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Reviews (2,830)
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1,231
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All reviewstiffany restaurantpeople's parkclarke quaychinatown pointchinatown mrtthe executive loungeclose to china townsingapore flyerbusiness triphotel restaurantdeluxe roomcomfortable stayan upgradebuffet breakfastmarina bayorchard roadariane
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1,265 - 1,270 of 2,830 reviews
Reviewed 25 August 2015 via mobile

The hotel thou is well located in Chinatown with MRT station easily accessible and Clark Quay, the rooms are nothing they show on the booking website or as they advertised. On check-in they gave me a room on the fourth floor, 4th floor is right above the hotel night club. Stay away from the 4th floor or the hotel all together, it's nothing as shown in their picture. The hotel is old, tired and run down. Only after I complaint about the noise that they moved me to the 10th floor, in an unrenovated room. The bed is like sleeping on the floor, hard. The A/C smells, God knows when was the last time they change their filter. As I said location is great, close by to food courts, MRT and restaurants and attractions and thats about the only plus. I wont be staying there again in a hurry. Singapore is generally a very expensive city to visit or stay, unless you're there for business or work.

Stayed: August 2015, travelled on business
1  Thank amazingdestinati0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaCityCentre, Public Relations Manager at Furama City Centre, responded to this reviewResponded 27 August 2015

Dear amazingdestinati0n,

Thank you for taking the time to share with us your experience.

We regret for any inconvenience caused and as our valued guest, we take your feedback very seriously. We have relayed your opinions to our team who will be following up with a review.

On a lighter note, it was a delight to hear that the hotel location is convenient and accessible in getting around.

In closing, once again thank you for sharing your experience with us and we certainly hope to be given another opportunity to welcome you back with us in the near future.

Warmest Regards,
The Furama Team

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Reviewed 25 August 2015 via mobile

It was pleasant stay at hotel. Room was beautiful and Senena was very good at hospitality. Food was great . Hotel location was beautiful. Shopping malls and spas around there. Hotel staff was very helpful. Cleanliness was very upto the mark

Stayed: August 2015
3  Thank Preetpal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaCityCentre, Public Relations Manager at Furama City Centre, responded to this reviewResponded 26 August 2015

Dear Preetpal S,

Greetings from Furama City Centre and thank you for taking the time to share with us your experience.

We are glad that you have enjoyed your stay at Furama City Centre with the hospitable hotel staff – we will relay your appreciation to Serena. It has been a pleasure having you with us and it was a delight to read that it has been a pleasant experience at Furama City Centre.

Once again, thank you for sharing your experience and we hope to welcome you back with us in the near future.

Warmest Regards,
The Furama Team

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Reviewed 24 August 2015

We are crew of NOCC we are happy to come on this hotel nice , we had dinner at tiffaniy restaurant, good nice clean spcialy good serve.for our first time here , we were enjoy the dinner the hotel staffs are friendly.

  • Stayed: August 2015, travelled on business
    • Value
    • Rooms
    • Service
2  Thank fosgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaCityCentre, Public Relations Manager at Furama City Centre, responded to this reviewResponded 26 August 2015

Dear fosgate

Greetings from Furama City Centre and thank you for taking the time to share with us your experience.

We are glad that you have enjoyed your stay at Furama City Centre with the friendly and helpful hotel staff. It has been a pleasure having you with us and it was a delight to read that dinner at Tiffany Café & Restaurant was enjoyable as well.

Once again, thank you for sharing your experience and we hope to welcome you back with us in the near future.

Warmest Regards,
The Furama Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2015 via mobile

My second time visiting Singapore but first time to experience with frame city Centre.

I am liking most of this hotel location at Chinatown area which door step distance to everywhere such as convenient to go to subway train station Chinatown or Clarke quay.

The hotel building may not look attractive compare with the brand new hotel that look superb good and green opposite their building but the inside hotel all ok and impressive. Not as old as expected.

The hotel staff all extremely friendly and helpful. They always greeted and smile when you walked pass.

Good hotel with good services standard

Stayed: August 2015, travelled on business
2  Thank Mmeej O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaCityCentre, Public Relations Manager at Furama City Centre, responded to this reviewResponded 26 August 2015

Dear Mmeej O,

Greetings from Furama City Centre and thank you for taking the time to share with us your experience.

We are glad that you have enjoyed your stay at Furama City Centre with the friendly and helpful hotel staff. It has been a pleasure having you with us and it was a delight to read that the hotel location was convenient and accessible in getting around the city.

As our valued guest, we take your feedback on the attractiveness of the building very seriously and have relayed your opinions to our team who will be following up with a review.

Once again, thank you for sharing your experience and we hope to welcome you back with us in the near future.

Warmest Regards,
The Furama Team

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Reviewed 24 August 2015

design of the building is a bit old and it might be confusing for some people to go from lift lobby to individual hotel rooms but rooms are nice and new. air-conditioning inside the room is good. layout of toilet and bath if also good. bed is nice and not too soft which I like.

  • Stayed: August 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank argylecamacho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaCityCentre, Public Relations Manager at Furama City Centre, responded to this reviewResponded 26 August 2015

Dear argylecamacho,

Greetings from Furama City Centre and thank you for taking the time to share with us your experience.

We are glad that you have enjoyed your stay at Furama City Centre with the new and nice hotel room. It has been a pleasure having you with us and it was a delight to read that the hotel bed was comfortable for you as well.

As our valued guest, we take your feedback very seriously and have relayed your opinions to our team who will be following up with a review.

Once again, thank you for sharing your experience and we hope to welcome you back with us in the near future.

Warmest Regards,
The Furama Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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