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“Good for overnight stay near Zagreb Airport”
Review of Hotel Phoenix

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Hotel Phoenix
Ranked #27 of 59 Hotels in Zagreb
Certificate of Excellence
Reviewed 9 November 2017

I stayed here with 6 of my friends for a night during our drive from Budapest to Split. It was a 700+ kms drive hence we decided to take a pit stop for a few hours as we were driving through the night. We booked this hotel just a an hour before we reached.

Location is near to Zagreb airport. It was just a few kms off the highway. We reached at 4am.

There was a reception staff to check us in. He wasn’t speaking English but we managed. We booked 3 rooms which were located on the first floor. There are no elevators in the hotel. The room was spacious with a double bed work desk and wardrobe. The bathroom was roomy as well with a shower cabinet. Secured Parking was ample at the back of the hotel and free.

We had breakfast which was very basic. Few breads butter jam eggs and coffee.

We checked out at 1230pm and continued our drive to Split.

It is a good hotel to stay on a budget near Zagreb Airport also just off the main highway.

Room Tip: No elevators so carrying heavy bags would be an issue as rooms are located upper floors.
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  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank SameerSultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 214 reviews

Reviewed 17 October 2017

Nothing really outstanding at this hotel, but no big negatives either. Room was quite spacious, nice and clean. There were quite many electric plugs and the WiFi connection worked well. Breakfast was not very good - continental standard, but nothing extra. The staff could behave better. They didn't give me a single smile. On top of that, they charged me price slightly bigger, than what was agreed on the booking (by booking.com).

  • Stayed: April 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

Stayed for two night at the hotel.
the hotel is very nice and clean, but the food - dinner - was terrible.
when I ask the manager in charge why this is the food so worse in a four star hotel, she said it is because the agency request.
I Do not recommend to eat in this hotel.

Stayed: August 2017
Thank MarioWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunja P, Manager at Hotel Phoenix, responded to this reviewResponded 27 September 2017

Dear Guest,
I am sorry that you didn't like the food in our restaurant.
I hope that next time you will try something that you will enjoy.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2017

We stayed here on our last day vacationing in Croatia. Close to the airport and free shuttle bus.
Specious, modern, clean room, nice bathroom. WiFi wasn't working well.... friendly staff explained the problem.
A lot of TV chanels​. Food and service in the restaurant needs some improvements.

Stayed: May 2017
Thank MarthaSAjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunja P, Manager at Hotel Phoenix, responded to this reviewResponded 11 July 2017

Dear Guest,
thank you very much for choosing of our hotel for your stay in Zagreb and such a nice comments,we so highly appreciate that you enjoyed your last day of holiday here and felt comfortable.
We hope you will be back soon because until then we will improve restaurant offer.
Have a nice summer,
Best Regards Your hotel staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2017 via mobile

Very good accomodation. Breakfest great but Dinner was very poor for that money. Massage was great.Friendly staff.Nice and clean room.There's a nice gym and a spa. Sauna is very good.And there is no swimming pool.

Stayed: December 2016, travelled as a couple
Thank active-destination
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunja P, Manager at Hotel Phoenix, responded to this reviewResponded 30 May 2017

Dear Guest,
thank you kindly for taking the time to share your personal experience from your recent stay with us at hotel Phoenix.
I am very happy to read that you had wonderful experience with us. We certainly look forward to the pleasure of welcoming you back in the very near future.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Region: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #27 of 59 Hotels in Zagreb
Price Range: RM286 - RM384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Phoenix 4*
Number of rooms: 55
Official Description (provided by the hotel):
Situated in Zagreb's eastern business zone, the elegant Hotel Phoenix is just a 15-minutes drive from the city centre. It offers welcome surprise, FREE Wi-Fi,wellness & SPA area (endless pool, whirlpool for 8-10 persons, sauna, relax area), FREE fitness room, FREE anatomic Biopur pillow available on request, gratis parking space. Each elegant room at Hotel Phoenix features a free Wi-Fi, a flat screen TV with satellite and cable channels, air conditioning, comfortable beds with Biopur anatomic mattresses for a good sleep and a private bathroom. Bathroom amenities include the luxurious Aromatic Collection (Rituals, Pascal Morabito).The hotel's A la carte restaurant Maestro offers delicious Croatian and international cuisine. Guests can enjoy buffet breakfast with show cooking, during which a variety of pancakes and omelettes are prepared. A wide rage of fruit cocktails is available at the bar.The Hotel Phoenix has a wine cellar and an elegant lounge area suitable for gathering smaller groups. Guests are served a selection of top quality Croatian and world-renowned wines of their choice. The lounge bar with its large windows offers a view on the flowery terrace, where tea, coffee and a light lunch menu can be served.There is a fully equipped GOLF INDOOR CENTER. Golf simulators in Phoenix Lounge are recognized by the U.S. PGA.The Hotel Phoenix can be easily reached from the A2, A3, A4 and A12 highways. Public bus station is just 50 metres from the hotel. Transfer from Airport to the hotel and vice versa can be organized on request. ... more   less 
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