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“10 Days in South America”

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Solace Hotel Santiago
Ranked #10 of 202 Hotels in Santiago
Certificate of Excellence
Reviewed 3 weeks ago

Modern hotel in a very quiet, safe, and central location. Excellent staff and breakfast buffet, dining menu not bad...Rooms are large and very comfortable.
Carpet had stains and if cleaned or replaced, I would rate excellent.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank GEA_SLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Agent at Solace Hotel Santiago, responded to this reviewResponded 3 weeks ago

Dear,
It's a pleasure to know that you had an excellent experience in Solace Santiago, our team will be proud of the services rendered to you. Thank you for your compliments to the structure, location and amenities that we offer.

Kind regards,

Karina Silva
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 467 reviews

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Reviewed 6 November 2017 via mobile

Love this hotel . Clean lines and sharp edges to it. Good beds and pillows and the linen is a plus. Great breakfast which is included .
We even tried dinner which was not a disappointment .
Staff is really friendly and willing to help

Stayed: November 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Agent at Solace Hotel Santiago, responded to this reviewResponded 5 weeks ago

I have a big smile on my face seeing your review! I'm glad to know you had a good stay at Solace, i will certainly share your comments with our staff to keep improving our service. We will always be willing to help our guests, thank you for sharing your experience with us, and we hope to see you soon again!

Kind regards,

Karina Silva

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Reviewed 5 November 2017 via mobile

Nothing can fault this beautiful hotel. Excellent location, efficient friendly staff and superb roof terrace. Breakfast service outstanding - thanks Wilson. Looking forward to our next stay with you. Thanks for an excellent experience. Saludos,

Stayed: November 2017
Thank fobbs66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Agent at Solace Hotel Santiago, responded to this reviewResponded 5 weeks ago

We really appreciate you taking the time sharing your detailed feedback and experience with us. Sounds like you had an amazing time in our city, very happy to hear that! Am glad the concept worked so well for you, and that you had a great time connecting with our wonderful ambassadors. I hope to see you soon again!

Kind regards,

Karina Silva

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Reviewed 2 November 2017

The Solace Hotel is a great base to stay in Santiago. We found all the staff to be very friendly and accommodating, and all reception staff spoke excellent English. The room was large and well appointed, the bed comfortable, and there was good heat and pressure in the shower. The free minibar, although fairly limited in its offerings (still water, sparkling water and coke), was a nice bonus.

Breakfast had a good array of offerings, and it appeared you could order different types of eggs, crepes and french toast, although we didn't take this up. We also had dinner in the restaurant one night, which was delicious and quite upmarket. There is also a more basic room service offering (sandwiches, pasta, etc), which was very tasty.

The location of the hotel is very convenient, but despite this it feels quiet, and away from the non-stop hustle and bustle of the city.

We also made use of the airport transfer service on a number of occasions, which I would highly recommend. Arriving at Santiago airport can be a bit overwhelming, so it was lovely to find a friendly face waiting for us with my name on a card, and his vehicle was very well kept and comfortable.

Room Tip: We stayed on both the 6th and 8th floor, and found both to be quiet.
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Nina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Agent at Solace Hotel Santiago, responded to this reviewResponded 5 weeks ago

Thanks for your super review, we really appreciate it! We place a great emphasis on a great night sleep, as that is the best way to energize yourself for all that Santiago has to offer. Happy to hear your comments about our ambassadors as well and we hope to see you soon again!

Kind regards,

Karina Silva

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Reviewed 21 October 2017

Modern, hip, great rooms, rooftop pool, bar and restaurant in a quiet neighborhood in Santiago! We slept so well after returning from Easter Island in this nice, clean and quiet hotel. The concierge recommended an amazing restaurant within walking distance of the hotel! The cocktails in the bar were fantastic, and we loved looking at the living wall right outside. We ran five miles in the rooftop gym while overlooking the city! We will return to the Solace Hotel in Santiago!

Room Tip: We loved our corner room!
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Hotel at Solace Hotel Santiago, responded to this reviewResponded 24 October 2017

Thank you for your sweet comment! We love to know that you enjoyed your stay and that you liked our directions, we will be happy to welcome you again!

Kind regards,

Karina Silva
Guest Service Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Solace Hotel Santiago

Address: Monsenor Nuncio Sotero Sanz 115 | Providencia, Santiago 7500007, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 202 Hotels in Santiago
Price Range: RM555 - RM898 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Solace Hotel Santiago 4*
Number of rooms: 108
Official Description (provided by the hotel):
The Santiago Solace Hotel was designed to be unique, with every detail being conceived and inspired in order to ensure everybody’s stay with us becomes a perfect moment. From the moment our guests walk into it, they should perceive an atmosphere of modernity, comfort and services which invite them to fully enjoy their stay with us. Our Hotel’s interior and atmosphere are nicely blended with Chile’s noble materials coupled with the main original designs from Phillipe Stark, Piero Lissoni, Ferruccio Laviani, Michele De Lucchi, Antonio Citterio, Mattheo Thun, Piergiorgio Cazzaniga and Tom Dixon. All of their contributions are suitably reflected in the Hotel’s assorted areas. Likewise, such feature ensures the overall premises gain a fairly unique charm which embraces our guests with a warm and avant-garde environment where relax and business are ideally combined. Every detail of our decoration has been taken care off with passion and where each space deserves the right discovery approach. Furthermore, the overall ornamentation has been designed to be environmentally-friendly and whereby the criteria of energy efficiency and reduction of the water footprint are paramount; thus incorporating a vertical garden that offers a fresh feeling of relaxation amid fairly busy urban surroundings. To sum up, we have available 108 comfortable and well-equipped modern guest rooms in which every detail has been thoroughly taken into account. While staying in them, our guests will have access to exclusive photographs that will connect them with deep, unexplored and still unknown areas within Chile. At the Santiago Solace Hotel we wish to become a venue capable of understand and become familiar with the tastes and requirements of our guests – be those that came here simply on business and/or pleasure alike – and can supply them with an unforgettable experience ... Because there is nothing better than coming to a place for a reason and go away with that aim suitably fulfilled and much more ... more   less 
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