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Reviews (2,168)
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Reviewed 21 November 2017

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BrendaBaldoceda, Director de Recepción at Radisson Hotel Miraflores, responded to this reviewResponded 22 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 November 2017 via mobile

Stayed here during a project in Lima and it was prefect. Food, accommodation and the front staff brilliant. I had a few issues that were resolved quickly and their laundry service was fast. It's really well situated. Shall be going back with my family in the near future well done.

Stayed: November 2017, travelled on business
1  Thank Kul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 2 November 2017 via mobile

It’s good value for money . Good breakfast with great service Choice of food to order includes in the breakfast . Clean and good size rooms . Cardio gym and very friendly staff in hand to help
We came back to this hotel twice as was please with their rates and what you get

Stayed: November 2017, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2017

After a gruelling trek on the Inca trail we wanted a nice hotel for our last night in Peru, before flying back to the UK.
On arrival we were told we had been upgraded to a superior room on the 11th floor with a view of the ocean. We also had a nice fruit bowl delivered to our room shortly after.
Unfortunately, what they failed to tell us was that there was a private function that evening in the rooftop bar/restaurant on the 12th floor. The ceiling was about an inch thick and we could hear music, talking and chairs and tables being moved around.
When we went out to dinner we asked how late the party would be and were told around 10.00 or 11.00. We figured this would be OK as we would probably be back around then.
By 11.30 the noise was still going on and we were unable to sleep. I phoned down to reception and was told hotel full, no rooms. My wife went down to reception and was told they might be able to find a room but it would be about an hour.
By now it was almost midnight and we were tired! we got a call saying if we packed up immediately they could move us. Miraculously, a room had appeared ready to move into.
We had no apology.
Thereafter the stay was OK. Breakfast was lovely. Good choice and fresh food.
Overall, it's a good hotel in a good location but we felt disappointed with the service.

Room Tip: Any room below 11th floor so you don't get the noise from the rooftop bar. Road noise is common in Lima as car horns are constant.
  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Director de Relaciones con Clientes at Radisson Hotel Miraflores, responded to this reviewResponded 28 October 2017

Dear guest,

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for this uncomfortable night.

On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and we appreciate that you brought them to my attention. As a gesture of good will, we would like to offer a complimentary upgrade based upon availability on your next stay. Please contact our Front Desk Manager when you are ready to make another reservation.

Please accept our apology and we hope to see you again when your travels bring you back to Lima.

All the best,

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Reviewed 27 October 2017

Great, clean and modern hotel in the heart of mira flores. Hotel had great rooms, quiet corridors. However, did face a bit of road traffic noise in the room as we opted for a room facing the beach. Breakfast was lovely with lots of choice, wifi was great as well. Its in good walking distance to the beach and local sites. Bar areas were great. Couldnt fault this hotel.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Chirag K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Director de Relaciones con Clientes at Radisson Hotel Miraflores, responded to this reviewResponded 28 October 2017

Dear guest,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed facilities. Unfortunately the noise is unpredictable because we are in front of a main avenue. We can consider another floor for your next stay.
We look forward to your next stay.

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