Stayed here for 2-nights on the end of two weeks in The Southern Cone area. It was a nice stay. If you book a room at a W you probably have stayed at one before. They are fun hotels but not for everyone.
Our check-in was slick and easy. My room was on the 7th floor, floor to ceiling windows with a view, high ceilings, a huge bathroom, and a very comfortable bed. I slept well. Very nice room. The breakfast buffet was also very good. Fresh juice, omelette station, fresh pastries, fruits and vegetables, etc. Very much to my liking. The pool is up top and has killer views of the city. The gym is massive and is open to the public as well. Plenty of space and equipment for a great workout.
The property is getting a tad bit tired and could use a little love. There are tons of elevators to access different areas of the property which gets a bit confusing but overall a very good stay. Rosa in the lobby bar was great and provided excellent service to everyone who was with us. Overall service was very good. Would definitely come back.