This is a beautiful building and one we would have revisited in our few days in the city. It took 15 mins to order a beer, every time we tried we were told to wait!! Eventually we appeared to be allowed to order one. Our bill came and they had overcharged us. We challenged it and were basically told to sit down and waved away. We asked for the additional beer we had been charged for and eventually got it. We then tried to pay and were turned down 3 times to pay. We were heading for a tour and said we need to pay. Waiter than didn’t give us enough change, by this point we were so annoyed we demanded the correct amount of money. So sad as we would have left a tip for good service but refused to!! We warned the others near us to check bills. This has not been our experience around the rest of Bosnia and Herzegovina only been welcomed with amazing service and as a result tipped well. It was a weird and horrible experience!!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.