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All reviews roof terrace old town hotel restaurant the hotel staff nice hotel a wonderful stay beautiful interior buffet breakfast comfortable bed late check lovely city spoke good english standard room rooms are large city centre special thanks visit lviv
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Reviewed 31 May 2018 via mobile

Stayed as part of an eventful trip to the champions league final in Kiev. We had one flight cancelled resulting in us missing our first night and we had to cancel our transport from airport to the hotel. Anna is a real gem who handled all our changes so effectively and even came to see us when we eventually arrived saying she guessed who we were. We had booked a superior double room which was fabulous with a very welcome bath when we returned via train from Kiev. The bed was large and really comfortable. We enjoyed having drinks and light meals on the roof terrace(hotel guests get 10% discount) as had lovely rooftop views of Lviv and the service was great. It is in easy walking distance to the centre of the old town and also lots of restaurants and bars at the back
If the hotel. If it hadn’t been so difficult to get there we would love to return. Thanks to all the staff who were excellent but a little special thanks to Anna for all her help!

Date of stay: May 2018
Trip type: Travelled as a couple
Thank Patts6164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuliana T, Guest Relations Manager at Swiss Hotel, responded to this reviewResponded 2 June 2018

Our dear Gary and Anne-Marie.
Thank you so much for choosing Swiss-Hotel and leaving such a positive feedback.
It is our pleasure to learn that you enjoyed your stay. We sincerely thank you for all the positive moments mentioned in your review. Please accept our special thanks for your kind words regarding the staff of the hotel. It was really nice to meet you.
We sincerely hope that on your next visit to Lviv you will stay at Swiss-Hotel again.
Have a fantatsic day.
Sincerely Yours, Anna

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Reviewed 30 May 2018

A very nice hotel, walking distance to city center. Staff was very attentive during breakfast, bringing coffee etc. We needed to purchase train tickets to Poland and one of the staff members was extremely helpful. She wrote down in Ukrainian what we needed so that when we got to where we needed to get the tickets, they would understand (in case we didn't get an English speaking person, which we didn't) They hotel itself is "old style" but very charming. Beds were excellent.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuliana T, Guest Relations Manager at Swiss Hotel, responded to this reviewResponded 1 June 2018

Dear Janet S,
Thank you very much for choosing Swiss-Hotel and leaving such a positive feedback.
We are happy to find out that you enjoyed your stay with us.
Also please accept our special thanks for your kind words about comfortable room,excellent breakfast and quality of service.
We sincerely hope, that on your next visit to Lviv you will stay at Swiss-Hotel, again!
Best Regards, Your swiss Hotel.

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Reviewed 24 May 2018 via mobile

Very beautiful hotel, great location, fantastic room and very spacious. The service is great, great attitude off all the staff no exceptions, the breakfast is not really wow, it is just ok. It a cosy hotel not very big but it is fine, I would love to stay there again if I have the chance to visit Lviv the future

Date of stay: May 2018
Trip type: Travelled as a couple
Thank Mohamed L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuliana T, Director of Sales at Swiss Hotel, responded to this reviewResponded 25 May 2018

Dear, Mohamed L!
Warm greetings from Swiss Hotel!
We realy appreciate the time you took to review the Swiss Hotel. It`s very important for us to receive such insightful comments. We are constantly working on improvement of our hotel, and we hope you will find it to be of an exceptional standard if you decide to visit us next time during your stay in Lviv.
So, we really hope you will visit us next time, as you said, during your stay in Lviv.

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Reviewed 19 May 2018

This hotel is very plush. The room was excellent, very spacious with ensuing bathroom which was very clean but the drains smelt quite bad. The room was very clean and the bed was extremely comfy and the bedding was crisp clean and comfortable.
The staff at reception were very helpful and very polite and spoke good English
The breakfast was plentiful and the staff were attentive and polite.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank 868lesleyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuliana T, Guest Relations Manager at Swiss Hotel, responded to this reviewResponded 19 May 2018

Dear 868lesleyb,
Warm greetings from Swiss Hotel!
We highly appreciate the time you took to review the Swiss Hotel. We found your evaluation insightful, especially when it comes to the issues that need to be improved on our end.
We are constantly working on improvement of our hotel and we hope you will find our accommodation to be of an exceptional standard if you decide to visit us next time during your stay in Lviv.
So, we really hope you will visit us next time during your stay in Lviv.
With warmest regards, Swiss Hotel

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Reviewed 17 May 2018 via mobile

The Swiss Hotel is a Grand Hotel in miniature. Fantastic service from friendly and ever helpful staff, a great rooftop restaurant and bar with great views, super breakfast and lovely rooms decorated in the style of the twenties. What more could you ask. Staggering in from the night train, we were given early and welcome access to our room and the hotel was a haven after touring the friendly city of Lviv. Only five minutes walk from the main square. The place to stay.

Date of stay: May 2018
Trip type: Travelled with friends
Thank george19566519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuliana T, Public Relations Manager at Swiss Hotel, responded to this reviewResponded 18 May 2018

Dear George.
Thank you for choosing Swiss-Hotel, and submitting such a positive feedback!
Please accept our special thanks for such the positive assessment of our property.
Comments like yours inspire us to work with even better enthusiasm and passion!
We will be sincerely happy to welcome you again at Swiss-Hotel!
Best Regards, Your Swiss Hotel

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