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Savings alert! 14% below average rates

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Reviews (2,464)
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Reviewed 28 August 2017 via mobile

The address Dubai mall in my opinion is on of the best hotels in Dubai! The service is A1 and the staff here are very helpful. If you ever stay here ask for Mostafa at reception he is the friendliest, kindest and a very helpful staff. The staff as a whole is quite kind and will attempt to make you feel as comfortable and relaxed as possible.

Stayed: August 2017, travelled with friends
Thank meerakhalid238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

We arrived at the hotel earlier than we were expected. The front desk officer was kind enough to provide us a temporary room to stay while waiting for the room we booked to be ready.I seated on the couch at the lobby and a cafeteria attendant was kind enough to offer us something from their menu. Staffs were friendly to ask for a direction and even guide us on a particular location. Moving from the temporary room to our hotel room, Deepak, Bibin and Kamrul assisted us to transfer our things, they were all helpful and efficient. The room was bigger than we expected and the view outside was even more captivating. The hotel is strategically situated in a prime location, connected to Dubai Mall, near Dubai Fountain, Souq Al Bahar, Burj Khalifa and Dubai Opera. I highly recommend this hotel for tourists who would like to visit and explore Downtown Dubai... Definitely, Address Dubai Mall is one of Dubai's best.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Noel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017

Happy and enjoyed it alot. with all the great facilities and the wonderful location. at the end happy to mention again that was my 4th stay and surly not the last at the Address Dubai Mall. worth also mention that the staff were superb and kind to deal with.

Room Tip: City view is as good as the fountain view
  • Stayed: August 2017, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank abdulazizyosefa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Address Dubai Mall, responded to this reviewResponded 28 August 2017

Dear abdulazizyosefa,

We appreciate your valued time to share such an impressive review of our hotel on Tripadvisor.

We hope to welcome you back with us again very soon!

Until next time,

Mohamed Samir El Sayed
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017

The hotel is in a very good location and the hotel staff were excellent in their service and were very polite. Breakfast was good especially the quality of the fruits. The room booking was very fast and I was well served. Airport transfer service was very efficient.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
Thank LonGars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Address Dubai Mall, responded to this reviewResponded 28 August 2017

Dear LonGars,

Thank you for taking the time to share your comments with fellow travellers on Tripadvisor.

We are truly pleased to know that you enjoyed your stay with us! I will personally share your feedback with the team.

Looking forward to welcoming you back with us again very soon!

With best regards,

Mohamed Samir El Sayed
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017

the best hotel in Dubai, wonderdul location and if you are looking for peacpeace and holiday this is the hotel, loved every minute there. great service and value for money hotel. staff is fabulous. keep it up.

  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Khusroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Address Dubai Mall, responded to this reviewResponded 28 August 2017

Dear Khusroo,

Thank you for taking the time to share your gracious comments with fellow travellers on Tripadvisor.

We are very proud to know that our Experience Designers provided a memorable experience for you and I will certainly share this with them.

Looking forward to welcoming you back with us again very soon!

With best regards,

Mohamed Samir El Sayed
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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