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13 - 18 of 156 reviews
Reviewed 16 February 2018 via mobile

I went to El Salvador knowing a little about this hotel,it surprisingly amazed me.The hotel by the time I was on there were remodeling the rooms so it was kind of noise nothing out of the world.Rooms are very spacious big beds Bathrooms have everything but I would love to see better and bigger pillows also a mini fridge be super nice and I want to specifies that I couldn’t find any way to watch a soccer game that was a disappointment other that the rooms and service was supper the food amazing the pool was nice very well located Having breakfast by the hotel attended by the staff was outstanding I really recommended this hotel you won’t regret it very good price for a well located hotel It really surprised me

Date of stay: August 2017
Trip type: Travelled on business
Thank mariote10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded 21 February 2018

Thank you so much for your comments! We are so pleased to know we exceeded your expectations. Thank you very much for the suggestions as well. We hope to have you stay with us again very soon.

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Reviewed 22 December 2017 via mobile

This is a hotel with no upgrades since the 80’s can’t have any visits after 10 pm my friends came over to go out to the bars and since the bars starts late they met me here around 9:00 but then at 10:00 pm I got a call to my room stating that the visits was over....

Date of stay: December 2017
Thank ranso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded 29 January 2018

Thank you for taking the time to leave your comments We apologize for the misunderstanding. Our policy (required by law) is that any additional persons who will be staying in your room be registered at the Front Desk. However, we do hope you give us the opportunity to have you as our guest once more, and you can see the renovations we are making throughout the hotel.


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Reviewed 16 November 2017 via mobile

Good neighbor, close to financial companies, good service but rooms and venues quite old. Food is ok but not excellent, price quite high in comparison whit others hotels such as Holiday Inn and Crown Hotel

Date of stay: November 2017
Trip type: Travelled on business
Thank TrailBlazer714182
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded 29 January 2018

Thank you for your comments. We are in the process of renovating our rooms and public areas. Our rates vary by season, so we can offer you more competitive rates for your next trip. We hope to have the opportunity to have you as our guest again so you can see the changes we are making. Thanks again!

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Reviewed 7 June 2017

I stayed for over a week here, and while it's not luxury accommodations, this hotel is clean, safe, has good food, and has great staff. They're great with events, plus the bartenders and waiters are all super nice. The rooms are decent, and definitely comfortable for a medium-term stay. The biggest recommendation I can make for the Hotel is that they need to update their gym... but honestly, even having a gym is helpful!

Date of stay: March 2017
Thank Z3163FUlauras
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded 29 August 2017

Thank you very much for your comments! We are so glad you had a pleasant stay. Thank you for your recommendations; we will definitely look into how we can improve our gym. We are going through remodeling phases in many areas of our hotel, especially our guest rooms, so we hope that you enjoy them on your next stay with us. Thanks again!

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Reviewed 5 March 2017

Amazing, helpful staff are always willing to go the extra mile to meet your needs. Probably the best hotel food I've ever had. Hotel terraza offers everything you need for a pleasant stay in El Salvador.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Jorge053
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this reviewResponded 6 March 2017

Thank you so much for your comments! We are so happy to know you enjoyed your stay, and our Chefs will certainly receive your compliments! We hope to have you stay with us again very soon.

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