After a gruelling trek on the Inca trail we wanted a nice hotel for our last night in Peru, before flying back to the UK.
On arrival we were told we had been upgraded to a superior room on the 11th floor with a view of the ocean. We also had a nice fruit bowl delivered to our room shortly after.
Unfortunately, what they failed to tell us was that there was a private function that evening in the rooftop bar/restaurant on the 12th floor. The ceiling was about an inch thick and we could hear music, talking and chairs and tables being moved around.
When we went out to dinner we asked how late the party would be and were told around 10.00 or 11.00. We figured this would be OK as we would probably be back around then.
By 11.30 the noise was still going on and we were unable to sleep. I phoned down to reception and was told hotel full, no rooms. My wife went down to reception and was told they might be able to find a room but it would be about an hour.
By now it was almost midnight and we were tired! we got a call saying if we packed up immediately they could move us. Miraculously, a room had appeared ready to move into.
We had no apology.
Thereafter the stay was OK. Breakfast was lovely. Good choice and fresh food.
Overall, it's a good hotel in a good location but we felt disappointed with the service.
- Official Description (provided by the hotel):
- The Radisson Decapolis Miraflores Lima Hotel is located in the city's premier corporate and nightlife district, Miraflores. Hotel amenities include a Fitness Center, Business Center, wireless Internet access in all the hotel. Accommodations at the Radisson Hotel Lima Miraflores combine chic, modern design with Peruvian-inspired art, a lively atmosphere and superior amenities. Most guests will also receive the following upon check-in:$10 per day, per room credit to be used at any of the bars of the hotel. Full breakfast at Miso Restaurant Wireless Internet access Choose the Radisson and stay at one of the best hotels in Lima, Peru. ... more less
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- Also Known As:
- Radisson Decapolis Miraflores
- Radisson Hotel Lima
- Lima Radisson
- Radisson Lima