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“Buyer Beware!”

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The Porcelain Hotel
Ranked #5 of 79 Singapore B&B and Inns
Melbourne, Australia
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Buyer Beware!”
Reviewed 20 February 2012

I recently stayed here for one week during the Singapore Airshow. Location is fantastic, an insight into Singapore that is rarely seen and quite different to the usual Orchard Road Hotels. But, be careful what room type you select. The room I was provided (SGD$150 per night) was so small that the only areas you could walk in were the bathroom, and the floor where the door opened. Other than that, there was one large bed and bench with no natural lighting. Staff were not as friendly as the usual excellent Singaporean customer service you receive elsewhere. Local restaurants were great and walking distance to the subway.

Room Tip: Call the hotel first and ask about the room types!
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joshshanefreeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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838 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level 5 Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 February 2012

I stayed at the hotel for a couple of weeks, it was a bit of a nightmare.

1. Booking mucked up
2. Hot water in room stop working - made me late for office, hotel fixed
3. Next day hot water in room stop working again, hotel change me to another room
4. Woken in middle of night by big cockroach crawling up my leg, very scary.

Enter this place at your own risk

Room Tip: stay at another hotel
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Brent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Moscow, Russia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 January 2012

The Porcleain is a nice designer hotel in Chinatown. Rooms are really small, but clean and good-looking, with stylish furniture and colours. Havent tried the breakfast. Very good place for transfer tourists, who need a place to spend 1-2 days in a clean bed and in the city centre.

Room Tip: They say some rooms are without windows
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank polynov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level 6 Contributor
217 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
Reviewed 30 January 2012

My standards must be low -- take me to a clean place and I will be happy. Undaunted by the roasting that this poor hotel has gotten on Trip Advisor, I was lured by the relatively cheap price and booked a room through Agoda. My stay was pleasant.

1. Cost - I paid about SGD 119 for a single room. My office is bigger than the room that I got but it was tolerable. Clean, slightly dim, with a pretty window and my own toilet -- privacy is what you pay for and get. I arrived way before check-in so I rented a bed at a nearby hostel before coming to Porcelain. It's cheaper at a hostel because you share a bedroom and bathroom -- contend with snores, lights, bathroom territorial disputes, renting towels. Porcelain spared me from all that, so I'm grateful.

If you arrange to check-in early, you need to pay SGD 20/hour prior to 14:00. But if you go there before check-in to register and your room is available, they'll let you come in for free (I was 3 hours early).

Cash deposit for a single room was SGD 50.

I'm not going to say it was great value for money because the toiletries were pretty low-cost (cheap shampoo smell=sensory assault) and the price doesn't come with breakfast. For those things you'd have to go to an even pricier place in Singapore.

If you have lots of luggage, I'm not sure how you can fit in the room.

2. Tech: The others were not kidding about the limited TV channels -- no point in watching TV. Internet was poor but free. Hard to connect to certain sites like Foursquare and Instagram, but Facebook connections were breezy. These two aspects definitely need improvement.

Secure place with electronic key cards.

3. Service: This for me was the best part -- they don't waste your time, are infinitely polite and patient, with a view to meeting guests needs.

You can leave your luggage after check-out! If you want to roam Singapore and don't have time to check-out precisely at 12:00, just check-out early and leave your bag to avoid late check-out surcharges.

One block from Chinatown MRT Exit A and two blocks from Exit E. Fab location for shopping, sightseeing, food and access to everywhere else. Chinatown is a great place to stay!

No gym but you can jog towards Clark Quay -- there's a park there.

Pricey spa -- did not try.

Accessible for cab takers, too! Cab back to budget terminal cost me less than SGD 16.

Room Tip: Ask for a window -- I heard some rooms don't have those. A third floor is far enough from the st...
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  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russia
Level 6 Contributor
246 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 29 January 2012

I booked two nights from promo action of booking system Ostrovok, 45 U.S. dollars per night. Located in Chinatown, on Masjid street. It looks gorgeous, but there are dark hallways, and was strong smell of dampness into the room. Staff are chilly.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maxim77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Porcelain Hotel

Property: The Porcelain Hotel
Address: 48 Mosque Street Porcelain Hotel, Singapore 059526, Singapore
Region: Singapore > Singapore > Chinatown
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Spa Suites Wheelchair access
Hotel Style:
Ranked #5 of 79 B&Bs / Inns in Singapore
Price range (per night): RM339 - RM635
Hotel Class:3 star — The Porcelain Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
China has long been endeared as a precious jewel of the east. Infused with a rich history of refinement, it is a cradle of cultural and intellectual civilization rich as gold and precious as porcelain. Just as porcelain is deemed a treasure, China’s undaunting lead to create a new chapter in the new century weaves a priceless tapestry of fine china.A journey so precious, we invite you to be a part of. Here’s wishing you a treasured stay with us. ... more   less 
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Also Known As:
The Porcelain Hotel Singapore

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