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Reviews (602)
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Reviewed 6 November 2017 via mobile

Love this hotel . Clean lines and sharp edges to it. Good beds and pillows and the linen is a plus. Great breakfast which is included .
We even tried dinner which was not a disappointment .
Staff is really friendly and willing to help

Stayed: November 2017, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Agent at Solace Hotel Santiago, responded to this reviewResponded 7 November 2017

I have a big smile on my face seeing your review! I'm glad to know you had a good stay at Solace, i will certainly share your comments with our staff to keep improving our service. We will always be willing to help our guests, thank you for sharing your experience with us, and we hope to see you soon again!

Kind regards,

Karina Silva

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Reviewed 5 November 2017 via mobile

Nothing can fault this beautiful hotel. Excellent location, efficient friendly staff and superb roof terrace. Breakfast service outstanding - thanks Wilson. Looking forward to our next stay with you. Thanks for an excellent experience. Saludos,

Stayed: November 2017
1  Thank fobbs66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Agent at Solace Hotel Santiago, responded to this reviewResponded 7 November 2017

We really appreciate you taking the time sharing your detailed feedback and experience with us. Sounds like you had an amazing time in our city, very happy to hear that! Am glad the concept worked so well for you, and that you had a great time connecting with our wonderful ambassadors. I hope to see you soon again!

Kind regards,

Karina Silva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017

The Solace Hotel is a great base to stay in Santiago. We found all the staff to be very friendly and accommodating, and all reception staff spoke excellent English. The room was large and well appointed, the bed comfortable, and there was good heat and pressure in the shower. The free minibar, although fairly limited in its offerings (still water, sparkling water and coke), was a nice bonus.

Breakfast had a good array of offerings, and it appeared you could order different types of eggs, crepes and french toast, although we didn't take this up. We also had dinner in the restaurant one night, which was delicious and quite upmarket. There is also a more basic room service offering (sandwiches, pasta, etc), which was very tasty.

The location of the hotel is very convenient, but despite this it feels quiet, and away from the non-stop hustle and bustle of the city.

We also made use of the airport transfer service on a number of occasions, which I would highly recommend. Arriving at Santiago airport can be a bit overwhelming, so it was lovely to find a friendly face waiting for us with my name on a card, and his vehicle was very well kept and comfortable.

Room Tip: We stayed on both the 6th and 8th floor, and found both to be quiet.
  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank Nina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Agent at Solace Hotel Santiago, responded to this reviewResponded 7 November 2017

Thanks for your super review, we really appreciate it! We place a great emphasis on a great night sleep, as that is the best way to energize yourself for all that Santiago has to offer. Happy to hear your comments about our ambassadors as well and we hope to see you soon again!

Kind regards,

Karina Silva

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Reviewed 21 October 2017

Modern, hip, great rooms, rooftop pool, bar and restaurant in a quiet neighborhood in Santiago! We slept so well after returning from Easter Island in this nice, clean and quiet hotel. The concierge recommended an amazing restaurant within walking distance of the hotel! The cocktails in the bar were fantastic, and we loved looking at the living wall right outside. We ran five miles in the rooftop gym while overlooking the city! We will return to the Solace Hotel in Santiago!

Room Tip: We loved our corner room!
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Hotel at Solace Hotel Santiago, responded to this reviewResponded 24 October 2017

Thank you for your sweet comment! We love to know that you enjoyed your stay and that you liked our directions, we will be happy to welcome you again!

Kind regards,

Karina Silva
Guest Service Hotel

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Reviewed 17 October 2017 via mobile

The room is big and clean, the breakfast is delicious (ask for the plates in the menu, they are included in the price). The and staff attention is outstanding and the location is great.
Absolutely recommended !!!

Stayed: October 2017, travelled as a couple
2  Thank Brenno M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolaceHotel, Karina Silva - Guest Service Hotel at Solace Hotel Santiago, responded to this reviewResponded 18 October 2017

Thank you for your recommendation, we're glad you had a burna experience with us! We want to see you again at Solace!

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