This hotel is all about the location. We were a bit unsatisfied by the fact that the pool is actually a fountain... They have another hotel under the same name with a large genuine pool.
The wifi connection is pretty slow in the room. The rooms are ok, spacious enough but the beds should be replaced. Really soft a bit outdated. Like the whole complex is. Actually there are two complexes at the location where we stayed. One the main road and the other one at a street behind the main road. (Another surprise.)
With that being said I would like to point out the kindness of the staff and the service provided! Everyone is really kind and always smiling from bellboy to doorman, reception, breakfast chef and so on. The location is fantastic, right in the heart of the old quarter close to almost anything. Because Luang Prabang isn't that big everything is within walking distance from the hotel. So location is key for Villa Santi (main road location).
Worth a short stay visit because of good service provided and fantastic location!