We stayed at this Marriott ( Gran Vía) for 5 days. The hotel is very clean and new. The location is very safe ( it’s right next to the Gran Via mall).
The people working the desk are bilingual and are very helpful. In fact, they went “ over and beyond “ for issues we had with our cell phones and recommendations for places to eat.
The free breakfast is excellent. It’s a hot and cold breakfast with a nice variety of offerings. Great coffee!
Our room was very clean with a very comfortable bed and a beautiful view of the volcano.
The only negative about the room ( Standard room) is that is somewhat small, with very little drawers for clothing, however, it’s very cozy and interestingly the bathroom is a large bathroom. I gave this hotel 4 out of 5 stars because of the small room and lack of drawers.
Parking is a 5 minute walk in the mall Parking lot. You have the option of using their valet parking, which we did.
I’ve would definitely come back to this Marriott and highly recommend it to anyone.