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Reviews (988)
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All reviewshi expresslas condesbusiness triphotel is locatedbusiness districtchillibusiness hotellots of restaurantskind of hotelrooms are clean and comfortablecostanera centregreat areacontinental breakfastwalking distanceshopping mallsafe areavery nice hotel
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41 - 46 of 988 reviews
Reviewed 16 May 2017 via mobile

Location is the highlight, rooms spacious and a very good complementary breakfast. Friendly and helpful staff, ready to answer your questions. Can walk to several restaurants in the surroundings, safe area. I consider the rate quite high for the hotel standard.

Stayed: May 2017, travelled on business
Thank Andre O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 18 May 2017

Thank you for your comments. It is important for us to know about the experiences of our guests. We are happy to find out that the location was a highlight of your stay. We will be happy to welcome you again.

Sincerely,
Camila R.
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2017 via mobile

Very helpful staff. Nothing was too hard for them. Walking distance to lodge mall and plenty of restaurants close by. Rooms very clean and quite. Lifts work fast. No restaurant inside hotel. Only a cafe that is open till midnight. Breakfast is very basic. Self service. No fridge in rooms. Laundry service worked and was on time. Internet speeds were quick.

Stayed: May 2017, travelled on business
Thank Harvey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 12 May 2017

Thank you for your detailed review. The feedback from our guests is very relevant for us, thank you for taking the time to share your experience. We hope you can visit us again!

Sincerely,
Camila R.
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2017

The best part of the Hotel - LOCATION!
Right in the heart of the business district with many ...many restaurants around the Hotel, lovely parks for morning and evening walks and shops and malls close by.
The rooms are of just the right size - clean bathrooms.
The staff are friendly and speak English.
The only improvement:Breakfast
Do not know if this is how it is in Chile, but the scrambled egg is liquid - but encountered the same in another Hotel as well.

  • Stayed: April 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Sri Jagadish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 4 May 2017

Thank you for your comments; we are very happy to know that the location of the hotel was a positive aspect during your stay. Also, thank you for taking the time to recognize our staff and for making us a suggestion. Please visit us again.

Sincerely,
Camila R.
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2017 via mobile

The hotel location is great in a bussiness area but the price is very high. The rooms are clean , new and correct but the breakfast service is very poor and if you want to take dinner inside the hotel without leaving is not possible

Stayed: April 2017, travelled on business
Thank Jordi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 28 April 2017

Thank you for taking the time to write a review. It is important for us to find out about the experiences of our guests and analyze aspects that we can improve. Your comments are helpful. We hope you can visit us in the future and have a pleasant stay.

Sincerely,
Camila R.
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2017 via mobile

I have travelled to Chile many times an since last year I have changed my hotel choice to this one. First of all because I am an IHG member and it helps me to keep my status, but also because the price/quality rate is very good. The rooms are spacious and clean. The location is very good (special at rush hour). The only thing I would add is a mini fridge, because despite they do not have room service it is always nice to have a cool beverage in the room.

Stayed: November 2016, travelled on business
Thank marceladrago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 17 April 2017

Thank you for your comments, for giving us an opportunity and for being your hotel of choice since last year! Your review is very gratifying, we are happy to know that you like the hotel and thank you for being a member of IHG Rewards Club. It will be our pleasure to welcome you back soon.

Sincerely,
Camila R.
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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