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Hotel Fort Canning
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Reviews (1,447)
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Reviewed 12 February 2012

Ok first the bad - the hotel is hidden away in a park on a hill, the room smelled a bit of stale air upon arrival and the breakfast could have been better BUT the hotel staff is friendly and engaging, the rooms are beautiful and spacious and they have three pools, although not as large as the pictures on their web site makes them look. The smallest pool is for kids, then their is the freeform and at last the lap pool.

We stayed on the second floor which waas the pool floor so you could put on your swimsuit and dive in, well almost. Since the hotel is located on a hill the views are good and the traffic noice low. The ceiling height in the rooms are close to, if not 4m and our room, the deluxe was good for two. There is lots of storage space. The bathroom has both a walk-in shower and a huge tub.

The location is good eventhough you have to walk about 10 minutes to the closest MRT (through Park Mall) but your close to both Orchard Rd and Clarks Quay. Downtown Singapore is walkable eventhough the heat can get to you.

  • Stayed: February 2012, travelled as a couple
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2  Thank SushiX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hfc_GM, General Manager at Hotel Fort Canning, responded to this reviewResponded 22 February 2012

Dear SushiX

We are delighted to know that you had a memorable stay with us. It is indeed our pleasure to have you with us.

Your kind words of praise in your encouraging note are very much appreciated. Once again, thank you for taking time to share your experience with us.

We look forward to the pleasure of welcoming you back to Hotel Fort Canning soon.

Yours sincerely
Leslie Pereira
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2012

I'm not sure why some travellers gave such bad review of the room/hotel. It was almost perfect to me and my husband. Service was good, we even got a call from Housekeeping asking if we need any replenishments of amenities since we chose not to have our room house-kept when they went around. Hotel isn't too crowded to make it lose the resort feel. Hotel could have better anticipated the number of guests and made sure there are enough tables and seats for everyone instead of having people queuing to wait for breakfast. Evening free flow of canapes and wine was not worth waiting for. Accesible to MRT and nearest malls are Park Mall and Plaza Singapura. Overall, for the price paid for the quality, it was very worth it.

  • Stayed: February 2012, travelled as a couple
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4  Thank WanderLSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hfc_GM, General Manager at Hotel Fort Canning, responded to this reviewResponded 22 February 2012

Dear Yvanie

Thank you for choosing Hotel Fort Canning as your choice of accommodation in Singapore. We are delighted to know that you had a memorable stay with us. It is indeed our pleasure to have you with us.

Your kind compliments of our service staff are very much appreciated and these will be duly conveyed to them. Indeed, your heartening response and feedback will be shared with all our staff and these will undoubtedly motivate them to strive for even better service for our guests.

Once again, thank you for taking time to share your experience with us. We look forward to the pleasure of welcoming you back to Hotel Fort Canning soon.

Yours sincerely
Leslie Pereira
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2012

Beautiful restored building with a lot of character. Quiet location in the park. Nice pool area that makes you feel like you are in the middle of the park trees. Friendly and efficient staff. Well appointed rooms with very large bathroom.

Room Tip: City view gives a glimpse of the city, or Park view for a nice tranquil setting
  • Stayed: February 2012, travelled on business
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1  Thank Judith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hfc_GM, General Manager at Hotel Fort Canning, responded to this reviewResponded 22 February 2012

Dear Judith C

Thank you for choosing Hotel Fort Canning as your choice of accommodation in Singapore. We are delighted to know that you had a memorable stay with us. It is indeed our pleasure to have you with us.

Your kind compliments of our service staff are very much appreciated and these will be duly conveyed to them. Indeed, your heartening response and feedback will be shared with all our staff and these will undoubtedly motivate them to strive for even better service for our guests.

Once again, thank you for taking time to share your experience with us. We look forward to the pleasure of welcoming you back to Hotel Fort Canning soon.

Yours sincerely
Leslie Pereira
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2012

Hotel Fort Canning was everything all the trip advisor reviews said it was. Loved being in the middle of Fort Canning Park but close to MRT and all other attractions. Very friendly staff and food at both restaurants was good. Lovely old colonial building but very trendy inside. Loved our stay at Hotel Fort Canning.

  • Stayed: February 2012, travelled with family
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Thank timberhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hfc_GM, General Manager at Hotel Fort Canning, responded to this reviewResponded 22 February 2012

Dear Timberhead

Dear XXX

Thank you for choosing Hotel Fort Canning as your choice of accommodation in Singapore. We are delighted to know that you had a memorable stay with us. It is indeed our pleasure to have you with us.

Your kind compliments of our service staff are very much appreciated and these will be duly conveyed to them. Indeed, your heartening response and feedback will be shared with all our staff and these will undoubtedly motivate them to strive for even better service for our guests.

Once again, thank you for taking time to share your experience with us. We look forward to the pleasure of welcoming you back to Hotel Fort Canning soon.

Yours sincerely
Leslie Pereira
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2012

Hotel Fort Canning is a top-notch 5* boutique hotel - although that isn't saying a whole lot in Singapore, which has more than a fair share of high-end hotels from which to choose... What really sets HFC apart from most other 4-5* accommodation in this city is it's location and relative value.

Set behind the Singapore National Museum in Fort Canning Park, the hotel is at the East end of Orchard Rd. This makes for a quiet, leafy, and relatively secluded location in which to enjoy your stay, in contrast to the busy street life that accompanies most Orchard hotels. This location is also the hotel's main drawback, since any quick journey (even to a 7-Eleven) usually involves a car or taxi, and doesn't offer immediate access to the city's amenities. It's not impossible to walk to public transportation or to the commercial district, but it will take some time (5 -15 minutes). And, as the hotel is on a hill, any return walk will have to contend with the S'pore humidity. However, if you're looking for a peaceful location, or green space for exercise or to play with the kids, then this location is excellent. You can truly forget you're in the city...

Rooms are as advertised with touch-automated controls for everything (think iPod classic), super-high ceilings that make the room seem even larger than it is, and separate offices from the sleeping area. The pools and gym are excellent, as are the free wi-fi and complimentary evening drinks (wine/champagne). Service is superb, and the on-site (though separately managed) Italian restaurant is fantastic. Breakfast is comprehensive.

Paid around $260 nett, which was a relative value to comparable hotels in this category/location.

Room Tip: Entry-level rooms have park views, so if you want a view of the city skyline, choose an upgraded room.
  • Stayed: February 2012, travelled solo
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1  Thank MaikoG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hfc_GM, General Manager at Hotel Fort Canning, responded to this reviewResponded 22 February 2012

Dear MaikoG

Thank you for choosing Hotel Fort Canning as your choice of accommodation in Singapore. We are delighted to know that you had a memorable stay with us. It is indeed our pleasure to have you with us.

Your kind compliments of our service staff are very much appreciated and these will be duly conveyed to them. Indeed, your heartening response and feedback will be shared with all our staff and these will undoubtedly motivate them to strive for even better service for our guests.

Once again, thank you for taking time to share your experience with us. We look forward to the pleasure of welcoming you back to Hotel Fort Canning soon.

Yours sincerely
Leslie Pereira
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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