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“Noisy hotel, basic facilities”

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Holiday Inn Express Santiago Las Condes
Ranked #46 of 204 Hotels in Santiago
Certificate of Excellence
Reviewed 10 July 2017

According to Trip Advisor, there are 50 better hotels in Santiago than this one, and I am sure its true !
The location is good, but there is so much traffic day and night that you can hear from your room every car, every bus, every police car, every ambulance that drives by, again : DAY AND NIGHT.
For this price, you can get a more comfortable hotel in Santiago, where you can get a good night sleep and better services.

Room Tip: Avoid rooms ending in 01 or 02, located in the corner with the most traffic ! Terrible.
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  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank MarinMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Public Relations Manager at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 10 July 2017

Thank you for taking the time to write your opinion regarding your recent stay in our hotel. Your comments are very relevant and help to improve our Service. Please accept our apologies; we are very sorry for the inconvenience.

Regards,
Ignacio Domínguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 - 27 of 888 reviews

Reviewed 15 June 2017

Situated in a great area within walking distance to great restaurants and the Costanera Center. I have spent many times here and it's great for business. Staff are friendly and always willing to help.

Rooms are clean and spacious.

They do offer some meals for dinner but these are not great, far better to take a walk and go out for dinner.

If you looking for a good location and a clean please place to stay this is a great option.

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Service
Thank tgrantza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 17 June 2017

Thank you for your comments and for staying with us again. We are happy to know that the hotel is a good option for your business travels in Santiago and that our staff has been friendly and helpful. It will be our pleasure to welcome you back!

Sincerely,
Camila R.
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2017 via mobile

We stayed here for 2 nights. Family of 4 with 2 teenagers. Hotel is in a safe area. Rooms look a bit worn and old. Walking distance to good restaurants and attractions such as Constanera center. We felt safe walking at night also. Hotel has a decent breakfast, eggs, fruit and pastries. Overall, it's a good experience.

Stayed: June 2017, travelled with family
Thank S C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 5 June 2017

Thank you very much for taking the time to share your feedback with us. We are always happy to find out that you and your family had an overall good experience. Please visit us again.

Sincerely,
Camila R.
Guest Relations

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Reviewed 2 June 2017

Very friendly and welcoming staff, easy check in and out, clean rooms, good breakfast and a very handy location.
Comfortable bed, everything we needed was available.
Easy walk into the business centre for our meetings, and a great selection of amazing restaurants within easy walking distance there and staggering distance back again

Room Tip: Clean, comfortable, quiet
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Stayed: May 2017, travelled on business
Review collected in partnership with this hotel
Thank Y7383ODneilm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 5 June 2017

Thank you for your kind words regarding your recent stay. It is always very gratifying to find out that our guests feel comfortable and leave happy with their hotel choice.

Sincerely,
Camila R.
Guest Relations

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Reviewed 16 May 2017 via mobile

Location is the highlight, rooms spacious and a very good complementary breakfast. Friendly and helpful staff, ready to answer your questions. Can walk to several restaurants in the surroundings, safe area. I consider the rate quite high for the hotel standard.

Stayed: May 2017, travelled on business
Thank Andre O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GteGralHolidayInn, Guest Relations at Holiday Inn Express Santiago Las Condes, responded to this reviewResponded 18 May 2017

Thank you for your comments. It is important for us to know about the experiences of our guests. We are happy to find out that the location was a highlight of your stay. We will be happy to welcome you again.

Sincerely,
Camila R.
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Santiago Las Condes

Address: Avenida Vitacura 2929, Santiago 8320000, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Santiago
Price Range: RM 405 - RM 748 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Santiago Las Condes 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
Santiago Hotel is in the thriving Business District. Sitting in the shadow of Cerro San Cristobal, the Holiday Inn Express(R) Santiago - Las Condes hotel provides a warm and welcoming atmosphere for all travelers. Just outside of the city center, visitors can enjoy the buzz of Santiago's main avenues and retire to a quiet neighborhood for the evening. Hotel guests in Santiago, Chile for business find our location particularly convenient. The El Golf neighborhood, where we're located, is home to a number of corporations. The Chile offices for Citibank, Sony Ericsson and Microsoft are all situated within a mile of our property. The hotel is only steps away from the biggest shopping center in Chile, mall Costanera Center, which makes Holiday Inn Express Santiago Las Condes the best choice. ... more   less 
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Also Known As:
Holiday Inn Express El Golf, Santiago Hotel Santiago
Holiday Inn Santiago
Santiago Holiday Inn Express

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