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Reviews (542)
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Show reviews that mention
All reviewsreception staff were most helpfulparis londrespower outletshandy locationchillisized bedspoke good englishthe hotel is cleanwithin walking distancehotel is locatedbreakfast includedcentral santiagonight stayhotel staffrooms are largemetro stationlong flight
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7 - 12 of 542 reviews
Reviewed 22 March 2018

It is $ 50 to check in early. We had 2 rooms both were clean only one was updated. Breakfast was good seasonal fruit was excellent! After touring the country we returned for a 1 night stay. Our rooms were old, air conditioning did not work no hot water.

Room Tip: Ask to see the room before you agree to it.
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
1  Thank Mitzi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 23 March 2018

Dear Guest:
Thank you very much for your comments.
We are sorry that your stay maybe was not the one you expected, but you can be sure that we are doing the best to be better everyday and to give our guests everything they ask for.
We are looking forward to have you on your next stay in Santiago.

The best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018

Over the course of a month in Chile, had the opportunity to stay at Hotel Fundador a total of 4 times. Staff were courteous, helpful and for the linguistically challenged, able to address queries in English.
Hotel is well situated for exploring the sights in Santiago and convenient to a major metro station.
Breakfast buffet was very good and bar was enjoyed. Did not try the restaurant, purely a function of the trip, some of my compatriots did and enjoyed it.

  • Stayed: February 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 23 March 2018

Dear Guest:
Thank you very much for your comments, and we are very happy to know you enjoyed your stay in Santiago and in our hotel.
We will keep doing the best we can to offer the most enjoyable experience and the best services to our clients.
The best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

Big rooms with comfy bed and pillows Our safe was faulty, drinks were overpriced and English was a barrier. They don’t provide irons in the rooms or to borrow, only a pressing service but don’t provide this on sundays.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Allanah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 23 March 2018

Dear Guest:
Thank you very much for your comments.
We are doing our best to be better everyday and to give our guests everything they ask for.
We are looking forward to have you in our hotel on your next stay in Santiago.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

Location was great close (200 metres) to O'Higgins street. The room was comfortable with a king sized bed and tile floor. There was no bar soap instead small tube of liquid soap. The lighting in the room was lacking. Front desk staff were very helpful and addressed all of our needs. The included breakfast was very good.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Service
Thank SkidRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 23 March 2018

Dear Guest:
Thank you very much for your comments. We are very happy to know you enjoyed your stay in Santiago and in our hotel. We will keep doing the best we can to offer the most enjoyable experience and the best services to our clients.
The best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

I cannot understand why cruise ships use this poor hotel for its stopovers. The only thing I can surmise is that it`s cheap. We stayed for 3 days before boarding our Princess cruise. Large pieces of enamel were flaking off the bath. The water was luke warm at best, though this slightly improved when reported. The hairdrier did`nt work. Improvements needed to be an acceptable 3 star hotel.

Stayed: March 2018
1  Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernandoBuonoCore, Gerente at Hotel Fundador, responded to this reviewResponded 23 March 2018

Dear Guest:
Thank you very much for your comments. we are truly sorry that your stay was not the one you expected. We will do our best to improve what went wrong this time.
The best

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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