Is my 2nd stay in this hotel. Previously was the cosmopolitan. Service is still good. Especially the dining house staff. Kind and helpful as i have a baby for this trip. Breakfast was a good balance of western n chinese choices.
One of the bath towel however had some stain and we called housekeeping to replace for us and it was done immediately.
We enjoyed the freedy mobile service that came along with our hotel stay package. It helped us with WIFI connection and ease of searching around HK itself when we were out.
The free shuttle bus service was among the top reasons I chose this hotel. It goes to HK station where the airport express line is. Hassle free.
I want to say a big thank you to Kelvin the guest service manager who helped me with the search of my wedding ring which i left behind on the 5th day of our stay. He ensured me it was in the room n even double locked our room for security reasons.
Will definitely recommend families with small children. And we will come back to stay again for sure on our next visit to HK.
Thank you very much.More
- Free Wifi