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De Blasis Bed & Breakfast(Santiago)(Great Value!)
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Reviews (1,872)
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All reviewsspg platinumrooftop barlas condeslarge balconyel golf metro stationchilliluxury hoteltiramisulate checkouthotel is locatedpublic areasbusiness districtnice areathe ritzbusiness hotellots of restaurantsosaka
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24 - 29 of 1,874 reviews
Reviewed 10 March 2018

I had just left a terrible airport experience and arrived at this incredible place. My room was a corner suite that comes with an incredible view of the city and the Andes and beyond. The staff were incredible and my stay just perfect. Thanks to the housekeeping team for keeping it nice and clean and to the f&b team in all venues for making me feel welcomed all around. I shall return very soon - perfect stay.

Room Tip: Corner Suite - facing Los Andes
  • Stayed: October 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Constanzo1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javiera P, Whatever Whenever Talent Coach at W Santiago, responded to this reviewResponded 1 April 2018

Hello Constanzo1968!

Thanks for taking the time to share your opinion regarding your last stay in TripAdvisor. We are glad to know you had a great experience with us! And we are happy to know we changed your day with your experience in the airport, every day should be perfect!

We hope to see you again soon to make unforgettable memories together!

Warm regards,
Javiera Parry
Whatever Whenever Talent Coach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2018 via mobile

We stayed in The W from Wednesday Feb 28 to March 3. The staff and accommodations were first class all the way. Our room had a large balcony with a fantastic city view, the views from the 21st floor roof top bar were spectacular as well! Breakfast was greatly enjoyed in the open air restaurant and we had a very nice lunch at KMO Bistro attached to the hotel. The concierge was very knowledgeable and helpful in recommending restaurants and arranging drivers and excursions! The hotel is located in a nice area with lots of restaurants nearby. Our next stop in Santiago will be the W!

Stayed: March 2018, travelled with family
Thank Chip P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javiera P, Whatever Whenever Talent Coach at W Santiago, responded to this reviewResponded 27 March 2018

Hello Chip P!

Thank you so much for taking the time to share this great review in TripAdvisor. We are glad to know you enjoyed your experience with us and that you had a great gastronomic experience also. We love this area of the city!

We hope to see you again soon, ¡Come back whenever you want!

Regards,
Javiera Parry
Whatever Whenever Talent Coach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018 via mobile

Very happy that we chose to stay here. We really didn't know much about Santiago but this turned out to be a great choice. The location is great near nice restaurants in a seemingly safe and well-to-do neighborhood. The greeting upon arrival was always warm and pleasant. The room was very spacious (we had a wonderful king) with a great view. The pillows were a little too soft for my liking. My girlfriend did not like that there was a lack of shelving to lay out her clothing in the closet. The bathroom big with a large walkin shower (no tub). My girlfriend loved that there was a drawer in the bathroom to store her things. We felt that the soaps weren't stocked sufficiently and had to call down for them to bring us more which they did expeditiously. They also followed up with a call to make sure we were satisfied with the outcome which we appreciated. The breakfast was delicious. We were told the wrong hours at check in and almost missed breakfast on 2 occasions. Breakfast ends at 11 am on weekends and 1030am on weekdays. The pool was awesome. It was never crowded and the view and unobstructed sun took us back each day. The drinks were a bit pricey (~$15us for a mojito) but not out of keeping for W hotel standards. They were able to assist us with a late check out which we truly appreciated. Unfortunately we didn't try any of the restaurants but they seemed fun and Lively and we look forward to trying them in a future visit.

Stayed: March 2018, travelled as a couple
Thank jobaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Probably in the top 4 hotels in the city and this place does not disappoint. My suite was exquisite and more importantly was that type of comfortable that always seems elusive when living on the road. Staff were perfect and went out of their way to provide a hospitable experience. The poolside rooftop bar has breathtaking views of Santiago and is not to be missed.

Stayed: February 2018, travelled on business
Thank SkypeDaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javiera P, Whatever Whenever Talent Coach at W Santiago, responded to this reviewResponded 7 March 2018

Hello SkypeDaddy!

Thank you for sharing this great review in TripAdvisor! We are glad to know you enjoyed your stay with us and that our team made it a memorable experience!

We hope to see you again soon!
You can come to our rooftop bar whenever you want to enjoy the view!

Regards,
Javiera Parry
Whatever Whenever Talent Coach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Hotel W is loosing its shine ... room need upgrade and painting . Carpet old and dusty. Bathroom smells and need a renovation.
Roof top is excellent with amazing view !
Customer Service remain good and professional.

Stayed: November 2017, travelled on business
Thank Christophemiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa S, Manager at W Santiago, responded to this reviewResponded 5 March 2018

Dear Christophemiami,

Thank you so much for your comments on TripAdvisor.
We truly appreciate all kind of feedback and we are working very hard on the points you mentioned.
We are glad you enjoyed the staff and the service provided, we hope to have you back in the future,
and if there is anything we can do for you, please do not hesitate to contact us.

Enjoy your week!

Melissa Salazar
Whatever Whenever Manager
melissa.salazar@whotels.com

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