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“Wonderful staff”

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PARKROYAL on Beach Road
Ranked #69 of 315 Hotels in Singapore
Certificate of Excellence
Level 6 Contributor
112 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Wonderful staff”
Reviewed 3 April 2012 via mobile

We stayed here for 3 days en route to our son's wedding in Australia. We arrived late at night and like another reviewer were not enthusiastic about the bar, because of the loud music.However, the concierge and the porters suggested the Blu Jazz, just over the road, which was excellent. The staff were also incredibly helpful when I had problems with my I Pad, acquired for the trip. The concierge contacted a member of the office staff who solved my problem with cheerfulness and good humour. Our room was spacious, clean and well appointed and we really enjoyed our stay.

Stayed February 2012
Helpful?
Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, 10 April 2012
Dear Sara H,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for the warm compliments of our staff services at the concierge, IT services, and guest room during recent stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,366 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New Orleans, Louisiana
Level 6 Contributor
105 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 31 March 2012

This 30 year old modern hotel lies on the edge of the historic district and next to Arab town. Lovely big rooms, great service and a wonderful large roof-top pool area. Several in house restaurants including poolside dining. Easy walk to some attractions, shopping centers, food courts and metro stations. Ongoing construction next door is the only downside. This is our third stay here in two years.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank benbenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, 2 April 2012
Dear benbenton,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for the warm compliments of our guest room, staff services and pool facility, hotel surrounds and staff services during recent stay with us.

We took note of the construction noise that you had experienced and apologize for any inconveniences caused. We hope that will not deter you from choosing to stay with us in the near future. At PARKROYAL on Beach Road, we will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
guam
Level 5 Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 March 2012

This hotel is great value for your money in expensive Singapore. I stayed for 5 nights at the Orchid Club floor, and got a custom-made breakfast daily, wine and hors d'oeuvres every evening, free laundry for 2 pieces of clothing daily, and free 24-hour wireless internet. The room was average sized but modern, clean and very comfortable. Location was very convenient, with a free shuttle daily to major shopping malls. Decent gym and spa. Very courteous and efficient staff, too! Definitely a wise choice for this city!

Room Tip: Go for the Orchid Club rooms - excellent value!
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank occdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, 2 April 2012
Dear occdoc,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for the warm compliments of our guest room on the Club Foor, breakfast spread at the Orchid Club, Internet service, laundry services, staff services, gym and pool facilities and hotel location during recent stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
2 reviews
Reviewed 28 March 2012

really nice concierge and very helpful
loved the pool for a break from the hectic outside world - gym acces was also really good

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulaztrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, 2 April 2012
Dear paulaztrip,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for the warm compliments of our staff services at the concierge, fitness and pool facilities during recent stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane,Australia
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 March 2012

My wife and I had 36 hours in Singapore and had an overnight stay at the Parkroyal on Beach Road. We have stayed here many years ago and didn't really enjoy it that much as it was only an overnight stay, and my wife missed out on her shopping.The checkin was very smooth and helpful. The GREAT thing about the Parkroyal is its proximity to Suntec City...a large shopping complex, only a 15 minute walk. Also only 15 minutes to Little India and many reastaurants.On saying this it's a taxi ride to Orchard Road for serious shoppers. My wife found most her likes in Suntec. The room was very comfortable and seemed to have been refurbished, FREE WIFI is a REAL Bonus (there is a cable in the room for Internet at no charge also).The breakfasts were good but needs some improvements.Scrambled eggs were very soggy and pre done. Fruit display was tired looking and not replenished adequately,nice touch is a coffee/cappuccino maker only 1 machine was working at the time though. Checkout was again fast and efficient with a pleasant smile. OVERALL...We would highly recommend the Parkroyal and would stay here again.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robjan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this review, 26 March 2012
Dear robjan01,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for the warm compliments of our guest room, WIFI connection, hotel location and staff services during recent stay with us.

We took note of your comments on the scramble eggs and fruits display served at Plaza Brasserie, and would like to assure you that the respective department heads have duly taken note for immediate improvement on the areas concerned.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road. It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL on Beach Road

Property: PARKROYAL on Beach Road
Address: 7500 Beach Road The Plaza, Singapore 199591, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#57 Family Hotel in Singapore
#59 Romantic Hotel in Singapore
#63 Luxury Hotel in Singapore
#67 Business Hotel in Singapore
Price range (per night): RM618 - RM1,141
Hotel Class:4 star — PARKROYAL on Beach Road 4*
Number of rooms: 346
Official Description (provided by the hotel):
Discerning travellers will enjoy the hospitality and warmth of our 346 rooms and suites. Spacious yet intimate, this Singapore accommodation is perfect for relaxing after a busy day of getting to know the city. Take in the charming views of quaint shophouses and ethnic shophouses from your room. For your utmost comfort, you'll find a range of handy amenities for all your needs - enjoy the in-room entertainment, which includes cable channels and complimentary in-house movie channels, or share the best of your day with family and friends via high-speed broadband Internet access. Let us pamper you whenever you stay in PARKROYAL's stylish hotel rooms in Singapore. ... more   less 
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Also Known As:
Parkroyal On Beach Road Hotel Singapore
Parkroyal On Beach Road Singapore
Park Royal Singapore
Park Royal Hotel Singapore

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