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Reviewed 18 April 2017

A 2nd visit for us, stayed for a week. We were upgraded to the top floor with executive lounge access & privileges. On our arrival a bottle of wine and chocolates were sent to the room. The staff went above and beyond to make our stay fabulous. Big bed, pillow menu! Some areas of the hotel are looking a little tired, but over the next 2 years its being revamped so will be nice to visit when the rooms are complete. Very close to Promenade MRT: 1 stop to Gardens by the Bay. Next door to SunTec City & Marina Square Malls, 30 min stroll to Merlion & Clarke Quay. Will definitely stay here again.

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
Thank Nancy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 19 April 2017

Dear nancypJ9111SY,

My team and I are truly delighted that you were comfortable and felt well-taken care of during your recent stay at Conrad Centennial Singapore. We appreciate all your positive feedback especially of our service, which was integral to your memorable experience. We are indeed going to commence the highly anticipated refurbishment works on our rooms and facilities very soon. We look forward to delivering refreshed experiences to you and all our guests in the near future.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed 18 April 2017

From the staff, to the room everything was wonderful, breakfast buffet was one of the best I've seen. Room 2516 was serviced twice a day, turn down service my slippers were set out for me. The view was great, we left the drapes open all night to enjoy it fully. Staff were so super helpful, when checking in I didn't need to touch my suitcases, were unloaded from the cap and I was handed a slip.

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
Thank 431rochelleb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 19 April 2017

Dear 431rochelleb,

We are delighted that your recent experience at Conrad Centennial Singapore was a pleasant and memorable one. Thank you especially for your compliments to our team members, who made you feel well-cared for during your stay. It would be our pleasure to welcome you back should you return to Singapore in the future.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed 17 April 2017

This hotel amazes me from the moment I stepped in til I end my staycation and left the hotel with my Fiance. To be honest, when I first contacted the hotel about it being my engagement proposal staycation, their reply was so-so and took more than 2 days to get back. However, they actually did received my note and have put in place many perks for me! (Do not wish to reveal what perks were they to protect the interests of the hotel :P). Every staff from various departments were friendly and had smiles on their faces almost constantly! Executive lounge has a very nice city view and food was not bad too!

The guest relations officer attending to my booking was Mr Ashley. He was such a pleasant person who really is able to make you feel so welcomed at Conrad Centennial.

Room tip: Request for rooms with Fullerton view!
Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank queenkong87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 19 April 2017

Dear queenkong87,

It was our pleasure to welcome you for your special staycation at Conrad Centennial Singapore - to know that we "wowed" you from check-in to check-out is truly an achievement for us. We are delighted that you felt well-looked after during your stay and Ashley has received your special mention with warm gratitude. He, together with the rest of the team, looks forward to welcoming you back soon, whether for another staycation or simply to enjoy our exciting food and beverage offers.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed 17 April 2017 via mobile

Very nice 5 star hotel with plenty going on around in terms of Bars, Restaurants, Shopping Malls. Bus Stops and MRT conveniently situated within a couple of minute walking. Service in the hotel is very good especially the Concierge who has been very helpful today with a problem I needed to sort with the Airline we are using tomorrow. Breakfast room is very nice with a good choice of buffet. One small issue is because the hotel is so big ( 31 floors) there is usually a queue. Only once have we been able to eat inside. Most days we have had eat outside although that has not been a major problem. One day they set up extra breakfast facilities in the hotel bar. The good size swimming pool and gym are situated on the 4th floor. Plenty of sunbeds and complimentary towels. Complimentary iced water is brought to your sunbed from the pool bar very regularly and is much appreciated in the hot humidity. One down fall is the pool is in the shadow of the hotel until 12.30 ish each day. Sun worshippers need to be aware of this. Rooms are spacious and cleaned daily. Overall a very nice hotel which we have thoroughly enjoyed.

Date of stay: April 2017
Trip type: Travelled with family
Thank 443jerryferguson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 19 April 2017

Dear Jeremy F,

Thank you for your kind review of Conrad Centennial Singapore, we appreciate your insights from your experience and are glad that you enjoyed your stay. Our team members are especially heartened by your positive comments on their service, as well as the Executive Lounge, and we hope to see you again in the near future.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed 17 April 2017 via mobile

Located opposite Suntec and close to Raffles and Marina Bay.
Expansive and elegant foyer greets you on arrival.
We were lucky to be on the 31st floor with some views of Marina Bay and over the city.
Good sized rooms and bathrooms with good quality amenities. Beds have double mattresses so high but comfortable.
Club benefits including a good breakfast selection and attentive staff was a relaxing start to the day.
Afternoon tea was plentiful with a very good selection of sandwiches, fresh fruit and cakes.
Evening drinks and canapés were again plentiful but the lounge was extremely busy. They did open a lounge on another floor which was quieter and much more relaxing though on the first day of our stay we were unable to be seated at all for 20 minutes and it was suggested we took drinks back to our room until
they could seat us.
Dinner at the Golden Peony was delicious.
Pool area was again busy and we were unable to get a sun lounge but perhaps more than normal as over the Easter weekend.
A very comfortable stay.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank Jane-Bruce-P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 19 April 2017

Dear Jane-Bruce-P,

Thank you for letting us know what highlighted your recent experience at Conrad Centennial Singapore, it is always a pleasure when our guests enjoy their stays. Your positive comments on our facilities, Golden Peony and especially the Executive Lounge is much appreciated, though we apologise once again for the delay in providing a seat for you. We hope to have you wtih us again on your next visit to Singapore.

Yours sincerely,
Heinrich Grafe
General Manager

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