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“Good food let down by poor service”

Shore Steak Lounge Terrace
Ranked #3,180 of 10,896 Restaurants in Hong Kong
Price range: US$200 - US$400
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: After-hours, Lunch, Dinner, Reservations
Neighbourhood: Central
Description: Shore Steak specializes in serving their meat dry-aged the traditional way - hung in house to dry for many weeks. The restaurant features dishes from the Field, Farm, Sea and Grill. They even have an outdoor terrace for guests to enjoy their meals in.
Reviewed 16 September 2017 via mobile

Good value. Steaks are around HK $400. The choice isn't extensive but steaks were cooked well and nicely presented.

Starters: oysters were fresh and juicy.

Sides were mixed. The mac and cheese with bacon was the winner. It was deliciously creamy and the texture was perfect. The creamed spinach was not good, quite acidic tasting and watery. Not the creamy consistency we expected.

The server: had complete and utter lack of knowledge about steaks, and food in general. Given the type of steak house this is, we expected so much more in terms of staff. When asked what the difference was between the US and Canadian rib eye, she answered "err, just that they are from different places"

When asked what type of cheese is in the cheese board she answered "blue cheese?" and upon return after asking a colleague, she named 'blue cheese' again, and two other cheeses which she said with such uncertainty, we couldn't figure out what the answer was. It turned out to be Comte, Brie and Stilton.

Earlier in the meal when she had to replace a steak knife for someone in our group she took it straight off a neighbouring table...despite that table having other patrons seated at it!

The menu states 'refer to the Daily Selections' for more steak options. When asked what they are she said 'we actually don't have any, the ones listed on the menu are the specials'.

I guess if you are already knowledgeable about your steak, know what you want to order and don't expect to ask your server any questions, this place will do fine.

For this price point, I won't come back. In Central, 'Tango' is a much more reliable option in all aspects. Go there instead!

1  Thank Netster11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 97 reviews

Reviewed 28 August 2017 via mobile

Dry aged steak was quite good, but the rest of the food was mediocre.
Our octopus share plate had no flavouring at all and my partners fish plate had what looked like breakfast sausage in it. Did not suit the dish.
If it wasn't for the entertainer app, it would've been quite expensive as well. Unlikely we'll visit again.

Thank Gus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

First time to Shore and suitably impressed. Great appetizers, amazing presentation on the main (40 oz Tommahawk) and decent service. Would definitely eat there again.

Thank 887rayc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2017 via mobile

Great brunch. Service was absolutely amazing.
Natasha were very friendly. Thank you very much for a lovely time and for looking after my friends.

Thank Abreu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2017

可能我地early dinner, 6點到包左成個餐廳場!餐廳環境黑黑,桌上點左個蠟燭,都幾浪漫架。 正價價錢其實唔係好抵,不過我呢啲消費精明眼當然做足準備。下載eatigo apps黎訂座,可享高達半價嘅優惠。咁黎到扒房冇理由唔鋸牛扒啦,所以最後一人一塊,不過其實餐廳都有好多選擇,有海鮮啦,有意粉類都有嘅。
Australian Black Angus Striploin $388 即係西冷,近牛腰部分,牛味唔算濃但肉質較有嚼勁。
US Estate 8 Black Angus Rib Eye $398 肉眼,我最愛,因為脂肪較多,食落較油脂香而且juicy,比起個Strip Steak我較喜歡稔既。
個chesecake好濃味,好正! 整體來說,食物質素尚可,服務員都貼心(記得幫我寫happy birthday on my frd's dessert,主動加酒,有俾suggestion),環境唔錯,不過只會有優惠才黎(可用eatigo or super monday)!

    • Value
    • Service
    • Food
1  Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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