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“Anticipation Plus”
Review of Hilton Singapore

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Hilton Singapore
Ranked #70 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 25 March 2012

Although I did not stay myself, I would like to comment on the anticipatory services of the Hilton Singapore Team. I sent a birthday fax to my father who stayed with HIlton Singapore for work very recently. Not only did my birthday fax make it to my father's room where it was hung ready for his return from a long day at work but the team member who received this fax took it upon themselves to send up a card from the hotel plus some thoughtful amenities. My father was so thrilled when he received these thoughtful messages. Thank you Hilton Singapore!

  • Stayed: March 2012, travelled on business
    • Service
Thank TravelWorldBuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 28 March 2012

Dear TravelWorldBuff,

Thank you for your kind words of thanks to the Hilton Singapore team!

It is indeed our pleasure to have contributed towards your father's pleasant birthday experience.

We look forward to having him stay with us again soon - and maybe you as well?

Yours sincerely,
Alain Mahillon
General Manager

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1,912 - 1,916 of 2,788 reviews

Reviewed 21 March 2012

We stayed here for four nights with three people. We had a standars king room with an extra bed. The bed is $70 extra and is pretty small but it works!

The location of the hotel is really great. Five minute walk to the nearest MRT and righ on orchard road. The swimming pool on the 24th floor is also really nice and not busy at all!

We choose not to have breakfast but use the foodcourt in the nearby ION Orchard Mall wich has really great choice and value. The frontdesk staff is very attentative. Probably the best Hilton Hotel that I'vestayed in thus far.

Stayed: March 2012
Thank PaulArts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 28 March 2012

Dear PaulArts,

Thank you for reviewing Hilton Singapore, it is very nice knowing you view us as "the best Hilton Hotel" you have stayed in!

We very much appreciate your kind feedback on our room, the swimming pool and our team. We are very pleased that you felt comfortable and well taken care of throughout your stay.

Thanks again for your review and we look forward to welcoming you back, should you return to Singapore in the near future.

Yours sincerely,
Alain Mahillon
General Manager

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Reviewed 20 March 2012

Booked a King Hilton Deluxe room (with breakfast) through HotelClub a few months prior to the visit. We just breezed through check in at the hotel (at about 3pm).

Got a room in the 11th floor which was good because it cut off completely any noise from the streets below. The room and bathroom were typically Hilton. But the bathroom wasn't very spacious. The bathroom of an Executive room at the Carlton Hotel (4-star) is bigger. No bidet.

Hilton Singapore is at a convenient location at Orchard. The location is great if you are after branded shopping. You won't find much bargains or flea markets in Orchard for budget shopping. We found a shop to buy souvenirs at the "Far East Shopping Complex" right next to the hotel.

The Orchard MRT station's just a few minutes' walk away. From there, once you get to Dhoby Ghaut interchange (just two stations away), you have access to trains running on the North South (red), North East (purple) and Circle (yellow) lines; which will help you get to practically all attractions you'll visit in Singapore. On the way to the MRT station from the hotel there's a Garrett's popcorn stall selling delicious caramel and cheese flavoured popcorn; a must-try!

The breakfast buffet offered good variety and the food was good. However, the staff at the buffet didn't seem polite. Room service was courteous and prompt in meeting our requests. After getting to know that we were on our honeymoon we were offered with complementary food and drinks - which was lovely. Concierge was also pleasant and helpful - especially in helping us find our departure flight details.

Room Tip: Get a room away from the lift.
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  • Stayed: February 2012, travelled as a couple
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Thank sundomain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

Very well located hotel, right on orchard road yet not immediately next to the malls and commercial buildings. Hard Rock and Starbucks closeby. Very good breakfast and comfortable rooms with LCD tv and radio with support for ipods and mp3 players. Very well priced as compared to similar hotels in the vicinty. Will be sure to come back!

  • Stayed: December 2011, travelled as a couple
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1  Thank Raghuvansh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 28 March 2012

Dear Raghuvansh,

Thank you for staying at Hilton Singapore and for taking the time to give us your feedback on TripAdvisor.

We are pleased that you were satisfied with your room, the amenities and our breakfast and we certainly look forward to having you stay with us again in the future.

Yours sincerely,
Alain Mahillon
General Manager

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Reviewed 18 March 2012

Although pretty typical Hilton it is in a nice location and very comfortable. Staff helpful and attentive. Executive lounge very good with good views over Orchard Road.

  • Stayed: March 2012, travelled on business
    • Value
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Thank Nelly16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 28 March 2012

Dear Nelly16,

Your kind feedback on our hotel, the team and Executive Lounge is very much appreciated.

Thank you for staying with us and we hope to welcome you back in the near future.

Yours sincerely,
Alain Mahillon
General Manager

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Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#64 Luxury Hotel in Singapore
Price Range: RM695 - RM1,436 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Official Description (provided by the hotel):
Hilton Singapore is centrally located in the heart of Orchard Road - Singapore’s vibrant shopping district and a 3-minute walk to Orchard MRT station. The hotel is an ideal choice for business travellers being only a 10-minute drive to the Central Business District and 20-minute drive from the Singapore Changi International Airport. Our 421 modern rooms and suites offer city or boulevard views, ergonomically designed workspaces and Wi-Fi access. For added privacy and convenience, choose Executive Floor rooms to enjoy complimentary Wi-Fi and access to the Executive Lounge with business support facilities, complimentary breakfast and refreshments throughout the day. The hotel also offers six innovative dining options including a modern grill and an award-winning rooftop Italian restaurant. Other thoughtful facilities include an outdoor rooftop pool, 24/7 fully equipped fitness centre, two-floors of luxury boutiques and in-house therapeutic massage services. ... more   less 
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Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International

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