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“Valentines day”
Review of Hotel Phoenix

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Hotel Phoenix
Ranked #26 of 59 Hotels in Zagreb
Certificate of Excellence
Reviewed 26 February 2015

We were spending Valentines day, were there for 3 days. Everything was great, breakfast, lunch, dinner... Great gym and golf simulator, welness and spa. I would recomend to everyone who want to get away from everything and have a good rest for a couple of days.

  • Stayed: February 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Armada Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 2 March 2015

Dear Armanda,

thank you for your valuaded rewiev. We are glad to hear xou enjoyed your stay here and had the chance to relx. Hope to welcome you again some time.


Kind regards,
Hotel Pheonix team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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60 - 64 of 211 reviews

Reviewed 12 February 2015

Great for couples, nice and comfortable rooms. Me and my girlfriend went there for our 3rd anniversary and they gave us a room with no wall between bedroom and bathroom, that was a new experience for us and we enjoyed it. Only thing that was disappointing during our three day stay was poor breakfast. Breakfast offer wasn't even close to their statement in the offer that we bought. The promised us "art of breakfast" but delivered only "plain breakfast". Everything else was great, staff was very pleasant, they have big parking in the back of the hotel and most important wellness was absolutely awesome!

  • Stayed: January 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
2  Thank Sulejman Džontr... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 12 February 2015

Dear,

thank you for your valuaded review. It is nice to hear you loved your stay here and that you are open for new things. Regarding the breakfast, we are sorry to hear we did not fill up your expectetions. We hope you will come again so we can show you why wy call our breakfast "Art of breakfast".


Best wishes,
Hotel Phoenix team

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Reviewed 11 February 2015

Far from city
service great really
staff very friendly
breakfast is awesome
parking is big and free
NYE party was great
band was really cool
rooms (elegance category) are really big
pool is quite small
and there is no smoking area at all

  • Stayed: January 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank SI71000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 12 February 2015

Dear,

thank you for your nice review. It is our pleasure to hear you enjoyed your stay at hotel Phoenix and hope to welcome you again some time.

Kind regards,
Sandra Radoš

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2015

Hotel is not so near to the Zagreb (about 20 minutes by car), but is is very close to Ikea shopping center.
Our room was spacious and really clean.
Breakfast was absolutely awesome. There is a man from the stuff in the dinning room that is watching all the time if sth is gone (zuchinni, bread ...) and than he refills it immediately, so everything is really fresh all the time and that is something that I appreciate a lot. You can also order eggs and bacon as you wish. Coffee from the coffee machine tastes great and there is a lot of fresh fruit and vegetables as well.
Spa is a little bit small and crowded, but nice and clean.
Everyone were really helpful and nice.
So the only disadvantage is the location (far from Zagreb) and the surrounding, but inside is so great, that you don't want to leave your room (really comfortable beds also).

  • Stayed: December 2014, travelled as a couple
    • Cleanliness
    • Service
1  Thank Mateja D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 24 January 2015

Dear,

thank you for your valuaded rewiev. We are glad to hear you enjoyed your stay in our hotel and that you noticed our efford. We would be very happy to welcome you again some time.

Kind regards,
Hotel Phoenix team!

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Reviewed 24 December 2014

The surroundings of the hotel are not the greatest but the hotel itself is good. Rooms are nice and spacious. The service is great. The food at the hotel restaurant and breakfast was great even though there was a celebration during dinner time so the music was quite loud. There is a bus stop few minutes away and also a train stop a bit further.

  • Stayed: December 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mesowhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 26 December 2014

Dear,

thank you for finding time to write us a nice review. We are happy to hear you liked your stay here and hope to see you soon again. Regarding to the room, you can always let us know what type of room you want and where you would like it so you can enjoy it completely.


Best regards,
hotel Phoenix team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Region: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #26 of 59 Hotels in Zagreb
Price Range: RM290 - RM381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Phoenix 4*
Number of rooms: 55
Official Description (provided by the hotel):
Situated in Zagreb's eastern business zone, the elegant Hotel Phoenix is just a 15-minutes drive from the city centre. It offers welcome surprise, FREE Wi-Fi,wellness & SPA area (endless pool, whirlpool for 8-10 persons, sauna, relax area), FREE fitness room, FREE anatomic Biopur pillow available on request, gratis parking space. Each elegant room at Hotel Phoenix features a free Wi-Fi, a flat screen TV with satellite and cable channels, air conditioning, comfortable beds with Biopur anatomic mattresses for a good sleep and a private bathroom. Bathroom amenities include the luxurious Aromatic Collection (Rituals, Pascal Morabito).The hotel's A la carte restaurant Maestro offers delicious Croatian and international cuisine. Guests can enjoy buffet breakfast with show cooking, during which a variety of pancakes and omelettes are prepared. A wide rage of fruit cocktails is available at the bar.The Hotel Phoenix has a wine cellar and an elegant lounge area suitable for gathering smaller groups. Guests are served a selection of top quality Croatian and world-renowned wines of their choice. The lounge bar with its large windows offers a view on the flowery terrace, where tea, coffee and a light lunch menu can be served.There is a fully equipped GOLF INDOOR CENTER. Golf simulators in Phoenix Lounge are recognized by the U.S. PGA.The Hotel Phoenix can be easily reached from the A2, A3, A4 and A12 highways. Public bus station is just 50 metres from the hotel. Transfer from Airport to the hotel and vice versa can be organized on request. ... more   less 
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