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“6 nights at Novotel Century” 5 of 5 bubbles
Review of Novotel Century Hong Kong

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Novotel Century Hong Kong
Ranked #110 of 712 Hotels in Hong Kong
Certificate of Excellence
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2,829 reviews from our community

Traveller rating
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    541
    111
    57
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Brussels, Belgium
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 21 February 2012

The hotel is very nice, stayed in total 5nights! Rooms are cosy, very nice bathroom and a good bed! Wifi is working very well and at a fair price (unfortunately not for free)
I requested upon reservation a room with a view on the water, which was no problem.

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KurtAbeloos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 14 February 2012

I travel alot for business and pleasure, consequently I am collecting a number of frequent stayer cards with the Accor club being one of them. Hence why I stayed at the hotel.
This has been my 2nd visit and the rooms are a good size, clean and the hotel has a great location.
My only negatives is that the reception staff are poor. I found them to be unfriendly and quite curt during the booking. The hotel has alot of mainland tourists who clutter the smallish lobby.
It seems to cater for the mass market tourist rather than the business traveller.
They charge for the internet but that is quite standard in HK.

  • Stayed February 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank olympics2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NCHKGR, Guest Relations Manager at Novotel Century Hong Kong, responded to this review, 20 February 2012
Dear Sir / Madam,

Thank you for sharing your experience on TripAdvisor.

It is pleasing to note that you enjoyed your stay at our hotel and I have already shared your comments with our team.

Your constructive comments regarding the staff attitude at front desk have been noted and we have already discussed this matter with the department concerned for immediate improvement.

Thank you once again for your comments and we hope to welcome you back to the Novotel Century in the near future.

Best Regards

Vanessa HO
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surabaya, Indonesia
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 12 February 2012

A nice hotel, good location. Room is small for a novotel class, but is big for a hongkong hotel.

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank johnbudi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 12 February 2012

Stayed two nights after coming over from Kowloon to be in Wan Chai & near C'bay.

First impressions - packed lobby with lots of groups and luggage and not an empty seat in the "lounge" part of the lobby. Two entrances to the hotel - for pedestrians on Jaffe and also a round about on opposite side - good for taxi drop off if the driver knows or can find it.

Efficient, robotic check-in - no real feeling of being welcomed - just another customer to process. English of front desk staff and bell hops was rudimentary at best. Given room key and not offered to be shown to room or have luggage carried up - perhaps because I had a roller board.

Booked a room on their club floor that included free internet access (through an ethernet cable - which was provided), breakfast, tea and evening cocktails in their club lounge on the 23rd floor.

King bed on the 20th floor. Room smaller than what I had on Kowloon, but the well planned and efficient use of space made up for it. Large closet and wall length desk & window that accommodated everything and provided light. View of neighboring apartments and a bit of the the peak. . Narrow bathroom with stand up shower room with rain spigot and hand held wand. Hair dryer in drawer. Lots of toiletries on offer.

Flat screen TV mounted on wall in front of bed. Bed was extremely comfortable with white pillows and duvet. Minibar under desk that included sodas, spirits, nuts and candy. Drawer with kettle, selection of teas, instant coffee and glassware. Two free bottles of mineral water per day. Per per view movies.

Room was well maintained, clean and heard very little sound from hallway or other guests.

The Club Lounge on the top floor of the hotel was worth the upgrade with lots of room to work, read, socialize or eat. Nice view of the harbour. Hearty breakfast that would not leave anyone hungry. Open bar to make your own cocktails.

Checked the buffet restaurant on the 2nd floor and found it un-appealing. Small coffee shop with pastries and sandwiches in lobby. Pacific Coffee outlet next door.

Swimming pool was closed for renovation. Smallish sized gym that local workers use during their lunch hour, Included treadmills, stationary bikes, free weights and weight machines.

Location is one block from Hennessy Street with the many buses, trams. In the thick of local Hong Kong life with wet market, fish ball & cooked chicken/duck stalls nearby. McDonalds, Burger King, Starbucks as well. 10 min walk to Times Square and a bit further to Causeway Bay shopping. Wan Chai MTR a 3-4 min. walk.

Felt I got a good value for what I paid A well maintained, mid-range property that is mostly self-service.

Room Tip: Club rooms worth the price as very hearty breakfast is served and free (non-wifi) internet.
See more room tips
  • Stayed February 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank VVanderlust1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Century Hong Kong

Property: Novotel Century Hong Kong
Address: No.238 Jaffe Road, Wanchai, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#81 Romantic Hotel in Hong Kong
#84 Business Hotel in Hong Kong
#90 Luxury Hotel in Hong Kong
#91 Family Hotel in Hong Kong
Price range (per night): RM480 - RM1,231
Hotel Class:4 star — Novotel Century Hong Kong 4*
Number of rooms: 510
Official Description (provided by the hotel):
Novotel Century Hong Kong hotel is located in the Heart of the bustling Wanchai district- ideal for both Business trips and vacations- just a 8 min walk from Hong Kong Convention and Exhibition Center; subway station (MTR); Wan Chai Star Ferry and a 10 min walk to Causeway Bay key shopping areas.Renovated in 2010, the hotel offers 510 elegant rooms and modern facilities including- 2 restaurants, bar, gym, swimming pool, spa, meeting facilities and executive lounge.Wi-Fi is available in the rooms and complimentary in the lobby, all restaurants and the executive lounge. ... more   less 
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Also Known As:
Novotel Century Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong
Hong Kong Novotel

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