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Reviews (1,239)
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All reviewsmetro stationkiev cityhour barclean roomssuperior roomhigh floormin walkconvenient locationwifi is freeprofessional staffcomfortable hotelspoke good englishper nightshort staybusiness tripexcellent hotelmaidan square
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72 - 77 of 1,239 reviews
Reviewed 4 December 2017

The hotel is close to the Kiev Railway station. Subway and city center are also near. It has a very good restaurant and a great breakfast buffet: The room was clean and comfortable. The staff spoke fluently English and was very friendly at all time.

Stayed: November 2017, travelled solo
Review collected in partnership with this hotel
Thank Dominique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evgeniya B, Manager at Ibis Kiev City Center, responded to this reviewResponded 5 December 2017

Dear Dominique,

Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for finding time to post your amazing comments following the recent stay with us.
It makes me so happy to see how friendly you found the staff, as well as convenient location, clean and comfortable room, good restaurant and a great breakfast buffet. It is always a pleasure to read such wonderful comments as yours, as it serves as an additional encouragement for all of our colleagues.
Thank you again for your wonderful feedback. We look forward to welcoming you back soon.

Sincerely,

Evgenia Bykovtseva - Personal Assistant to General Manager h7143-am@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017 via mobile

Pleasantly surprised by this. Expecting it to be a bit shabby but it's great. The staff are cheerful and polite and speak English. The room is clean and spacious. The WiFi is superb. Bed very comfortable. And the honey cake in the bar/restaurant is INDESCRIBABLE.

Stayed: December 2017, travelled as a couple
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evgeniya B, Manager at Ibis Kiev City Center, responded to this reviewResponded 5 December 2017

Dear Julie,

Thank you so much for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for finding time to share your impressions following the recent stay at our hotel.
What a delight it is to read your comments and to know that we were able to make your stay so wonderful! It makes me so happy to see how cheerful and polite you found the staff, as well as the clean and spacious room, comfortable bed, good WiFi and tasty food.
We hope it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel.

Sincerely,

Evgenia Bykovtseva - Personal Assistant to General Manager h7143-am@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2017

I stayed here for the weekend a few weeks ago. The staff were all very friendly, they spoke English and made sure I was welcome and looked after. The bar staff were all really nice and the beer was cheap and tasty.
Would definitely visit again!
Try the Borsch! I would love to have the recipe!

  • Stayed: November 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank iambenbrown1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evgeniya B, Manager at Ibis Kiev City Center, responded to this reviewResponded 30 November 2017

Dear Ben,

First of all thank you very much for staying at ibis Kiev City Center hotel and for taking time to share with us your experience.
It makes me so happy to know how friendly and helpful you found the staff, as well as quality of our dishes. I am pretty sure that our Chief will open the secret of the Borsch for you next time. I am delighted we had such a positive impact on your stay with us and looking forward to your next visit where we can make another great impression.

Sincerely,

Evgenia Bykovtseva - Personal Assistant to General Manager h7143-am@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Large firm bed, fluffy pillows, well stocked bathroom, strong water pressure and heat, easy walk to shops and restaurants, pleasant service, good breakfast and bar. I would stay here anytime I come to Kiev, thanks!

  • Stayed: November 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank aug_ortiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evgeniya B, Manager at Ibis Kiev City Center, responded to this reviewResponded 29 November 2017

Dear Guest,

Thank you so much for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for taking time to share with us your experience following the recent stay at our hotel.
It is always a pleasure to read such wonderful comments as yours regarding our quality of services in the restaurant, as well as room and bathroom conditions. I sincerely hope that your stay with us was smooth and comfortable.
Thank you again for your great comments. We hope it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel.

Sincerely,

Evgenia Bykovtseva - Personal Assistant to General Manager

h7143-am@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017

Sixth time staying there this year and no reason for me to wish to stay anywhere else. Sensible price, nice rooms, varied breakfast, decent evening meals but most importantly the staff are all very friendly and helpful. The location is good for other restaurants, shops and is a relatively short walk over towards Independence Square. Can't fault the place.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank pmbooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evgeniya B, Manager at Ibis Kiev City Center, responded to this reviewResponded 28 November 2017

Dear Guest,

First of all let me kindly thank you for choosing ibis Kiev City Center hotel as your preferable accommodation in Kiev and for your loyalty to AccorHotels chain.
It makes me so happy to see how friendly and helpful you found the staff, as well as the nice rooms, varied breakfast, decent evening meals and convenient location. It is always a pleasure to read such wonderful comments as yours, as it serves as an additional encouragement for all of our colleagues.
Thank you again for your wonderful feedback. We look forward to welcoming you back soon.

Sincerely,

Evgenia Bykovtseva - Personal Assistant to General Manager h7143-am@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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