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397 - 402 of 3,888 reviews
Reviewed 1 August 2017

The hotel is in prime condition. All staff / employees treat you with respect and always available to assist you. I like to recognized Mr.Christian Cruz from the Starfish Rest. He worked with the evening group. Every time we have dinner there his service an attention to details needs to be recognize. I definitely will returned to Westin, Playa Bonita.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank wilfredolagares864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

We had a wonderful stay at the Westin Playa Bonita with my husband and 3 kids. We travel all over the place, and just had our best vacation ever!!!!! As SPG Platinum members, we were lucky to get an ocean view upgrade and access to the 19th floor lounge, which is gorgeous. The views of the ships lining up to go through the canal are awesome! Tip: Do the all-inclusive, even if you don't necessarily eat every meal here. It's well worth it when you break down costs. The pools are WONDERFUL, and staffed with some fantastic bartenders...Maximo Rivera and Ilda at the swim up bar and Richard at the middle pool bar. They smiled at us every day and just made us feel so welcome. It's an easy Uber into downtown Panama City. We did it everyday for about $6. This is a great hotel!

Stayed: July 2017, travelled with family
3  Thank smjenn01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

We have travelled extensively and I have to say this resort was one of our favourites.

The good

Food - top notch limited selection but quality was amazing. Sushi at the Asian restaurant , steak at starfish and Waffles with bacon in Pacifico. Not to mention the pastry and breads. The best we have had. Better than Riu or Iberostar resorts. Even the pool menu had the best chicken quesadillas!

Spa - the best Swedish massage and facial ...very professional , great prices and use of the steam shower and sauna before treatment was an added bonus.

Pools - outstanding .. 4 huge pools, plenty of chaise chairs, and great music with 2 bars.

Staff - Marilyn and Billy Jean took care of us at the pool. It was like having our own personal staff. Armando at reception made sure we had connecting rooms.

Lounge bar- best frozen margarita and kettle chips

Wifi - free throughout resort and works well in rooms / lobby

Proximity- one exit from the bridge to Panama City - uber available ... cheap .. and there is a free shuttle to the mall!

The not so good

Airport ... be prepared - almost 2 hour drive from airport. The Westin is the last exit before Panama City. Traffic was like Toronto rush hour...

Beach - there isn't one. The tide takes the water out to expose rocks for most of the day. Never seen anything like it.

Entertainment - non existent. No theatre, shows , magic night , or disco. Very quiet resort. They did have in the lounge a DJ one night and another night a small band. Very low key

Pool table ... in the bar. My teenagers couldn't use it. Had to be 18. They need to move it outside and add a chess set. Very little to do for teens.

Overall extremely relaxing. I was tempted to book another week with Sunwing ( Angela was very helpful and a great rep). It was rain season so the resort was near empty but I actually enjoyed the quiet time ... less hustle and waiting for drinks / food. Really enjoyable and relaxing.

Stayed: July 2017, travelled with family
1  Thank momof3kidsToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

Due to a job opportunity, our family is moving to Panamá for two years and we started this new adventure with a few days at the Westin Playa Bonita. It is a beautiful hotel with very friendly staff. As we arrived, we found they had upgraded us to a suite for no extra cost to help accommodate our dog. Normally, the hotel has a 40lb weight limit for pets but because ours is a support animal, she was allowed to stay with us and was a minor celebrity. Most staff and guests had never seen a Great Dane before.

The morning breakfast buffet is excellent including the made to order egg station. We also had a traditional Panamanian dinner that was very good and such a wonderful way to kick off our journey.

We spent a lot of time in their four large pools, playing volleyball, monkey in the middle, chicken fighting, and many other games. The other guests were also very friendly.

The beach lived up to the name. It is beautiful. We spent time there digging, kayaking, and exploring where we saw many great birds, a few lizards, and some snails.

This vacation portion of our move was made even better by a few very nice staff members who took a strong interest in our dog. Ivan and Jorge went above and beyond to make us comfortable.

Stayed: July 2017, travelled with family
1  Thank Ryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin PBonita S, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this reviewResponded 29 July 2017

Dear RKane_RMG,

Thank you for taking the time to leave your comments, I am happy to read that you found our staff service very kind and ready to assist all of your family and your valuable dog support animal, we work hard to make all of them feel welcome and pampered. We will be sharing these comments with all our staff specially with Ivan and Jorge for the outstanding service.
Thank you again for this beautiful review. It will be a pleasure to receive you again during the days off in the next 2 years in Panama and congratulations for your new job.

My best Regards,


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017

I got a full body massage with Yanicelis and she was wonderful! I Highly recommend her! I felt so relaxed after! She was very sweet and made sure I was oaky throughout the whole massage. The pools and sauna at the spa were also wonderful!

  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rashim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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