I was very excited about this restaurant with all the good reviews. My wife and I are spending a week in Peru. We've been eating in awesome places like Maido and Central in Lima and very good restaurants like Chicha in Arequipa. Tonight we decided to have dinner at Zig Zag. Something good but casual. We ordered a taboule of three quinoas to share, I ordered a three meat dish (alpaca, veal and duck), and my wife went with the gnocchis. While we were having the taboule I changed my mind about the duck and told the waitress that, if possible, I'd like to have lamb instead of duck since it was an option. She said there was no problem at all. Everything was okay until then. Few minutes later, I got a rack of lamb in front of me. I told the waitress I didn't order that and her answer was "oh so sorry, but this is good too". I was in shock. I didn't know what to say or do. Never happened to me before. What kind of answer is that? After this, my dinner was ruined. Of course no apologies at all and got charged for the lamb I never ordered. I paid and left the place. Again, horrible customer service and of course a place I'd never recommend if you are looking for the right combination of good food and good service.
PS: I'm from Spain so language wasn't the problem.
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