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All reviews rooftop pool diamond member walking distance beautiful view of the city hotel property el cangrejo hot items nice hotel complimentary breakfast metro station front desk staff stayed for nights safe neighborhood comfortable beds rental car hot water rooms are large
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Reviewed 10 February 2018

Clean lobby & rooms. The staff was very respectable. For the most part when i needed something in the lobby the staff was helpful, especially when speaking Spanish was needed, since i only speak English. The breakfast had yummy food!

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 816kelseyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonPanama, General Manager at Hampton By Hilton Panama, responded to this reviewResponded 12 February 2018

Dear guest:

Thank you so much for sharing your comments regarding your recent stay with us. Your feedback is truly appreciated since it is one of the most important tools that allow us to improve the quality of our products and services.

Our team is delighted to have been able to offer you a personalized service and to have satisfied your expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018

Welcoming smile on arrival. Clean bright reception area.
Room had large window, clean with wall mount TV and LED lighting
Ppl?0popular cable p p large bathroom. Only thing missing ,fridge.
Breakfast was very good. Fruit ,scrambled egg's, home fries Great coffee

Date of stay: January 2018
Thank Realdave1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018

The Hampton in Panama City isn't the impressive Hampton Inn in Merida, Mexico that we enjoyed, but it is a good value in a decent location. The people at the front desk were friendly, and they did a good job dealing with many different customers who faced the same challenges we did with our electronic room/elevator keys. The hotel is surprisingly dark (for a Hampton), in the lobby, the hallways, the buffet area, and around the rooftop pool. The hotel gave us the impression that it has been "struggling" a bit as there were burned out lightbulbs that needed to be replaced (in the lobby, the car valet area, and around the pool), and the tables in the buffet area were a little dirty when the buffet opened early the morning. Be sure to get to the buffet before the crowds of leisure travelers roll out of bed, throw something on, and head down to the lobby for their breakfasts. The pool on the roof is quite small and the area was very crowded both of the times we were there. The employees at the desk were nice and helpful; out of the blue, one of the employees asked me if she could have a small refrigerator delivered to our room -- because she noticed that we had two children traveling with us. The location is within walking distance of good restaurants and a grocery store; and our family felt safe walking around the hotel area in the evening. The hotel is directly across from an established men's barbershop that we visited for a couple of sharp and inexpensive haircuts.

Room tip: Be a Hilton Honors member, maybe?
Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

It's nice, big clean rooms, very friendly staff, good location. It also has a gym and roof top pool, pretty good to chill there in the morning.
However, was very disappointed with breakfast though, very little options, quite messy and they ran out of butter. Forget about it if you are vegetarian.

Date of stay: January 2018
Trip type: Travelled as a couple
Thank Anastasya_tls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonPanama, General Manager at Hampton By Hilton Panama, responded to this reviewResponded 5 January 2018

Dear Guest:

Warm greetings from the Hampton Panama. We thank you for the time you have taken to respond our service questionnaire. Your feedback is very important to us.

We truly apologize for not being able to succeed your expectations. All your comments will be going to the departments that are involved to make the improvements.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

If you're looking for a basic hotel at a fairly low price, in a good location with quick access to local shopping and the metro, then Hampton by Hilton is for you. Definitely a no-frills hotel, the rooms are large and depending on the one you get, you can have access to a decent view of the high rise buildings in the vicinity. You can expect standard furnishings in a clean room and very basic complimentary breakfast. If you plan to be out all day and only need a clean, air conditioned place to sleep and shower, then this is the hotel for you.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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