We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Expedia.com
Get rewarded with One Key
Hotels.com
Get rewarded with One Key
Booking.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Maria torres rachel
Spanish Fort, Alabama
Ibrahim add wonderful holiday to us
Review of Voco Dubai
5.0 of 5 bubblesReviewed 22 Feb 2024
Ibrahim youssef one of the best concierge. Great experience as always. Incredible service and outstanding staff. We had a superb experience at this hotel … everything you would expect from a 5 star hotel and more. It was made more special though by the service provided by the staff … what lovely people we had looking after us. Polite, well mannered, smiley and keen to ensure we had a good stay. We writing our reviews by English to know our comments that we are happy with your lovely staff like Ibrahim hope No more Ibrahim in the hotel we coment Ibrahim in concierge.
recommend it to friends and even the business setup would be an amazing and incredible experience
Date of stay: January 2024
Nearby Hotels
19.7 km from Voco Dubai
Free parking
Pool
20.5 km from Voco Dubai
Free Wifi
Free parking
3.2 km from Voco Dubai
Free parking
Restaurant
7.9 km from Voco Dubai
Free Wifi
Free parking
5.0 km from Voco Dubai
Free parking
Room service
2.5 km from Voco Dubai
Free Wifi
Free parking
View of hotel from Dubai Marina
23.3 km from Voco Dubai
Free Wifi
Free parking
View more hotels in Dubai
Reviews (5,168)
Filter reviews
5,168 results
Traveller rating
3,880
884
210
81
113
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
3,880
884
210
81
113
Show reviews that mention
All reviews sheikh zayed road corner room world trade metro station special thanks business trip excellent service burj khalifa pool bar thank you so much excellent hotel amazing staff enjoyed my stay the club lounge celsius bea floor
Selected filters
Filter
Updating list...
45 - 50 of 5,168 reviews
Reviewed 21 February 2024

Mr. Ibrahim and Mr.Ateha night manger went absolutely above and beyond to take care of my family and me during a difficult situation. It is obvious that he cares so much for the guests and he really enjoys his work. He excels at his job and I hope he gets recognized for all he does. He deserves it. Mr. Ibrahim treated us like his own family and I looked forward to make us happy every day because we just loved seeing him so much! We will 100% be coming back.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Ujoseluisc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Dubai, Owner at Voco Dubai, responded to this reviewResponded 22 February 2024

Dear T4313BUjoseluisc,

Thank you very much for the amazing feedback and for taking the time to write it.
We're delighted to hear that you had such a wonderful experience. It was a pleasure hosting you and we're glad to know that you had a memorable time with us. Excellent service from our hosts to all our guests is something we truly value and it's great to know that we have proven it throughout your stay.
It is my pleasure to convey your compliments to the team, particularly to Ibrahim and Ateah and we all look forward to hosting you again soon to provide you with another top-notch stay at our hotel.

Sincerely,
Karam AL Mordaa
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2024

Thank you Mr.ibrahim in concierge
amazing friendly experience. The service and food was amazing with an incredible vibes. I would definitely come back again with my family and would easily recommend it to friends and even the business setup would be an amazing and incredible experience

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Florent S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Dubai, Owner at Voco Dubai, responded to this reviewResponded 20 February 2024

Dear florents485,

Thank you very much for your feedback and for taking the time to write it.
We're delighted to hear that you had a wonderful experience. It was a pleasure hosting you and we're glad to know that your time with us exceeded your expectations.
We would love to welcome you for another great experience in the future.

Sincerely,
Karam al Mordaa
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2024

This is amazing hotel, I loved the hotel not because how it's look but because the good spirit of the hotel team specially Ms. MERNA SALEM the customer service manager really she is sorce of positive vibe.
Th food is remarkable and tasty room it's look modern where I loved the design and overall cleanliness is perfect 👌

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank 123ramy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Dubai, Owner at Voco Dubai, responded to this reviewResponded 20 February 2024

Dear 123ramy,

Thank you very much for sharing this great review of your recent stay at voco Dubai.
We are delighted that you have enjoyed your stay and certainly agree that our dedicated hosts play a key role in our guests' overall experience. In addition, thank you for highlighting the sumptuous food at the restaurant and our clean and comfortable guestroom.
Please be assured that I have personally shared your compliments with the team, particularly with Merna, and have congratulated them all on making a positive impact!
Thank you again for this heartwarming review of your stay with us and we look forward to your next visit!

Sincerely,
Karam Al Mordaa
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2024

Merna from reception she was very helpful and very knowledgeable about everything will come back to stay again here as hotel was very nice and room has very nice and food in breakfast will tell all my friends to come to meet here as she’s nice with us

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 01871989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Dubai, Owner at Voco Dubai, responded to this reviewResponded 19 February 2024

Daer 01871989,

Thank you so much for taking the time to write this amazing review.
It is great to know that you liked our clean and comfortable guestroom, the quality of our breakfast, and that you were able to experience the hospitality and thoughtful service of our hosts, particularly Merna. I am truly happy to know that we have exceeded your expectations regarding the hospitality and service delivered.
We very much look forward to welcoming you again soon.

Sincerely,
Karam Al Mordaa
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2024

hotel was very good recepation team was so nice merna and obdah room had a very nice view aslo food was very nice hotel near everything service was very fast check in and out was fast sure will come back to stay here agian as every thing was very good

Room tip: metna and obadh from recepation team
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank براك ا
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Dubai, Owner at Voco Dubai, responded to this reviewResponded 19 February 2024

Dear G275OH_,

Thank you for your wonderful review!
We care deeply about the satisfaction and feedback of our guests, and it’s very rewarding to know that you appreciated the stunning view from our comfortable guest room, the sumptuous food, and most especially the thoughtful and excellent services rendered by our hosts.
We look forward to hosting you again for another memorable stay.

Sincerely,
Karam Al Mordaa
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews