The cab driver had difficulty locating the hotel since it was on a short, residential street. Check in included a free drink made in the on site restaurant. I was pleasantly surprised with the room: it included a small living room arrangement with separate sleeping area.
The breakfast was good. Most of the travelers were Europeans or south American, I think we were the only people from the United States. We were about 2 blocks from the subway and the on&off bus stop. We were close to many restaurants & coffee shops including Starbucks.
I was actually surprised that this hotel was rated 96 out of 126 since our stay was perfect. It must mean there are some great hotels in Santiago. This hotel would have to be in the top 50. The name is being changed to Sanford.