Received dirty wine glasses. When we asked for new ones, we had all our starters served before we had to ask for glasses a second time so that we could finally enjoy our wine. Didn't receive any cutlery for our starters, so we had to grab them from other tables. Didn't receive any cutlery for our mains either, so we had to grab them from other tables again. The veal brains obviously were battered in flour but when we asked, they insisted there was no flour on them - when there was (see picture). We ordered rabbit dumplings, but when they arrived they were bits of dough with 3 bits of filling floating amongst the bits of dough in a puddle of double cream. This directly contradicts the definition of a dumpling, no matter where in the world you are. When we raised the issue of the non-dumpling dumpling, they were incredibly defensive about how there are different types of dumplings in Ukraine (which we weren't alerted to when ordering - also the Internet disagrees with you). When our porterhouse steak arrived 'medium rare', it was disappointing, dry, and merely medium. Also we had to eat looking into a shopping centre.
The one star goes to the amazing cloakroom guy.
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