offices, hotel guest rooms, food and beverage options, and leisure and entertainment facilities. Location: Centrally situated in the city center within the Second Ring Road, Inner Guang’anmen Street; Xicheng District, Beijing. Neighborhood: Adjacent to a wide range of tourist spots and commercial areas, including the internationally renowned Financial Street, the Palace Museum, Tian’anmen Square, Temple of Heaven, Wangfujing and Xidan; close to historic monuments like Niujie Mosque, Baoguosi Cultural Market, Tianning Temple Pagoda and Fayuan Temple; Close to Caibai Shopping Mall; with walkable distance to Guang'anmen Hospital and Xuanwu Hospital. Set in the midst of a bustling business district within a tranquil neighborhood and with easy access to a comprehensive transport network, the Hotel has a supreme geographic location ... more   less 
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Also Known As:
Grand Metropark Beijing
Hotel Grand Metropark

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