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Fragrance Hotel - Bugis
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Reviews (463)
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350 - 355 of 463 reviews
Reviewed 6 December 2011

I was in two minds whether to write a review for this hotel or not.

When you book a hotel under 'The Fragrance' brand you already know it is budget and expect the service and facilities accordingly.

However on this occasion I was dissapointed. The only redeming feature about this hotel is its location.

Knowing beforehand about this hotel having so few rooms with a window, I contacted the Reservations office and asked for one to be reserved. Despite having a print out of the email confirmation confirming that one had been reserved, they had none left - the explanation being that the Reservations Office had not passed the email on. Whether this is true or not I don't know.

I have stayed in windowless rooms before but try to avoid it as it resembles being in a tomb. Even though I'm only really using the room for sleeping, I still don't really like it.

The room whilst clean was cramped, the hot water lasted about a minute before it went cold. The wifi was almost useless and the bed gave me back ache.

The staff whilst pleasant weren't really interested in anything. The free breakfast was okay but I was already bored after the third day.

I would not stay here again and if you want a budget hotel under the same brand or price range opt for Fragrance Imperial, one MRT stop away or a 10 minute bus ride.

  • Stayed: November 2011, travelled solo
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2  Thank hz88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2011

We stayed there for 3 nites.

Location : very convenient if you are going to Suntec City ( 7 minutes walking ) , Bugis Village ( 7 minutes ) , Bugis Junction ( 5 minutes ) .

Little india and mustafa centre is 20 minutes walking.
Very near with the National Library and Inter - continental Hotel.
This hotel is next to 81 Bugis Hotel.

MRT : Bugis MRT Station, is about 10 minutes walking, choose C Exit.

Food : very poor, they give breakfast coupons, make sure you keep them , they will not give another ones , once you lost the coupons.
Variety of food were very poor, they served rice with side dish, such as fried noodles or meehoon, steam eggs in pan, sausages, mixed vegetables, and white bread only.
Once you give the meal coupon to the lady, she will give you the spoon and fork.


The room is small of course, suits with the budget, they provide LCD TV.

Do not expect the white bedsheets, close your eyes if you have some black dots on your pillow or an old brown blanket with the cigarette holes, since we experienced it and we do not want to bother.

Bathroom : Terrible.
It was a wet bathroom and very small, they put the shower without curtain.

Staff: very helpfull and friendly

Internet connection : available at the lobby and chargeable, pay SGD 1 for 15 minutes usage.
no printer provided.

  • Stayed: October 2011, travelled as a couple
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1  Thank MarineDylant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2011

On a tight budget, this is a good place to stay. The room is really small, won't be any good for people with lots of luggage. The bathroom is in ok size, would be nice if there is shower curtain so the water won't be everywhere after someone have a shower. There's no fridge in the room, but there's a kettle and a good size TV.
In the first room they gave us, the A/C was really noisy, so they moved us to another room. The AC in this room works fine but the bathroom was mouldy and had lots of tiny flies. We told them about the problems, they sent staffs to check and said it was fine to stay. We were a bit tired after 14hrs flying so it was ok to stay.
Don't expect any thing good from their buffet breakfast. These were on offer: fried rice or noodle, fried spring roll, boiled (?) sausages and bread with jam. The coffee and tea were yuck. Most of the people, including us, walked out of the restaurant after 5mins. Not too sure about quality of the (paid) lunch or dinner. We didn't try.
Internet is a rip off. $5 per 2 hours and once you start using, the clock will start ticking; stop using? it will continue counting until the time is passed. They offered free wifi for booking at their website, not over 3rd party.
The staffs were very friendly and helpful though.
This hotel is close to Bugis and Esplanade MRT station and the bus stops are near by.
So stay if you need a bed to sleep, don't if you prefer to pamper yourself a little bit.

  • Stayed: September 2011, travelled as a couple
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1  Thank Alana_TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2011

Just wanted to share my top of mind about Fragrance Hotel Bugis. If you are a type of person who needs only a place to sleep at night when visiting Singapore then this hotel may be for you. I find the rooms clean although only a handful of rooms have a window because of the structure of the building (sandwhiched between two buildings). Rooms in front will give you a view of middle street and adjacent properties, rooms at the back will give you a view of buildings at the back of the hotel. You may want to find out from the hotel if they can assign you a room with a window before finalizing your reservation -- if it is important to you. The two rooms that has windows that were assigned to us only has a bed good for two persons.

Location is convenient, if you need something a 7-Eleven convenience store can be located at the ground floor of the building. It is quite near to the Bugis area (~5 minutes walk) where you can hop to the MRT to go to other parts of Singapore or to do shopping at Bugis Market or Bugis Junction.

Breakfast is complimentary, you will be given vouchers when you check-in. You have a choice of sausage, toast, asian noodles, steamed egg in the buffet line. If you are not a fan of these, I would recommend that you head to Bugis Junction where there is a food court on your way to the MRT to have other local choices such as Kaya Toast and Nasi Lemak.

For those whose hands are tied to the internet, you must note that internet is not complimentary and you must purchase hours in order to access the internet.

For groups of 5-7 heading to the Airport, a van is available to you at 45 SGD.

Room Tip: Ask for a window room before you book, rooms at the front will give you a better view.
  • Stayed: October 2011, travelled with friends
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1  Thank chestercoronel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2011

We Knew this was a budget hotel, but it was awful. The rooms were terribly small, no windows, useless A/C. There s no shower recess, you just hose youreslf down standing next to the toilet,it was so small. The bed was disgustingly hard,like sleeping on a brick covered in plastic,the Doona had a lovely big cigarette burn in it. After complaining about it they said all the beds were the same !! Breakfast was very asian,so if you dont like that your left with toast and butter,and no knives to be seen anywhere. Do yourself a big favour and stay anywhere else but here

Room Tip: Dont choose one look for another motel,this one is rubbish
  • Stayed: September 2011, travelled with family
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1  Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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