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“I love it!!!!”
Review of Hotel Phoenix

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Hotel Phoenix
Ranked #27 of 59 Hotels in Zagreb
Certificate of Excellence
Reviewed 4 April 2015 via mobile

My boyfriend and I visited the hotel over a long weekend and felt very comfortable.

The service is good, the rooms are very charming and the hotel's offer (Spa/Wellness, restaurant, wine) is more than good.

We enjoyed oure time at the Phoenix Hotel and would come again anytime.

Stayed: April 2015, travelled as a couple
1  Thank Jasmin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 7 April 2015

Dear Jasmin,

thank you so much for your nice rewiev. We are very happy to hear you enjoyed your stay. It's always our pleasure to prove to couples who visit us why we are the most romantic hotel! We hope to welcome you soon again.


Best wishes,
Hotel Phoenix team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (214)
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57 - 61 of 214 reviews

Reviewed 8 March 2015

Satisfied with everything. Had a great time on Valentines day, including specially prepared dinner, wellness time, candy gifts, rich breakfast...
It is recommended place for couples. I asked to prepare room for Valentines day during our time at dinner, and they put rose petals hearth shaped on the bed, champagne, candles and roses.
Will come again

  • Stayed: February 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Domagoj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 15 March 2015

Dear Domagoj,

thank you for your valuaded rewiev. Every comment is very important to us so it is nice to hear you enjoyed your stay and that you will come again. We are always trying our best to welcome our guests the best way possible. If you come again, you will se that we are the most romantic hotel during the whole year an not only during the Valentines weekend.

Hope to welcome you again!


Best wishes,
Hotel Phoenix team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2015

Everything was just great, from breakfast to dinner. We had awesome time. There was also gym, golf simulator, great welness and spa. I would recomend everyone who wants to spend some time with his soulmate to go there. Very romantic hotel.

  • Stayed: February 2015, travelled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel
1  Thank Hrvoje H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 9 March 2015

Dear Hrvoje,

thank you for your nice rewiev. It's nice to hear you enjoyed your stay and we would love for you to come back some time.


Kind regards,
Hotel Phoenix team!

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Reviewed 2 March 2015

We stayed there one night as a couple and used standard room, dinner, spa zone and breakfast. Our package also included complimentary drink which was champagne, we also got small packages of candies as gifts on a pillow (a nice gesture seldom encountered in 4-star hotels in Croatia). We felt welcomed and staff was helpful and polite. Rooms were clean and modern. Picture on a TV channel we were watching was of lower quality but we didn't seek assistance because it was a minor issue, also tap in bathroom was sprinkling water a bit too much (perhaps caused by "hard" water), except for these two small problems everything else was great. Spa zone was very clean and modern. One of our meals had to be vegetarian and it seems that menu is mostly meat-oriented but chef managed to make a fine vegetarian meal. Breakfast was better than anything we had in other 4-star hotels we visited. All of the staff members were polite and some of them were very kind and friendly. I recommend!

  • Stayed: February 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank Ivan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 5 March 2015

Dear Ivan,

first of all, kind regards from the whole Phoenix team! Thank you for your nice reply. We are always doing our best for our guests and hope that you will come again and enjoy your stay again.


Best wishes,
Hotel Phoenix!

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Reviewed 26 February 2015

This is a great romantic spot with nice, clean and very comfortable rooms.
The staff is very friendly and helpful, especially banquet sales manager
who helped me to arrange a surprise proposal to my girlfriend and even filmed it.
Thanks a lot :)
The food is also great. Highly recommended.

  • Stayed: February 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Mate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra P, Manager at Hotel Phoenix, responded to this reviewResponded 2 March 2015

Dear,

thank you for finding time to write us a nice rewiev. It is nice you decided to propose in our hotel and we hope to host you again or maybe arrange your wedding here at the hotel.


Kind regards,
Hotel Phoenix team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Region: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #27 of 59 Hotels in Zagreb
Price Range: RM286 - RM384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Phoenix 4*
Number of rooms: 55
Official Description (provided by the hotel):
Situated in Zagreb's eastern business zone, the elegant Hotel Phoenix is just a 15-minutes drive from the city centre. It offers welcome surprise, FREE Wi-Fi,wellness & SPA area (endless pool, whirlpool for 8-10 persons, sauna, relax area), FREE fitness room, FREE anatomic Biopur pillow available on request, gratis parking space. Each elegant room at Hotel Phoenix features a free Wi-Fi, a flat screen TV with satellite and cable channels, air conditioning, comfortable beds with Biopur anatomic mattresses for a good sleep and a private bathroom. Bathroom amenities include the luxurious Aromatic Collection (Rituals, Pascal Morabito).The hotel's A la carte restaurant Maestro offers delicious Croatian and international cuisine. Guests can enjoy buffet breakfast with show cooking, during which a variety of pancakes and omelettes are prepared. A wide rage of fruit cocktails is available at the bar.The Hotel Phoenix has a wine cellar and an elegant lounge area suitable for gathering smaller groups. Guests are served a selection of top quality Croatian and world-renowned wines of their choice. The lounge bar with its large windows offers a view on the flowery terrace, where tea, coffee and a light lunch menu can be served.There is a fully equipped GOLF INDOOR CENTER. Golf simulators in Phoenix Lounge are recognized by the U.S. PGA.The Hotel Phoenix can be easily reached from the A2, A3, A4 and A12 highways. Public bus station is just 50 metres from the hotel. Transfer from Airport to the hotel and vice versa can be organized on request. ... more   less 
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