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79 - 84 of 516 reviews
Reviewed 31 March 2017

We did not stay in the hotel, we just went there one evening for dining.
The view from the front tables over the main street was very nice- unfortunately the food was only mediocre. The Thai green mango salad was spoiled by a horribly tasting shrimp paste.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank mjwitter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillaSanti, General Manager at Villa Santi Hotel, responded to this reviewResponded 2 April 2017

Dear mjwitter,

Thank you for writing a comment on Trip Advisor following you recent visit to Villa SANTI's restaurant.

We regret that you did not enjoy the dishes your received and would like to ensure you that we shall check the preparation of our dishes and ensure a fast quality improvement.

We hope to have the pleasure of another visit and remain,

Sincerely,
Your Villa SANTI team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2017

We were three couples travelling together. The hotel upgraded us to three suites that were all adjacent to one another. The suites were very nice- albeit with the same problem that we encountered throughout Vietnam very high pillows.

The location is great right on the main street. Early in the morning you can see the monks walking down the street seeking alms. A number of decent restaurants nearby. Perhaps if this had been the first rather than the last stop on our tour we would have felt more kindly towards the breakfast. But it really was the most disappointing of all ones we had- but it was more than adequate specially if you stuck to the bacon fried eggs cereal and toast. We did establish that there was limit to the number of days you can start the day with noodle soup!

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Rooms
    • Service
1  Thank Crazyv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillaSanti, General Manager at Villa Santi Hotel, responded to this reviewResponded 2 April 2017

Dear Crazyv,

Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at Villa SANTIi.

We are pleased to read that you appreciated the upgrade you received and are taking good note of your comment with regards to the height of our pillows. We will adjust this by seeking new ones.

The disappointing breakfast is well registered too and rest assured that we are already working at making it more attractive, tasteful and with all dishes fully enjoyable.

We are looking forward to be again of service to you.

Your Villa SANTI team

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Reviewed 12 March 2017 via mobile

Nice place with some history - standard room good enough to be a base for all the sight seeing options in town. Good restaurant with attentive service staff preparing food to individual needs. Explore the town by starting your jogging trail here and run along Main Street to sense Laos.

Date of stay: May 2016
Trip type: Travelled with family
Thank DrPeterSch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillaSanti, General Manager at Villa Santi Hotel, responded to this reviewResponded 2 April 2017

Dear DrPeter S,

Thank you for taking the time to write a review on Trip Advisor with regards to your stay at Villa SANTI.

We are delighted to read that you enjoyed your stay with us and particularly the restaurant and the attentiveness of its associates.

We all hope to see you again.

Your Villa Santi Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2017 via mobile

We stayed at this hotel three years ago also. For location, you can't get much better. It is right in the middle of great shops and great restaurants. The rivers are also quite accessible. Hotel staff was perfectly fine. Breakfast was certainly well done. It's funny to read some earlier reviews here. There is a previous review saying the bed was too soft and needed replacement. Our bed was as hard as a piece of plywood. We took the spare blanket and slept on top of that to get a little extra cushion. Didn't have any hot water so they came to fix it. Well, it was never hot during our stay but a cool shower can be refreshing! We waited at the airport for the prearranged pick up but he never showed up. I had a quick sense of deja vu when I remembered they didn't show up three years ago either. Fortunately, the taxi service is very simple and straightforward. Great value for the great location. Enjoy.

Date of stay: March 2017
Trip type: Travelled as a couple
2  Thank Tom Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillaSanti, General Manager at Villa Santi Hotel, responded to this reviewResponded 12 March 2017

Dear Tom Y,

Thank you for taking the time to write a comment on Trip Advisor following your recent stay at Villa Santi. Guest feed back is always appreciated!

We are grateful to you for complimenting our hotel and its associates and are pleased that you enjoyed your visit.

At the same time we apologize for the mishaps you encountered with the airport pick up, the hardness of the bed and the hot water.

Rest assured that our objective is to improve and eliminate these shortcomings.

The Villa Santi team!

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Reviewed 4 February 2017 via mobile

This hotel is all about the location. We were a bit unsatisfied by the fact that the pool is actually a fountain... They have another hotel under the same name with a large genuine pool.

The wifi connection is pretty slow in the room. The rooms are ok, spacious enough but the beds should be replaced. Really soft a bit outdated. Like the whole complex is. Actually there are two complexes at the location where we stayed. One the main road and the other one at a street behind the main road. (Another surprise.)

With that being said I would like to point out the kindness of the staff and the service provided! Everyone is really kind and always smiling from bellboy to doorman, reception, breakfast chef and so on. The location is fantastic, right in the heart of the old quarter close to almost anything. Because Luang Prabang isn't that big everything is within walking distance from the hotel. So location is key for Villa Santi (main road location).

Worth a short stay visit because of good service provided and fantastic location!

Date of stay: February 2017
Trip type: Travelled as a couple
2  Thank Mitchell R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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