Had an enjoyable 8 nights recently here on a family trip. This is a long review (sorry!), but it's trying to answer some questions we couldn't solve prior to arriving (it's not a rant about something insignificant as you might sometimes see here on TA...!).
We over-catered in a 3 bedroom apartment as my parents were unable to come last minute and we couldn't downsize - many of the “residents” are longer term (3-12 months). We stayed in apartment “03-02” (on level 3, same as pool etc), that had an outdoor terrace, although we didn't really use it.
The rooms were comfortable, albeit beginning to date somewhat – the red “marble” bathrooms were chipped and starting to “peel” in places. Carpet throughout was certainly comfy and the air-conditioning was excellent. Each room had it’s own split system, so it would cater well to groups with different tolerances for the heat. We Victorians had it on sub-arctic temps!
The beds are firm (great!), but the pillows are terrible. We arrived on a Sunday and we rang housekeeping, but they’d all gone home (at 5pm), so alternate pillows were unavailable until the following day.... the ones we had were more pancakes than pillows! (most other hotels I know have staff that can locate these items though….). Our lady housekeeper was absolutely delightful though – so friendly and nothing she couldn’t do for us.
There’s genuine Nespresso machines in the rooms and the pods are replenished daily. The Wi-fi is good when it works, but does drop out intermittently and inexplicably that can be pretty annoying. A weird design flaw has the switches for the water heater for each bathroom next to the light switches (looking identical!). This resulted in us turning off the hot water and leaving us with cold showers some days… (not popular with our young kids) – surely this could be made clearer somehow?
We had breakfast included with our room, although there’s plenty of options nearby and the apartment is self contained, so not necessarily a required feature. The “Hub” has recently been revamped (June ’17) and would cost $12pp if taken separately (would suggest this instead if staying >4 days). It has a sound-proofed kids playroom (complete with pressure-activated electronic sliding door!) and a pretty cool "Lego wall”. Could clearly see what your kids were up to from the indoor seats. Whilst their food range each day is RELATIVELY small (this is Singapore!), they get points for rotating the items on offer each day – none was the same for the 8 days we were there. There’s a fried option (eg Wedges one day, hash browns another etc), a different cold meat each day and always a weird vegie option. Omelette or fried eggs are available by order. There’s plenty of outdoor seating too. While we were there, they had a “Resident Night” (? monthly) which was great fun – ours was “Hawaii” themed and the food was great (and complimentary).
Their swimming pool options were terrific for a young family. The larger pool is uniformly ~1.2m deep with a small “spa” area (not heated) and plenty of aquatic toys (“donated” by previous guests). A big bonus for us (with 8, 5 and 3yr olds) was the separate kids pool and slide (60cm deep) and the adjacent playground. It was in shade for much of the time (esp morning) and allowed us to supervise without getting wet. There’s a turtle pond just near the lifts that was pretty popular with our kids too. It’s probably the best suited hotel to young kids I’ve been to (excluding Disneyland etc).
In the street block diagonally opposite (but not glaringly obvious) is “UE Square” that has a well stocked supermarket on level 2 (essentially everything you can get at Coles in Australia).
A big drawcard for us was the plentiful choice of restaurants nearby – with lots of Asian cuisines but also the other “Western” choices like Italian, “Aussie” and ubiquitous burgers etc. This meant that everyone could be happy at some stage and made for some easy takeaway meals when the kids were exhausted after sightseeing. Quick shout out to "Wine Connection", “Super Loco” and “Lucca”. Our more “typical” Singapore meals/hawkers we had at other places. The free shuttle services are more shopping directed rather than sightseeing locations.
This was a really well situated hotel with fantastic amenities and friendly staff. Would happily stay here again next time I was in Singapore with the family.
- Official Description (provided by the hotel):
- Fashioned in the style of a Mediterranean village, Fraser Place Robertson Walk evokes a delightful and vibrant ambience. It offers 164 spacious and contemporary styled residences, ranging from one-, two- and three-bedroom suites and features a comprehensive range of lifestyle amenities to fulfil the needs of today's discerning travellers. Ideally situated near the banks of the historic Singapore River, the serviced residence enjoys close proximity to the Central Business District, and easy access to the entertainment riverside corridor of Clarke Quay and Boat Quay. ... more less
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- Also Known As:
- Fraser Place Robertson Walk Hotel Singapore
- Fraser Place Robertson Walk, Singapore