I am so sorry to have to write this review, but the manager of the hotel Celia, has left me no choice. We stayed for 4 nights- the first night we arrived quite late after a long flight. At 1:30am we were woken by what sounded like a gun shot - the glass in the bathroom had shattered everywhere- lucky we were not in the bathroom as we would have found ourselves in hospital. We had people from staff in and it of our room, until we were finally relocated and settled in a new room by 4am. The compensation offered was some soft drink and chips and a couple hours extra in the room - wouldn't give us a late checkout until 5.30pm or waive the first night given we had not sleep.
It's a shame as location was good, but the Manger's attitude has ruined our trip. Other staff were pleasant.
- Official Description (provided by the hotel):
- THE BAUHINIA currently operates 4 boutique hotels and 2 serviced apartments in Hong Kong, Shenzhen and Guangzhou. Our THE BAUHINIA APARTMENTS - CENTARL and THE BAUHINIA APARTMENTS - SHENZHEN has been operating for a decade. With years of hospitality management experience, our first hotel THE BAUHINIA HOTEL - TSIM SHA TSUI opened in the vibrant Tsim Sha Tsui in 2010 featuring the stunning harbour view. THE BAUHINIA HOTEL - CENTRAL, with a modern boutique hotel concept, opened its doors in Central and contemporary modern designed in Guangzhou and Shenzhen in 2011. ... more less
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- Also Known As:
- The Bauhinia Hotel - Central Hong Kong